• SOUND FORGE

  One answer, on 1/31/2020

  (SOLVED) Could not connect to internet during product activation
  When trying to activate Soundforge Audio Cleaning Laboratory 2, I received a message saying the 'Connection to the Internet cannot be established thus activation cannot be completed' I followed both the on-screen recommendations (No-Go) and then
• Samplitude

  One answer, on 1/28/2020

  Recording setup using Dante and Antelope Goliath
  DearTech support,I am having difficulty with Samplitude Pro X3.Firstly, a little background:I use two installations of Pro X3. One is my personal version. The other is a “House of Worship” installation.These are two completely separate licenses
• Movie Studio

  70 answers, most recent on 1/19/2020

  RE: [Feedback] How do you like version 19.0.1.18 ?
  Hi Kami . . . . Will I have to "tell" MEP which graphics to use, or is it all automatic? . . . . Yes, you do have to tell MEP which to use, no it is is not automatic.and MEP cannot use the RTX2060 for hardware acceleration, it needs to use the UHD
• Movie Studio

  38 answers, most recent on 3/29/2020

  RE: compatability with windows 10
  @Andrew-Thompson Hi . . . . Now I just need to figure how to get the programme to upload direct to yotube without me having make a mpeg4 file first... . . . . You cannot not upload to YT without making the file first. I agree with @CubeAce that it
• Movie Studio

  38 answers, most recent on 3/29/2020

  RE: compatability with windows 10
  Thanks Ray. Perhaps I need to give tou a bit more background on the pc: it is basically my old pc which a friend (retired computor systems engineer) has installed a new SSD drive into. Would the fire wire driver need re-installing? As I cannot
• ACID

  11 answers, most recent on 5/15/2020

  Issues with and confusion about Acid Pro 9
  I've been a user of Acid for many years now, but I really am beginning to lose patience with both the product and the company 'Magix'.For a start I am pretty upset that I had to pay anything for my upgrade from Acid Pro 8 to Acid Pro 9. Acid Pro 8
• Music Maker

  No answers, created on 12/30/2019

  Cannot activate through Wine because of failing connection check
  Product: Magix Music Maker Premium 2017 (full version) Operating system: Ubuntu MATE (libnss-mdns:i386 is installed) Wine 4.0.3 (latest) with 32 bit Wineprefix (issue also occurs on 64 bit) Emulation set for Windows 10 Since I'm a Linux user and I
• Movie Studio

  50 answers, most recent on 1/2/2023

  RE: How to disable pop up advertisements for magix?
  No actually there is no such icon in my system tray and if I cannot get rid of these annoying ads I will just dump this and move on to something that is not going to be spamming me every time I login to my computer. This is without question the
• Music Maker

  17 answers, most recent on 12/12/2019

  RE: Store App within Magix Music Maker
  Dear John, the serial number which I tried to use to activate "Sound Forge 12" is the one and only which I received in the "Music Maker Premium" box; if anything is wrong, any mistake and/or malfunctioning it can be only on MAGIX side. When I tried
• Music Maker

  17 answers, most recent on 12/12/2019

  RE: Store App within Magix Music Maker
  I'm using the latest version of Magix Music Maker Premium and I'm pleased with the product. My only problem is every time I try to purchase from the store inside the program; the program crashes. It never allows me to purchase anything. Is anyone
• Movie Studio

  6 answers, most recent on 12/4/2019

  RE: Having to re-register each time of opening MEP Premium. Latest version
  @CubeAce Hi Ray . . . . Having to re-register each time of opening MEP Premium. Latest version . . . . Possibilities are: Antivirus or firewall blocking MEP's ability to connect to the registration servers - you should have an error message
• ACID

  5 answers, most recent on 12/6/2019

  RE: Acid rewire
  I installed today's update and rewire still doesn't allow me to add any additional channels to pipe audio into Studio One 4 or Live 10. So basically with the AP8 public beta and the current AP9, ReWire connection with ACID as slave is working (that
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Scenestealer @johnebaker@johnebaker Latest Update. Hurrah! Nearly completely finished now. I finally got the DVD drive up and running. I put the old and I think cheap and unbranded PCie card with the IDE interface on it to work. I just changed the
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @CubeAce Hi Ray You may have inadvertently answered a previous question of mine on my old PC build which was, Why does my machine not play HEVC content in Windows Media Player at the end of a render even though at the time I had the HEVC codec.
• ACID

  4 answers, most recent on 9/11/2019

  RE: Acid Pro 9 (x64) Visual C++ Error (How can I get some support?)
  @Former user Hi . . . . cleared all junk rules etc . . . There should be nothing stopping emails from magix.net to get to me . . . not received an email from them since March of 2018 . . . blacklist with Microsoft/Office 365 . . . . I use Office
• SOUND FORGE

  2 answers, most recent on 9/2/2019

  Trouble Finding the Machine ID to re-Register Sound Forge 8 MP3 app
  I have an old computer running Windows XP, had bought and installed, long ago, Sound Forge 8 (along with Acid Pro 6 (that was updated); and something else maybe CD Architect). Computer is not connected to the internet, so I followed the procedure to
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  This is the 21st century. If you are not listening to Johny then you are missing the point. I run a small business and my phone number is accessible from around the world. I have a business with clients on multiple continents. They can reach me from
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @Christopher-Frank Thank you for this message. It is true that there is no US number given for Magix support. I don't know the exact reason for this but you do need to remember that Magix as a company is based in Germany.  I believe if you telephone
• Off topic

  One answer, on 8/21/2019

  Nameserver seetings / DNS : Pointing vs. Name Servers Domain Connectio
  My website is build with Wix. I'm trying to connect my domain name hosted by Magix-online.com to the website hosted by Wix. I want to update my DNS settings in Magix! However Magix does not provide me with my DNS or name server settings. So I cannot
• Samplitude

  3 answers, most recent on 11/5/2019

  Suddenly can't play sounds from Samplitude via my Casio keyboard
  I have Samplitude Music Studio 2016 running on my Laptop (with Windows 10), and a Casio CTK-6200 keyboard connected to it via usb, as well as have a Behringer UMC404HD interface connected too. I had it working for the last few months no problem, and
• Other products

  15 answers, most recent on 7/26/2019

  RE: Sound Pools Will Not Install
  Hi Patrick, Thanks for the additional details. This seems to be a problem connecting to our servers from these older executable soundpool installers. I'll have this looked into. One way or another, may I ask you to raise a formal support ticket
• Music Maker

  No answers, created on 6/13/2019

  Can't hear audio recording during Playback
  I cannot hear my audio recording. I have my mic connected to a Focusrite audio interface and I have configured all of the audio settings for my Focusrite. Also I can hear myself speak in the mic and see the  audio line levels so I know the program
• Video Pro X

  21 answers, most recent on 7/8/2020

  Wishlist for future VPX versions (beyond VPX10)
  This was previously raised by Magix in this thread. A few of the requests were implemented, significantly J- and L-cuts. I thought that I would refresh this and add to the list, so it's a mixture of (modified) previous requests and some new
• SOUND FORGE

  3 answers, most recent on 5/27/2019

  RE: Sound Forge 12 Audio Studio offline use / activation
  Support (FAQ) says this:"Please note that the program requires an Internet connection at least once a month to validate the license. This validation runs in the background when you are connected to the Internet.If the license cannot be validated