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Hi, just wondering if "loops' generated/produced and on sale on sites other than Producer Planet are *fully* compatible with Music Maker. By fully compatible, I mean they come into MM and function in the same 1, 2, 3, 4, 5, 6 (C, D, E F etc.) format

Music Maker

2 answers, most recent on 9/14/2019

[Solved] Upgrading 2017 premium MM version to 2019 premium MM version

I've purchased and installed the 2017 version. A few months ago I also purchased the 2019 premium version on sale but have not yet installed it. Will installing 2019 on the same Windows 10 PC wipe out my 2017 files, or will content be preserved?

Page & Layout Designer

12 answers, most recent on 3/20/2020

RE: [Solved] Where's English?

@dtrons Welcome to the Magix forums, and sorry to hear about the software language problems you are experiencing. I honestly don't know the direct answer to your question but I would strongly recommend you use the Contact button in the footer of

Music Maker

One answer, on 8/23/2019

RE: [Solved] I have just purchased music maker premium 2020

@Harold-Barlow Welcome to the Magix forums. I think the answer is NO, but there is no harm in using the Contact button in the footer of every forum page to ask the question directly to Magix Sales. HTH JeffForum Moderator

Music Maker

9 answers, most recent on 4/28/2023

RE: [Solved] Purchasing Payment Error

@Robert-Bailey Hi This is a user to user forum not Magix Support or Sales. You need to contact Sales - use the Contact link at the bottom of the page. John EB Forum Moderator

Audio Cleaning Lab

7 answers, most recent on 8/19/2019

RE: [Solved] backup disc

Hi there, I checked with our sales/logistics people, and can confirm that you'd be getting a professionally pressed CD. The back-up discs would be shipping from our main warehouse and sales office in Germany now, even if you're e.g. in the US. It

Movie Studio

2 answers, most recent on 6/13/2019

[Solved] Magix Support NonExistent From What I Can Tell

I've been trying to reach support since last week. They simply will not respond. I tried Sales and Tech Support both. Neither will respond to my request for a replacement DVD for the defective one the sent me or give me my money back. They won't

Audio Cleaning Lab

8 answers, most recent on 8/14/2019

[Solved] Upgrade to SOUND FORGE Audio Cleaning Lab

Hi all,I have a very simple question but cannot find an answer anywhere. I have asked MAGIX sales but have no reply yet.I do not own a licence for an earlier version of the Audio Cleaning Lab. I DO own a licence for Sound Forge Pro 11, Spectral

Movie Studio

3 answers, most recent on 5/2/2019

[Solved] MEP 2016 Plus - Dealing With Digital Download?

Hi Gang Although I'd prefer an actual 'Disc' for installation there just aren't many unregistered versions of MEP 2016 Plus for sale on Ebay or anywhere else .... This are however a few 'Brand New Sealed' packages with digital download. For my needs

Samplitude

3 answers, most recent on 10/12/2020

RE: [Solved] Not able to register or activate Acid Music Maker 10

Hi, welcome to the Magix forums. You write of Acid Music Maker. I wonder whether you have the actual name correct since there is a product called Acid Music Studio and one called Music Maker, but not one called Acid Music Maker that I can find any

Video Pro X

4 answers, most recent on 4/3/2019

[Solved] new computer editing slower than old computer

I have been editing on a very old Lenova with i7 Intel CPU, 4 core that shows up as 8 cores in the Resource Monitor. It has Nvidia graphics. The laptop has 8 gigs of RAM. I use a couple portable USB Seagate hard drives for video files. Everything

ACID

10 answers, most recent on 12/31/2022

RE: [Solved] Change Directory Path

Thank you all for your input . I decided to get a larger SSD card . The Samsung 860 EVO 1T was on sale for $149 so that seemed like the best way to go. I was already running so close to 80% capacity on my C: drive as it was. I did get a look from my

Music Maker

2 answers, most recent on 1/4/2019

[Solved] Music Maker Premium Upgrade von Plus?

I purchased the Premium version of MM over the holidays (27.0.2.28). Now in the in-app store, under the -75% sale, I see MM Premium Upgrade von Plus. However, I can't tell what the difference is between what I bought and the von Plus version. What

Audio Cleaning Lab

2 answers, most recent on 11/21/2018

RE: [Solved] Upgrade Price for latest version of Audio Cleaning Lab?

Hi Jay, If you're a registered customer, depending on exactly what version you're using right now, Magix sales/non-technical customer service would probably be able to quote you an upgrade pricing. Feel free to get in touch with them

Music Maker

4 answers, most recent on 10/15/2018

[Solved] Purchase completed, no Key

I upgraded my MM software to Pro+80's thats in the in-app store on PC right now.The sale was completed, it came with some other program as well, iZotope Ozone Elements v8.00 I was sent an invoice from MAGIX, confirming the purchase and it contained

Audio Cleaning Lab

3 answers, most recent on 9/15/2018

RE: [Solved] 2 Track feature?

@John-Brown From one John Brown to another, the old ACL was split into ACL and AML a couple of years ago. AML got all of the features and more, ACL was crippled. I suggest that you get AML, not ACL. See the features of each on Magix.com. ACL has 1

Music Maker

14 answers, most recent on 4/15/2020

[Solved] Frustration and uninstallation

I purchased this software a while back for the Humble Bundle sale (in order to get Sony Vegas Pro) like many others. I thought it was nice and all, but haven't really used it at all. I think from what I did it works well. But this is really

Music Maker

3 answers, most recent on 8/1/2018

[Solved] Rock coupon code

I saw the pop-up code for the 5$ coupon and a sale on rock soundpools, but it disappeared before I could note it down. I remember it to be like "MMROCK..." or something like that. Does anyone have the correct code?

Music Maker

9 answers, most recent on 2/3/2021

[Solved] An error has occurred during the purchase process.

I would like to use my live pads which when I try to use it says I can't with only 8 tracks so I decided to purchase the unlimited and its on sale for $4.99 . Anyway after I tried to purchase it this is what it has said. "An error has occurred

Off topic

One answer, on 7/10/2018

RE: [Solved] I did not receive my refund! Ticket # 2018071017000752

Hi, welcome to the Magix forums. This is a user to user forum, not a contact service for Customer or Sales Support. Therefore, there is nothing that anyone here can do to help you, unfortunately. OTOH, if you requested a refund only yesterday I

Movie Studio

2 answers, most recent on 4/27/2018

[Solved] Refund of Vegas Pro 15 Suite

Please point me to the right people to obtain a refund for Vegas 15 Pro Suite. The 1-305-722-5810 : Sales (1pm - 5pm EST, Mon - Fri) number doesn't work.

Web Designer

3 answers, most recent on 3/28/2018

[Solved] Adding purchase buttons to images

I want to put some sort of link on buy buttons associated with some of the images in my art gallery pages. It should take customers to a check out area for credit card or Paypal. I want some of the items to be available for purchase, but not all of

Other products

3 answers, most recent on 3/22/2018

RE: [Solved] Hello! (And help. Problems installing software from Humble Bundle)

Hello! I'm SunSetterRiser, but just call me Sun for now. I just joined this website a day or two ago. I'm also very new to making music, so I barely know some things about it like the terms or tools/instruments musicians use. I've never even heard

Other products

3 answers, most recent on 3/22/2018

[Solved] Hello! (And help. Problems installing software from Humble Bundle)

Hello! I'm SunSetterRiser, but just call me Sun for now. I just joined this website a day or two ago. I'm also very new to making music, so I barely know some things about it like the terms or tools/instruments musicians use. I've never even heard