• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al The issue with the different end times is due to the MP3 audio being timing is frame based, frame has a fixed number of samples, 1152 per frame and if the sample rate is 44.1kHz, the audio frames are marginally out of sync and run
• Other products

  One answer, on 6/14/2026

  Magix Photo Manager Deluxe current version?
  I just purchased and downloaded Magix Photo Manager Deluxe and the Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16. Is that correct? If so, how do I obtain the update?
• SOUND FORGE

  10 answers, most recent Yesterday

  RE: Is this the end of Sound Forge?
  If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
• Off topic

  8 answers, most recent on 3/20/2026

  RE: Scam Emails
  @jamesglynn Hi Your comment has been hidden as it does not relate to this thread which is about scam emails. This is considered as hijacking of a topic and is not good forum etiquette. Please create a new topic in the Audio, Audio Cleaning lab
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  It is all on
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Off topic

  3 answers, most recent on 5/1/2026

  RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
  @DesertSweeper Hmm, maybe it was showing Video Pro X17? There is currently a redesign sale on Magix.com. You can disable the pop-ups. Usually the easiest way is to uninstall the Magix Update Notifier.
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  This is what I get when I open an Acid 11 Project that has a bunch of Waves Plugins: An error occurred while loading the project file... An error occurred while loading a plug-in or plug-ins. The plugin(s) specified are not installed on this
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• Other products

  One answer, on 4/12/2026

  RE: computer series number can not find
  What is your product?
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  This is an ongoing issue. (more then 2 years for me) i dont know what magix is doing somethimes. but while running movie studio 2024 ram is filling up to the point of a system crash. way above 95%. (64gb)even when there are only a few short videos
• Music Maker

  One answer, on 3/7/2026

  RE: It Keeps Telling Me To Load Up Installation CD
  @Patricia-Stuart How old is it? If it was released before 2008 I don't think the copy protection is compatible with modern Windows 11 and won't recognize the original CD.
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  This is the popup I have stripped out the installation so that only VPX16 is installed. No Creator or anything else.
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi @Joseph-Carvalho and @SP., if the Wave Hammer preset is saved, it will return afterwards when WH is cancelled and re-opened.. but always to the last saved WH preset configuration.. This only occurred in SFP-17, 18 and Audio Studio-17, SFP-15 and
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @johnebaker in MMS 2024, there is a Scan button. It is not present in more current versions?  
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  Okay, seems every plugin that is an ARA type is impacted and don't open/respond. Like SpectraLayers, Melodyne and Ozone Imager 2. Other plugin of other types open normally. I looked at FX Plug-ins > By Type and tried each type to see if there was