• Movie Studio

  26 answers, most recent on 3/3/2023

  RE: Performance problems and Access Violation in VDL.EXE
  Bisher war die Version Game Ready Driver 497.29. All other 5XX.XX drivers let my fans spin up immediately after the Windows login and the CPU load increased to 30%.  Without running any applications. This is the first new driver where this no longer
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• Music Maker

  7 answers, most recent on 4/5/2023

  music maker 2023 is proving to be a buggy mess
  seriously guys? I just got the new 2023 upgrade and it's a massive downgrade in my opinion! wtf is wrong with Sony? the software is complete garbage, I try to record a new track with the DN-e1 synth track it locks up and makes a repeated saw sound
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  one more weird thing program froze so let it frozed reopend the same program on top of frozen and works but i cant have both open and have my login privlages  
• Other products

  2 answers, most recent on 1/6/2023

  RE: What is Mag store adress where I can downl. the pdod. I boutht again!
  @Kauko-Halonen Welcome to the Magix user to user forums. Go to ProducerPlanet, log in and you should see all your video and music purchases listed there. JeffForum Moderator   Tervetuloa Magix-käyttäjäksi käyttäjien foorumeille. Mene
• Other products

  3 answers, most recent on 1/26/2023

  RE: CD Architect 5.2
  @Rich-Warren As far as I know all Sony user accounts and licenses were transferred to Magix. So if you visit Magix.com and log into your user account with your old Sony login credentials you should be able to download the installer for your old
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  I must have signed in using my email. I think I used my email address which includes 'pnarco' which i think i said initially. i'll see what chrome says cuz it saves the login.. but here... i think it must have been the email but i dont just want to
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• Sequoia

  One answer, on 1/23/2023

  RE: Crashes when importing into Soquoia
  @ZONO Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro and Sequoia here? I suggest you register at and repost your question there since there are very few, if any, users of Sequoia who
• Movie Studio

  One answer, on 2/24/2023

  RE: Free upgrade after reinstallation
  @Roman-Reiner Hi Please note this is a user to user forum not Magix Support, so not our product. . . . . After installation I got a possibility to upgrade it FOR FREE to 2023 version . . . . The only free upgrade you may have had is to the 2022
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  @akakoala Hi Thansk for the info - the fact that you can login manually at least once, and presumably stays logged in until you end the session or log out, and the password manager fails would suggest that this issue is at your end of the
• SOUND FORGE

  2 answers, most recent on 3/11/2023

  RE: Serial Number
  If you previously had your current version Sound Forge on another PC, it is already registered and you must used the same email address that was used on the other PC, The email address you used to register your product (SF), could be different than
• Photostory

  One answer, on 2/11/2023

  RE: Need serial number to activate my MAGIX Photostory program
  @JohnA-Velez Welcome to the Magix user to user forums so no one who visits and posts here can help supply you with your serial key, sorry. However, you can go to https://www.magix.com/us/support/my-service-center/, log in (hopefully you can remember
• Xara Designer Pro

  4 answers, most recent on 5/10/2023

  RE: Mobile display of website
  The Xara Flare template is from Xara Classic Websites and does have a mobile variant. When the Xara template was created, it is likely the desktop content/structure was created first and the mobile variant was added thereafter, When a variant is
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  @akakoala Whether your email address for your account and for your forum login are the same depends on whether you might have used different addresses when you first bought a Magix product and when you first registered to join the forums.
• Off topic

  8 answers, most recent on 1/11/2023

  RE: HOW TO CANCEL MONTHLY SUBSCRIPTION?
  @Brian-Alves Hi Did you check to see if your contracts were listed in your account at magix.com? If not then login with the email address and password your product(s) is (are) registered with and select My Contracts. If your contracts are listed
• Samplitude

  One answer, on 1/3/2023

  RE: have samplitude pro x2 suite upgrade with independence
  @joseph-dittrich Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for user of Samplitude Pro and Sequoia here. I suspect you will receive more answers if you register at and repost your question there. HTH JeffForum
• Music Maker

  19 answers, most recent on 12/19/2022

  RE: Successfuly not activated
  @Milan-Bartek After you logged in, wait a short moment (it can take a minute), and then your version should be listed in the splash screen next to the login button.
• Music Maker

  6 answers, most recent on 3/18/2023

  RE: Start Dialog remains Greyed Out
  @BritneyParallax No, the product is already registered to your account. So it isn't necessary to enter the serial number ever again. Usually it should now work the following way: - You open Music Maker. - You see the start screen. - The program
• Music Maker

  One answer, on 7/17/2023

  Crashes, cant see own library, track always play from start
  Every time i click VocalTube on recording it crashes Every time i open app it asks me to login to shop again, and loads like with 56k connection, when my connection in 700 mbit up/down Every time i press play program ignores my cursor and RED
• Samplitude

  5 answers, most recent on 3/4/2023

  RE: Total Failure on Windows 11
  @Cory-Janick Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry! Hence, the software is not ours and we honestly cannot do anything to change whichever product you have. You've posted in the Samplitude area. Is
• Samplitude

  One answer, on 12/25/2022

  RE: Samplitude Pro X3 Suite upgrade windows 11
  @keleti2-tamas2 Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro here? I think you are more likely to receive helpful replies if you register at and repost your question
• Off topic

  5 answers, most recent on 12/12/2022

  RE: Magix center log-in problem
  Some years ago somebody built a robot that can beat the "I'm not a robot" captcha. Yes, Recaptcha also analyses your mouse movement, so the robot needed to move the mouse cursor in a human-like way. It can be circumvented by advanced bots easily,
• Rescue Your Videotapes!

  One answer, on 12/20/2022

  Serial number
  Hi, I have an old Video saver that i have registered along time ago Serial key removed by Moderator and i would like you to help me change this to my new login. Tony Grahn, Email address removed by Moderator Thanks :)