• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: [Solved] Upgrade Music Maker 2025 to 2026
  @Tristan-Weijermars I think the last time you had a free choice to select Soundpools and virtual instruments was Music Maker 2021? For years it is now only a preselection, as you correctly assumed. It's likely the same stuff you already got with
• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  [Solved] Text and photos not appearing on the preview
  I added more data and photos to my continuing technical blog in the Xara editor as I have done many times before but on this occasion when I previewed the page prior to uploading to my site they are not showing. Can anyone assist me?
• ACID

  13 answers, most recent on 2/20/2026

  [Solved] Acid Music Studio 11 Fails to run.
  Just got Music Studio 11 ( Version 11.0.7 build 18 64 bit ) , and it ran the first time. No problem. When I have went back to it, it fails to load and from the loading screen I can see its failing at:- Loading
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: [Solved] Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John, I've installed the Emergency Windows Update (KB5070773) (26200.6901) which ostensibly is to fix a problem with no USB in Windows recovery mode. After an hour of editing with the Cineform clip there have been no black
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  [Solved] Editing problem in Sound Forge 17
  For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  yes every time
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Please forgive my frustration John but I have been a Xara user from before the time it was Xara in the 1990's and have just survived a 5 year period of serious illness including 5 major surgeries (including 2 brain surgeries) and now, having died
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Movie Studio

  2 answers, most recent on 4/22/2026

  Video Deluxe | screen gets stuck to where I can't reposition it.
  Would you please add a reposition button at the bottom corners for these times? OR let us lock it for 2 options. 1 monitor & multiple monitors. I need this all the time.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  [Solved] mouse won't click properly in sf 18 waveform
  I have to make the waveform huge to move the mouse around. If I make it focused down to the point needed to edit, it seems to think there is a big space. Can't make a marker properly. Help. Can't edit audio at all right now. Someone please advise
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: [Solved] No sound
  After much fiddling about & guesswork, I now have this & all seems to be well. Even the keyboard seems to be ok!! (First time since I installed the program). Thank you for pointing me in the right direction! Best regards, David
• Photostory

  6 answers, most recent on 8/24/2025

  [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  This is probably my 10th Photostory Deluxe slideshow (God, I miss Easy so much... a vastly superior program) and suddenly I have three brand new problems which I have never encountered before. 1) A "Sound Optimization" popup keeps hitting me all the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al The issue with the different end times is due to the MP3 audio being timing is frame based, frame has a fixed number of samples, 1152 per frame and if the sample rate is 44.1kHz, the audio frames are marginally out of sync and run
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Yes. I tried a couple of times.
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Greetings Al, This LUT thing has raised it's head a few times over the years and versions (or so it seems) and each time i've been fired up to install them by following directions to the letter and each time I've failed miserably with
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: [Solved] Scripting question
  @PaulieT By the way, if you write Sound Forge scripts in a Visual Studio project and include the Script dll (in my case it's Forge120.Script.dll inside the Sound Forge program directory) in your project, you get Intellisense code completion. This is
• Movie Studio

  12 answers, most recent on 11/15/2025

  [Solved] Speech to text
  I've had Sony Vegas then Magic Movie Studio for many years. I have just upgraded to the 2026 Premium to get speech to text. However: I follow all the instructions, and all I get when I click on "Start analysis" is "No language found". Have tried
• Music Maker

  No answers, created on 3/17/2026

  purchasing 15 songs at once
  Good Day. I have placed 15 songs on our wish list. Is there a way to purchase all of these at the same time or do we have to do this one at a time? Thank you. Mike
• SOUND FORGE

  One answer, on 3/15/2026

  Unable to reregister Sound Forge Pro 10.0
  I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11
• Movie Studio

  3 answers, most recent on 4/28/2026

  cannot burn dvd+R
  I have done this plenty times, now tried everything will not burn
• Off topic

  162 answers, most recent 42 minutes ago

  RE: Magix support has not responded to support tickets for months
  Still only bots replying even after I was told I would be forwarded to an advisor. This is the last time I will do an upgrade with Magix. Every time I have updated Photostory there has been a glitch however in the past when you do get an adviser its
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  also won't let me post more than a bit a time. Super sorry again