• Movie Studio

  15 answers, most recent on 6/8/2025

  Export results not accurate to settings.
  Hi, all! I've encountered yet another bizarre scenario! In the movie settings, I specify that I want my 59.94FPS video file as 60FPS but it's exporting as 30FPS.   I go into settings, then Movie, then on the Movie settings tab, I have "HDTV" set,
• Music Maker

  27 answers, most recent on 1/7/2025

  RE: How to turn off loop preview?
  I'm the victim here, struggling with a program that doesn't live up to its promise. Then you have to expect some temperature. After all, we are humans and not robots. Your tone, by the way, is certainly questionable as well. If you don't want me to
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @johnebaker Thank you for sharing your shortcut tips - they will be useful. You also introduced me to some new functionality - Movie Master Effects (H). I wondered why I never saw it before then found it under the Effects menu. I never use the
• Music Maker

  4 answers, most recent on 10/6/2022

  RE: [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• SOUND FORGE

  16 answers, most recent on 11/16/2023

  RE: Create news shortcuts on Keybord
  Thanks for the info rraud. This takes me back now to my initial wish for creating a quick key shortcut to toggle between play/stop and play/pause. Do you think there's a way to create this shortcut by doing that?
• Samplitude

  2 answers, most recent on 12/31/2024

  RE: I broken a DVD of samplitude pro X,I can't install .
  @atsunobu-horai Welcome to the Magix user to user forums. Exactly which version of Samplitude Pro X do you have? The DVD label would suggest this might be version 1? The current latest is 8 so yours is likely to be a very old version, I
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @natebarker, @emmrecs, @AAProds Hi, On a computer with an Intel Core i7-2600 it is impossible to install Windows 11 by default, because it does not have TPM 2.0 (Trusted Platform Models), but it is still possible to install Windows 11 via a
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @JuanCarlos-AcuaCanto Hello welcome Why would you wish to wait? As advised contact Magix with the provided email and it will be dealt with accordingly. Email offers a quicker response and cancellation. Stephen Forum Moderator
• Movie Studio

  6 answers, most recent on 9/3/2022

  [Solved] Positioning help for Four Videos
  I have done this before but with upgrades it seems that the technique has changed and so would appreciate some advice please. It is a 16:9 project and I wish to have a short section with four videos showing. Having reduced the first video to
• ACID

  26 answers, most recent on 3/20/2025

  RE: Status of the future of ACID?
  I still beat myself over the fact that I chose Acid to start my musical journey back in 98. I wish I was introduced to any other DAW but Acid knowing now that it would be killed off. I became extremely proficient/fast in it and kept upgrading and
• Video Pro X

  6 answers, most recent on 8/16/2024

  RE: [Closed] split large file into two parts
  @Ivor-Williams007 Or you can drag the 19GB file onto the timeline, put the play marker where you want to 'Split movie' , You can then Export each movie with a separate name, Close that project. 'New Project' The exported movies will be saved as
• ACID

  6 answers, most recent on 4/22/2024

  Crashes every five minutes literally
  It crashes every five minutes. It crashes if I start a song over. Sometimes I can't even recover saved songs. It crashes EVERY TIME I try to open a file by double clicking it without opening the software first. It crashes while play. While loading.
• Video Pro X

  7 answers, most recent on 10/30/2024

  RE: Is there a way to change the timeline seconds? For syncing.
  @browj2 Hello John CB, .....What @jake-h wants is to be able to adjust the audio to less than 1 frame, which can be done as @johnebaker has shown (in VPX, not in MMS)..... About the above writing, we don't need to have a discussion about that, I
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi, @johnebaker, @browj2, Hi, @johnebaker (John). The 3D Maker 7 is indeed an embedded version and not a built-in version. It is exactly what John CB describes. As far as I can tell, @allaa-Azawi wants to reinstall Xara 3D maker 7 on a
• Music Maker

  6 answers, most recent on 12/27/2022

  [Solved] (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response
  Upgraded from 2022 (2022 version was working fine) to 2023 and now slow to unresponsive for minutes at a time per click making it useless in addition to Store sync taking forever. The following Troubleshooting was applied with no change in
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Bob, I completely agree with @emmrecs (Jeff) answer. I think your problem is a Windows problem and not Photostory Deluxe 2024 Best wishesRob
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @johnebaker @me_again @AAProds Hi John. On reflection what I should have written was 'There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. It was in no way
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Hi . . . . the first piece of music continues to play in the background under the second clip, so you hear both playing simultaneously for several seconds . . . This is usually caused by a stray section of a trimmed audio object not
• Music Maker

  7 answers, most recent on 10/3/2024

  RE: Object FX on VST instrument loops
  @Wirralguy Welcome to the Magix user forums! Sorry no-one has answered you before. FX are added to a track, not to an individual object. To do what you want I think you would have to place each use of each loop on a different track and apply the FX
• Music Maker

  One answer, on 12/14/2023

  RE: Loops
  @alex-baker Welcome to the Magix user to user forums, so not a contact for any Magix staff and it is very doubtful whether any of them will see your request, sorry. If you wish to make a formal request for these additional loops please email
• Movie Studio

  11 answers, most recent on 9/23/2024

  RE: Why is the water chroma key filter gone
  @jake-h Hi Jake, I am still looking for a suitable solution for your problem Chroma Key "Water". I have seen your example video and see what the differences are between those two possibilities. Example made with: Video Deluxe 2016 Example made
• SOUND FORGE

  6 answers, most recent on 7/29/2022

  RE: [Solved] Setting Stereo to Mono in File Properties as default
  Welcome to the Magix Sound Forge users community @mary-o, Go into you PC's control panel Sound settings and find your audio input device 'properties' window. Select the Advanced tab and check-mark "Allow applications to take exclusive control of
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @johnebaker Hello John, The F:\ drive is indeed one of my internal drives. But this has nothing to do with the questioner's question @DannyP. His question is unambiguous to me. I cannot delete photos via the Media Pool. Just to be clear, I do not
• ACID

  16 answers, most recent on 12/5/2023

  RE: Missing sound bank for ACID music studio 10.0.
  @Andeje As @SP. writes, your sarcastic words are NOT appreciated here. Everyone who posts is just another user, we are not Magix Support nor even Magix staff. If you wish to continue to be allowed to post please ensure you moderate the tone of your