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Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the

SOUND FORGE

7 answers, most recent on 4/2/2026

RE: soundforge 17 error

Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which

Samplitude

4 answers, most recent on 10/14/2023

[Solved] Patch 19.0.1.22 für Music Studio 2013

Grüß euch! Ich betreibe ein gekauftes, registriertes "Magix Samplitude Music Studio 2013" auf meinem Windows 10 Notebook. Es läuft super stabil und hat alles was ich brauche (daher auch kein Bedarf für eine aktuelle Version). Ich habe die Version

ACID

7 answers, most recent on 6/29/2024

[Solved] ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?

Hello-I have been using ACID Music Studio 10.0.108 32bit (NOT PRO) since I purchased it from Sony. I've used it on Win7Pro, Win10Pro 64 and now Win11Pro 64 -- for Win10 & 11 I run it in Compatibility Mode for Win7. I do voice overs and audio for

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Now I'm having trouble burning a disk. I have Sony DVD-R 4.7gB disks. I choose the AVCHD 1920x1080 NTST default and all encoding and I get a message about my graphic card needing to be updated because hardware encoding is deactivated?

Music Maker

3 answers, most recent on 2/3/2024

[Solved] Reinstalled, where to find prepurchased soundpools ?

Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav

SOUND FORGE

9 answers, most recent on 6/30/2023

RE: [Solved] Sound Forge Audio Studio 17. Strange Noise Initially, on Playback

A positive update!! I think the problem was related to my Focusrite Interface. Although my other DAW's worked fine, I reinstalled the drivers on mt FR, and now the problem is resolved. Thank you all for your suggestions and patience, I will mark

Movie Studio

7 answers, most recent on 12/12/2023

[Solved] [ Solved ] "Program monitor" frozen.

Hello all! I was just sitting down the morning after editing a video with no problems, and now for some reason, the "Program monitor" display window that typically shows you a playback of the video you're editing no longer shows video, and is

Other products

4 answers, most recent on 3/9/2026

RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area

@Survey123Jedi As an end user, I thought it was for our feedback to you Please remember these are user to user forums , not a contact for any Magix staff and we are all fellow-users, not Magix employees. JeffForum Moderator

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of

Movie Studio

5 answers, most recent on 4/24/2024

RE: [Solved] can't access previous saved projects Movie edit pro 2019

@Paul-Fox Hi . . . . most of them are now saved with an mv file . . . . There are 2 types of project files saved by MEP: .MVP as @CubeAce has described, is the saved project file - try opening this from within MEP, select File, Open, and browse to

Music Maker

8 answers, most recent on 5/26/2025

Customer Support

First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become

SOUND FORGE

9 answers, most recent on 10/7/2023

[Solved] SFP15 uninstall / reinstall failure

SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok

ACID

19 answers, most recent on 10/30/2024

[Solved] 24 bit and 32 bit WAV files vs. ACID

Hi All, I have faced with a problem with Acid Music Studio (I have own), and also in Acid Pro (runs trial).When I open a 32 bit or a 24 bit wave file into my mix, the files open with random unwanted noise in it.Exactly like this (thank you for the

Movie Studio

8 answers, most recent on 1/25/2024

RE: [Solved] What are Blocked Tracks? How do I unblock them?

@BJsBus Hi, When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker can be used

Music Maker

2 answers, most recent on 1/4/2024

[Solved] Poor audio playback

Hello I'm having a problem with the sound output/playback in the MusicMaker 2024 program. I got 3 new sound packs today and installed them, but when I tried to use the sounds they were full of background static and the rhythms and tempos were off.

Music Maker

12 answers, most recent on 5/24/2023

RE: [Solved] 64 bit version increase 1 tone when press record

Hi there - so this is it - the issue is fixed, why it happened i have no idea, my solution was to take the original win 10 SSD (512Gb) from November 2022 - update the graphics card, update MM 64 bit as it had old 32bit, then cloned it over the NVMe

Music Maker

16 answers, most recent on 2/18/2024

[Solved] MM2019 Prem unable to log into store

I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free

Music Maker

3 answers, most recent on 4/7/2023

RE: [Solved] sound pools dont work

@simon-mackay Open the Music Maker program settings and click on the button to clean up the store. Next click on the button to re-scan all your Soundpools.

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

Thanks Jeff, unfortunately, that's not it. I have all that turned off. I'm going to ask for tech support from MAGIX - appreciate thr try, though