• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ First, there's no need at all to use an external image hosting site for this forum. Simply click the up-arrow in the blue circle at the top of the comment box and navigate to where you have saved your image(s). It/they will then be added to
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  RE: Why do you make it so difficult to get support?
  FWIW, see this comment for detailed instructions requesting a support ticket. It is simpler than it used to be, but can still be a little confusing. That said, most problems can be resolved through this users forum.
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  All, I followed your instructions, now 100% of the NewBlue effects produce watermark; whereas, previously only 50% produced watermark. FYI, I deactivated NewBlueFX and then logged-in again to re-activate, resulting in the same watermarks.
• SOUND FORGE

  38 answers, most recent on 10/8/2024

  RE: Sound Forge Minimal Video tools; what do I need next?
  I had other 'fires' to put out. Added NVMe drive that insisted on being boot drive. Had to reinstall Windows 10 3x to get GPT state to allow full drive capacity. and reinstall a lot of things. Now I have space. For a while... Magix Video Saver
• SOUND FORGE

  One answer, on 10/26/2023

  RE: Problem figuring out how to take individual audio files and make a CD
  This is an older tutorial for editing and burning a Red Book compliant Disc-At-Once audio CDs with Sound Forge. 99% of the instructions are still valid for the later versions of Sound Forge and the GUI is basically the same.SF-14 and later versions
• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  @DarkWestern I'm at fault for writing in cryptic; looking back, my instructions were a bit misleading. So, here's a better version. - Set up your movie settings (File>Settings>Movie); use one of the Social media presets, or type in your own
• Music Maker

  9 answers, most recent on 10/3/2023

  lining up click tracks to others to start a song
  Hi, I have Magix Music Maker Premium 2023. Does anybody know how to align the click track with the start of the other tracks? For example I want a 4 bar click intro then the song tracks to follow. I can't seem to get the beat to line up exactly. The
• Off topic

  8 answers, most recent on 5/27/2024

  RE: [Closed] Magix have denied subscription refund
  I wanted to give an update on this for others that also are affected by rediculous anti-consumer practices of MagixMagix intially denied my request for a refund based on the agreed subscription TOS. I was then offered 6 months refund which I denied
• Video Pro X

  3 answers, most recent on 7/24/2023

  RE: New X15 now not working aftew a day of use.
  @mouthpiece1c Sorry to hear this. However, how, exactly, did you carry out the uninstall and reinstall of the program? I ask, because it is highly likely that, unless you took care to ensure that everything connected with the original install was
• Movie Studio

  9 answers, most recent on 2/23/2024

  RE: Key frames in audio
  @Greg123 It's in the Audio effects section. Place your cursor on the timeline where you want to change a level or control position or amount of effect with the relevant control and add a key frame. Or you can record live movements of the mixer in
• Photostory

  6 answers, most recent on 3/23/2023

  RE: Track editing and animations (layers)
  Thank you both for your timely replies! Without the videos I would not have learned how to interpret or implement the written manual instructions as quickly. Links to these should actually be in the manual - the “tutorial videos” on the website are
• Other products

  One answer, on 5/4/2023

  [Closed] Vegas pro 19
  I received an email instructing me to download an update because as of May 3,2023 everyone was having an unexpected issues with Vegas 19 pro failed upon opening there was something wrong with the build, the problem has already been resolved and I
• ACID

  10 answers, most recent on 4/13/2025

  RE: manual
  @Christopher-Robertson Isn't there an "Instructions" link in your customer account?
• Movie Edit Now

  One answer, on 4/27/2023

  Convert an MKV file so Magix can work with it
  I have an MKV file 3.7GB in size. I want to capture about 30 seconds of it to a separate file. Magix reports an error when it tries to open it. YouTube tells me to convert the MKV to an MP4 using VLC. I have VLC but when I follow their instructions,
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @Peter-Gentile7058  Возможно, вам нужно создать новую учетную запись администратора или перейти к текущей учетной записи администратора прав пользователя Windows. У меня почти закончились идеи. В моей системе работает безупречно. I'm having the same
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  Hi, Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi, Audio Cleaning Lab is a totally different product from Sound Forge. Magix added the prefix Sound Forge several years ago to be able to put audio editing programs under the same heading, I guess. I have been using it since 2005.
• Samplitude

  8 answers, most recent on 3/2/2024

  RE: No master audio signal in midi track only project
  @Luca8650 If the Juno plays the MIDI notes it is connected fine. But Samplitude needs the audio signal back from the Juno as well. Can you show us a screenshot of your Audio Setup settings in Samplitude, too? Usually, you should have selected an
• SOUND FORGE

  6 answers, most recent on 7/24/2023

  RE: Unable to save a vinyl restoration file.
  I now have 3 copies of Sound Forge open. No clue why this happened. This sounds like a bug, each one obscuring the one behind it. Hi @Kent-Dugan, this is not a bug. It is referred to as "multi-instance" and was introduced as the default behavior
• Video Pro X

  7 answers, most recent on 9/22/2023

  RE: Royality Free music
  Can someone instruct me how to find the free StoryBlocks or Magix Content for the 365 version of Video Pro X15? It has changed from prior times when I've used it. Now I'm seeing a new-to-me MAGIX Hub (on the File menu), which adds a Tab (after
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  Thank you for your efforts John. I am a senior citizen born with out the computer gene, lol. I tried my best to follow your instructions. Here is a screen shot of the info i get when i go to the user that you suggest. the top files are empty I took
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi The hanging would suggest that the issue is related to the Windows 11 settings, Accessibility, Text cursor setting being on, if it is turn it off, this is known to affect another Magix program. . . . . when you try to save project -
• Movie Studio

  4 answers, most recent on 2/3/2023

  RE: Support Feedback
  @Mike-Yorkshire Hi Instructions should be at the bottom of the email - you reply to the email adding any extra information you have that may help Support. HTH John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 1/7/2023

  RE: Music recording plays slower than original speed
  Hi @Phil-Ventham, If there is no response to your email query, you can (officially) request a Magix support ticket.. though SF-12 is old and Magix may no longer be supported. You will get a response though.The procedure for requesting a support