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  • Music Maker
    4 answers, most recent on 10/5/2022
    RE: upgrade ignoring my custom installation directories
    wsdww @ACGuernica Like you, I do not accept the "default" installation for the Program (I use a dedicated D:\ drive) but I do allow the Soundpools, Instruments etc., to install to the defaults. With that setup I have never found that any
  • Rescue Your Videotapes!
    14 answers, most recent on 8/13/2022
    RE: Computer can’t find vhs
    @Juha Hi and welcome to the forum. As a first step try working through this support article. If that does not fix the issue, can you see the USB device in Device Manager as shown below? Your may have a different model number. In the Windows
  • Rescue Your Videotapes!
    6 answers, most recent on 8/2/2022
    RE: Program not recognising my VHS player
    @Brad-Wilders Hi and welcome to the forum. Assuming you have installed the latest drivers for the USB capture device, the latest drivers are here, check the following: Windows settings, Privacy & Security, Camera and Microphone that the option
  • Music Maker
    19 answers, most recent on 8/29/2022
    RE: Installation error 1620. The Installation Package could not be opened.
    @Rick-mid Hi . . . . It says Magix 64 bit. It's the Freeware Backup version I downloaded. Version 31.0 I had Magix 2018 . . . Apologies if this seems to be being pedantic, Magix is the name of the company, not the software which is Music Maker 2023
  • Music Maker
    23 answers, most recent on 7/17/2022
    RE: Magix Music Maker 2023?
    it ended up showing dialog that it could not access directory "C:\Users\xxx\Documents\MAGIX\Music Maker" Sounds like some protected folder issue possibly with security software or Windows. It really would be useful if you answered the question about
  • Rescue Your Videotapes!
    18 answers, most recent on 9/9/2022
    RE: No Composite or S Video Connection on my Pc / Graphics Card
    @NickDerrickson Hi Did you not get a USB video converter with Rescue your Video tapes ? The manual available under Help in the program has detailed instructions on how to connect the Player or Camera and capture video. If capturing from a DV camera
  • ACID
    6 answers, most recent on 7/20/2022
    RE: Error Message
    Hey @Mark-Brown8429, glad you got it sorted and Acid installed okay in the end. What you have done will not impact any other apps, it'll be fine. you uninstalled all versions of VS 2013 redist Acid installs a specific version Windows Update will
  • Movie Studio
    34 answers, most recent on 12/4/2022
    RE: What is most important to have in a video editing PC build using Magix
    @Tusk Hi Tusk. This may be controversial and spark some comments but uniquely the Magix products thrive best with two GPUs, especially when you start editing and adding some of the third party effects to 4k and possibly UHD video and above. On the
  • Samplitude
    One answer, on 7/13/2022
    RE: Installing Acid Music Studio 8
    @Clarence-FergusonJr Does this error appear in Chrome? Method 1: You may try to clean/reset the Chrome browser: Go to Settings.  Scroll down to show advanced settings. Click Clear browsing data under Privacy options. If it is still not working,
  • Movie Studio
    22 answers, most recent on 8/12/2022
    RE: Screen recording with sound issue
    @Zaza_from_Johor Hi In addition to @CubeAce comment also check that in Windows setting, Privacy and Security, Microphone the Let desktop apps access your microphone is turned on, contrary to the name this setting affects more inputs when
  • Video Pro X
    11 answers, most recent on 8/24/2022
    ProX 14 Crashes when Loading Any File Except AVI
    I just upgraded from Video ProX 13 to Video ProX 14. ProX 13 was running flawlessly. My Magix Video ProX 14 is Version 20.0.1.159 (UDP3), UG Code 8471 KA1 When loading an MPG, MP4, or any other format file other than AVI onto the timeline, ProX 14
  • SOUND FORGE
    17 answers, most recent on 7/7/2022
    RE: Magix Sound Forge MicrosoftEdgeUpdate.exe internet
    @hello-varekai Hi MicrosoftEdgeWebview2 is used to embed web page features in your applications, it also uses up unnecessary memory. It's also part of Microsoft Office365 and Outlook, without it you won’t be able to use Microsoft 365 features
  • Movie Studio
    46 answers, most recent on 6/25/2024
    RE: Challenge No 2.
    @CubeAce Hi Ray . . . . I wonder how many professional video editing setups are run from servers . . . . Servers have specific functions, running video editing software is not one of them, though they are used for storage and the data throughput is
  • Samplitude
    3 answers, most recent on 6/27/2022
    RE: Samplitude will not record ubder any combination of audio setup or
    @Sweeney-Robert Check the Windows Security settings for the microphone https://support.microsoft.com/en-us/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857
  • Movie Studio
    One answer, on 6/27/2022
    [Closed] Platinum Version 14
    I got a new laptop with Windows 11S and it will not run Movie Studio Platinum Version 14. I get the following message when I try to open For security and performance, Windows 10 in S mode runs Microsoft-verified apps To get this app, you'll need to
  • Video Pro X
    20 answers, most recent on 8/4/2022
    RE: Graphics card or new configuration?
    Unfortunately, the new configuration does not fulfill its role   Komputer (Computer) ASRock Z690 Pro RS Producent systemu (System Manufacturer)To Be Filled By O.E.M. Model systemu (System Model)Z690 Pro RS Typ systemu (System Type)Stacjonarne
  • Video Easy
    10 answers, most recent on 6/23/2022
    RE: Can't get contact with the VHS-player
    @Claes-Larsson Hi I have closed your duplicate post on the same issue as this original post. In Windows settings, System, Privacy & Security, Camera and Microphone, ensure that the options Let apps access your camera, and Microphone is set
  • ACID
    4 answers, most recent on 6/19/2022
    RE: [Closed] ACID PRO 7: How to my voice? (HELP's not working) :-{
    @ronald-w4592 Check your Windows security settings https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-10-94991183-f69d-b4cf-4679-c98ca45f577a
  • ACID
    14 answers, most recent on 6/16/2022
    RE: midi keyboard output
    @martin-smith Hi . . . . acid under that configuration i see the meter move as the organ is played but i cannot hear it as i record . . . . Assuming you are on Windows 10 or 11 - check in Windows settings, Privacy & Security, App permissions,
  • Samplitude
    9 answers, most recent on 8/27/2022
    RE: Magix - Vita - File Not Found
    thanks for your reply. I have had issues similar to this before, and in cases whereby the program in use has kept freezing in places or crashes in places, (thanks or no thanks to Windows updates and other OS issues..)., and whereby a repair has not
  • Web Designer
    51 answers, most recent on 6/15/2022
    RE: Previewing exported but not published site in browser
    Hi John It's working.... sort of now, but it won't open if I use www.erniebullockrafwebsite.co.uk; Fasthost have given me this link http://erniebullockrafwebsite.co.uk/index-e.htm which works well in Microsoft Edge and Firefox but sort of in Opera.
  • MAGIX
    6 answers, most recent on 6/10/2022
    RE: Feedback on VPX 13 (.2.155) / MS/MEP 2022 (2.138) / Photostory (2.120)
    I don't have experience with stability of previous versions, but I am using MEP 2022 2.138 update and it crashes continuously. Often it crashes upon launch before even loading a project. Sometimes I can get some work done, but I save almost every
  • Video Easy
    11 answers, most recent on 6/14/2022
    RE: Activation do'nt work
    @emmrecs Hi Jeff. Could the problem also be he is using his mobile phone as a modem? Only 4G capable if there is a 4G reception available and it is a consistent signal. Is it possible to turn off the security features on an Android based phone? Will
  • Movie Studio
    11 answers, most recent on 6/6/2022
    RE: MP4 videos show blank areas after importing into a project.
    @Former user Hi . . . . MP4 TS, I don't know much about that kind of file . . . . This is an video transport stream file, usually encoded in MPEG-2 format, often seen from DVD's, as @CubeAce has mentioned, and also TV broadcast stream recording - my
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