• Video Pro X

  One answer, on 7/1/2025

  [Closed] Upgrade
  I have Sony Vegas Pro 17 and want to UPGRADE to ver 22. It is not possible to bye from the US site any longer. I live in Sweden, Europe. How can I uprade and for what price?
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Music Maker

  5 answers, most recent on 5/7/2023

  [Solved] Can't import audio, Music Maker version 31.0.5.53
  On the old Music Maker, I was able to save a project, for example,"1" would be multiple drum kits, then open a new project, 2, and import 1 into 2 as an audio track. I can't figure out how to do that on the new version. Does anyone know how to do
• SOUND FORGE

  8 answers, most recent on 12/5/2023

  [Solved] SoundForge 17
  Hi, I have just purchased SoundForge 17 Pro and noticed that Speaker placement keeps defaulting to Discrete #2 even though I choose Stereo every single time. What is Discrete #2 and if it's problematic to the recording how do I set Stereo to be the
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 You don't mention the use of any graphics card on your system and no matter how powerful a CPU you may have, or how much system ram you have, without a sufficiently powerful GPU it could well strain the system to a breaking point. System ram
• Movie Studio

  One answer, on 1/11/2026

  RE: I cannot MAGIX TTS services.
  @Kazuhiro-Nakada Hi . . . . I purchased the AI Speech to Text Refill 150 by redeeming a voucher. . . . . Did you do this from within Video Deluxe 2026 - formerly Magix Movie Studio? If not how and where did you redeem the voucher, and did you use
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I do not see this. I have an app to open to the file and a shortcut. I could not locate this once i got to my user name. Any assistance on how to open that app would be greatly appreciated.
• ACID

  2 answers, most recent on 10/19/2023

  [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  Acid 10 Keeps Crashing every time I try to render a solo'd (or isolated) track. I have saved backed up versions of the song I am working on. I am usually able to render solo'd tracks as .WAV's in order to send them to a friend so he can work on the
• Photostory

  4 answers, most recent on 3/29/2024

  [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
  Hi! Hope everyone is keeping well. I just bought MAGIX Photostory Deluxe 2024 and find it's a great addition to my business software. I'm using it in Windows 10 and have run into a problem when adding CD music to the show to accompany the video and
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  License for iZotope Plugins
  It is my understanding we were to receive the license keys for the iZotope plugins that came with our purchase of SoundForge Pro 18. However, we received no email that included any license keys. We have tried in vain multiple times to contact
• SOUND FORGE

  4 answers, most recent on 5/31/2023

  [Solved] How To Make Insert Markers Solid
  Hi. Somehow I changed the default behavior of my insert markers. Originally, the insert markers were a solid orange and if I simply dragged a cursor NEAR the marker it would snap right to it. I changed something and now the lines are segmented, like
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk  How do I close this thread? You can't, unfortunately. Only a moderator can do that. But I think it should be left "open" for the time being at least in case any other user has a similar problem and can use the information contained in it. I
• Photostory

  10 answers, most recent on 7/26/2023

  [Solved] Magix Travel Maps requieres API Key for OpenStreet Maps
  I just installed Photostory deluxe 2023 on my Win10. When starting travel maps and choosing Open Street maps the program shows "API key requiered". Where do I get the key and how it has to be installed?
• Movie Studio

  2 answers, most recent on 9/23/2023

  RE: [Solved] edit masks
  @RobStirl Hi and welcome to the forum In addition to @Former user's example see the tutorial list here for tutorials on 'how to's' you may find useful - though some are done in an older version of Movie Studio (previously called Movie Edit Pro) the
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  every time i master a track in ozone or any pluggin i use the whole program drops out anybody know how to fix this
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hello Janet, ....The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page..... I understand you completely. This is the site Magix
• SOUND FORGE

  2 answers, most recent on 4/1/2025

  RE: Pro 18 upgrade won't install
  Thanks for the advice. I have Norton on here... I'll figure out how to disable, or add the SoundForge exception. I appreciate your time to respond.
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Yes I know, I was trying everything, bitrate was just another stone I turned! I believe I have done this already, but if you wouldn't mind; could you give me a step by step on how you unlocked your sound card? a bit sketchy how it could be locked
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• Samplitude

  8 answers, most recent on 3/2/2024

  RE: [Solved] No master audio signal in midi track only project
  @Luca8650 Ok, the driver settings look good. You can set the Monitoring Mode slider to the rightmost position to enable the Mixer FX Monitoring Hybrid Engine. But I see in your screenshots, that you have enabled recording on a track with MIDI. That
• Samplitude

  One answer, on 1/17/2025

  How can I download my software again?
  In my profile my product are missing and not registerd
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John
• Music Maker

  One answer, on 10/13/2025

  unable to install new soundpools purchased online into Music Maker
  Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used