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  • Music Maker
    15 answers, most recent on 8/18/2022
    RE: Magix store no longer showing VST instruments to buy
    @Peter-Wicher Hi Have the VST's appeared in the Store for you? If not ensure that the Search box is truly empty - click the X alongside it to fully clear any characters that were entered - after a search using the backspace or delete key to clear
  • Music Maker
    2 answers, most recent on 10/30/2021
    RE: Soundpool "House By The Sea"
    Thanks Coneman. Yay. If I drag the errent loop it will produce the File not Found pop up. This occurs because the loop with the blank graphic is lets say pitch 1 and I have pitch 7 selected in the pitch selector. As there is no pitch 7 for this loop
  • SOUND FORGE
    No answers, created on 10/24/2021
    Audio files won't play just looping for a second w no sound
    Opening any audio file will result in a one second loop of the file with no sound produced at all. I can use Sound Forge 10 or Media Player or other apps and they play fine. I tried uninstall/reinstall of SF11 Pro. No help. I want to use the latest
  • Music Maker
    31 answers, most recent on 10/9/2023
    RE: ASIO drivers have no audiO
    no i use my headphones only. i am using realtek. everything is activated under that option. i think i have tried everything . the only thing is when i choose the asio driver in the main audio/midi window , the magix low latency is magix default but
  • Photostory
    8 answers, most recent on 9/23/2021
    Unable to burn to USB for use on smart TV
    Please can anyone help an idiot, I converted a DVD to MP4 format downloaded to Photoshop then burnt down to USB, unfortunately it is not recognised by my smart tv? something obviously not right can some kind person if they have time tell me in
  • ACID
    13 answers, most recent on 8/11/2021
    RE: Acid 10 MIDI on MIO no sound
    I'm fairly sure it's a problem with ACID and 32bit VSTs......I've started to notice that a good portion of what it is finding problems with are my older VSTs, like I said, I'm getting hundreds(literally hundreds) of "can't load module" errors when I
  • Other products
    2 answers, most recent on 6/12/2021
    What should I purchase to do simple video editing?
    l am new to the world of video podcasting, but being self-employed, need to start to produce and send out a series of 5-7 minute videos that help sell my services. lt will be general commentary on various topical issues for my business, but l will
  • Music Maker
    11 answers, most recent on 5/14/2021
    RE: Are there more Genre Templates for Song Maker?
    @Josh-Terry Hi . . . .  I figured that there would be more genre templates based on the soundpools themselves (such as a genre template specifically for J-Pop), and that's why I found the selection to be limited. . . . . AFAICS it does not work like
  • Music Maker
    One answer, on 1/27/2021
    Purchasing more tracks
    I cannot get my music files to open on my Music Maker Premium Edition 2021 . Pop up comes up requiring me to purchase more tracks. I put in my serial # and nothing happens. I have songs that I've already started and now cannot finish them. Also
  • Music Maker
    9 answers, most recent on 2/3/2021
    RE: [Closed] An error has occurred during the purchase process.
    The messege that I had wrote a while ago now was solved which I was thankful for. I know the free version is quite popular but I have personally bought 3 separate editions and the last one I bought was the premium version on black Friday. I have
  • SOUND FORGE
    3 answers, most recent on 11/6/2020
    UPDATING DISABLED PROGRAM--DUE TO PREVIOUS OWNER
    I keep getting an update notice every time I use Soundforge. Yesterday, in the middle of a session, I went ahead and clicked update to get rid of the window. I guess because I bought this computer used from a music producer, his name popped up; it
  • Video Pro X
    21 answers, most recent on 9/12/2020
    RE: VPX - I want to record and edit for Youtube and use Smart Render?
    After fiddling with everything this morning, I was finally able to repeat @johnebaker's results, checking the smart-copy checkbox, and immediately getting an error when I tried to use my existing footage. I had never realized that the "Presets"
  • Music Maker
    7 answers, most recent on 8/22/2020
    RE: Some questions from a confused & overwhelmed newbie.
    1) You are not missing out on Magix Soundpools except very old ones (before 2004) because you can buy everything on Producer Planet. But even if you get very old Soundpools (the ones before 2004) from sites like ebay they will work, because
  • Video Pro X
    133 answers, most recent on 8/18/2020
    RE: VPX12 New Version now out - New Features - Old bugs?
    @browj2 @johnebaker @Scenestealer @CubeAce An update on the problem of exporting as HEVC producing a static green screen, but with the original audio. I've just updated my Support ticket with this information: I have done some more experimenting
  • Music Maker
    One answer, on 5/30/2020
    Issue when installing purchased content from store
    I obtained Music Maker from Humblebundle a while ago. (80s edition, hip hop beat producer, and EDM edition). The program is installed, I go to the Store tab, I click the gear icon, I click download purchased content. a window pops up, i click
  • Movie Studio
    18 answers, most recent on 5/22/2020
    RE: Resizing Windows.....
    Hi Ray..... yes 'LUTS' I may have found a way - not sure - do do with the Test images (in the Image Objects folder), along with DGK calibration charts..... it's not 100% crucial. Just trying to get the best WB and colors. Mp4 playback was never an
  • SOUND FORGE
    7 answers, most recent on 2/21/2020
    RE: SF12-Pops & Clicks often showing up in tracks! Is this the norm?
    If you can see the tics, pops and such on the timeline, and or repair them, they are inherent to the file. Sound Forge does not add anything. The click/crackle plug-in does not add EQ, compression or limiting, though will produce artifacts if used
  • SOUND FORGE
    4 answers, most recent on 11/18/2019
    RE: Sound Forge 12 Is a Buggy Mess
    I feel your pain. I do a TON of audio editing and have done so for about 13 years now. The last rock solid version of SF I had was SF 8 while Sony still had it and supported it. (I think it was handed off to something like Madison media/software
  • Photostory
    6 answers, most recent on 10/17/2019
    RE: MPEG4 failure
    Here is my support ticket [Ticket# removed by moderator]   In Photostory 18.1.3.36, when I tried to render to MP4, a pop-up window appeared asking me to purchase a codec. So, I purchased an HEVC codec (note: I own several video programs including
  • Movie Studio
    One answer, on 9/20/2019
    MAGIX Movie Edit Pro 2015 Plus reports odd frame rates during export
    All of a sudden MAGIX Movie Edit Pro 2015 Plus reports erroneous frame rates during export.The raw video is okay. It's when I place it on MAGIX Movie Edit Pro 2015 Plus that it shows a minimized frame rate in the preview window. Exporting then
  • Video Pro X
    9 answers, most recent on 8/11/2019
    RE: Audio Popping in Between Edits
    @Joshua-Burner It could be a DC offset of the original file. Try opening the sound file in an audio editor and check for a DC offset. Quite often when you check for DC offset you will be asked if you would like to correct it. Click yes, save the
  • Video Pro X
    126 answers, most recent on 8/9/2019
    RE: VPX11 released today - Comments
    @johnebaker Hi John. I want to go over to the Intel DCH drivers, preferably before Windows upgrades Based on my experience of testing this, I would NOT advise it! Before the recent 1809 Win update arrived, and having received a daily reminder pop-up
  • Video Pro X
    29 answers, most recent on 5/31/2019
    VPX10 - Updated bug list as at patch 16.0.2.322
    I decided to reproduce the bug list here under a heading that shows the corresponding patch, mainly because I received a reply from Magix today indicating that they have many tickets open and cannot fix all of the bugs in a short time. Really? Many
  • Music Maker
    5 answers, most recent on 4/8/2019
    RE: Yamaha PSR-E323 not working with MIDI-USB interface cable
    If your keyboard doesn't show up in the Program setting under MIDI input (open the pop down), then your computer may not be able to find your keyboard, possibly a problem with the connection. I wouldn't expect this sort of keyboard to show up under
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