• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  Video easy Video Saver 8
  I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3
• ACID

  12 answers, most recent on 1/31/2025

  Loops and songs and error message
  Trying to add loops and song to my acid project but I cant find the loops and song that came with the acid program. I am also getting an error message saying invalid serial number and Im using the one given to me at purchase
• SOUND FORGE

  One answer, on 2/28/2025

  RE: SoundForege 14 Steam edition Error Code -59
  @Lee-ChanHee Hi The error code should have a descrition of the error when posting please give the full error message or a screenshot of the error message dialog box. Error code -59 usually means the program folder may be damaged, see this Support
• Music Maker

  One answer, on 1/28/2026

  I had purchased the Magix Music Maker 2026 and never got the code
  Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
• Music Maker

  8 answers, most recent on 5/27/2024

  [Solved] The program gets stuck while recording audio
  i, I have Music Maker v: 32.1.0.18, Win10 + PreSonus AudioBOX usb96 sound card Audio recording doesn't work, after enabling the microphone it does. On the 2nd day it stopped recording again, after 3 hours of setup it did again. From day 3, the
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Drivers are up to date. No error message because the program crashes before fully loading. Gives me the option to send crash log to Magix which I have done. Have to use task manager to exit.
• SOUND FORGE

  One answer, on 7/1/2025

  Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
• ACID

  10 answers, most recent on 9/9/2024

  RE: acid music has stopped working
  This error appears when I open a project uploaded by someone on the Internet. When I run for 2 seconds this error appears But the program works fine without the project.
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Samplitude

  3 answers, most recent on 11/1/2023

  [Solved] Samplitude 11 Producer won't open
  I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  Error message when attempting to play back a music file
  I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file:  "The wave shape device:  speakers / headphones Realtek cannot be opened for playback.  Reason?
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Welcome to the Magix users forums. You have posted two screenshots (thank you for them, by the way!) but they seem to be suggesting two different problems? One suggests there is a problem updating Movie Edit Pro Premium, which is now a
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  Error opening the program
  Every time I open my sound forge 18 it asks to ACTIVATE AND REGISTER, I do it, it opens normally, if I close and open it again it asks to register again, can you help me?
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Music Maker

  11 answers, most recent on 1/28/2025

  RE: [Resolved] Getting error 1603 during installation
  @davidr1 Hi If you are running McAffee I agree with @SP.'s comment. Assuming you mean you are getting the same Error code: 1603, the error code means the run permissions, or Temp folder access permissions, are incorrect. This can be caused by a
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
• ACID

  3 answers, most recent on 6/24/2025

  RE: Waves 15 Plugins not seen in Pro 11 Suite latest build
  @CharlieTweaks In this topic someone changed the VST scanner exe files inside the program folder with newer ones from Sound Forge to get Izotope Neutron running. Apparently that worked. So you can try to install the trial version of Sound Forge 18
• Movie Studio

  14 answers, most recent on 11/15/2025

  Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I upgraded to this program the first week of September. after a week, I suddenly started getting this message and cannot use the program anymore, I have uninstalled, re-installed, and get small abort messages when trying to re-install. I would like
• Off topic

  One answer, on 8/10/2025

  [Closed] CD Architect 5.2
  I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start