• Other products

  2 answers, most recent on 2/3/2023

  Photo Manager Deluxe 17 error when trying to tag people
  When I select "tag people in photos" under edit/find similar photos, I get the message : Runtime Error!Program: ...(x86)\MAGIX\Photo Manager Deluxe\17\PhotoManager_dtx.exe abnormal program termination. When I click ok, I get the message, "You
• Photostory

  4 answers, most recent on 2/9/2024

  I want do download Photostory Deluxe 2014
  I have been using Magix Photostory Deluxe 2014 for 10 years now and have really liked the software. It's been stable and easy to use and done exaclty what I need it to do. I upgraded my computer last month and was going to try and install the 2014
• Music Maker

  3 answers, most recent on 6/5/2023

  RE: UNABLE TO LOAD MMM FILE
  @GREG-MACKENZIE The title of your post says "UNABLE TO LOAD MMM FILE" -- is this the actual error message, or is it something different? As others have commented, the actual MM program went from 32-bit to 64-bit, and it may be that the structure of
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Photostory

  9 answers, most recent on 12/29/2023

  RE: Travel Maps version 5.0.0.500 crashes
  I have an update. And, I think, I have the answer to the riddle. The image I was importing as the avatar was saved in a folder that was several folders down the file tree. After much trail and error I found that if the file is imported from a folder
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley Hi, I'm doing pretty much the same thing but I also have 8mm, Super8 with sound film, VHS, and other video files to go along with digitized photos and cassettes. You are undertaking an enormous project so I suggest that you get the
• Music Maker

  29 answers, most recent on 9/20/2023

  Cannot load my Vita Instruments
  Hello to all of you on the Magix forum. I reinstalled my version of Samplitude Music Studio 2021 with all its virtual instruments. Then I decided to purchase the new Magix Music Maker 2024 and, once everything was installed and activated, the
• Audio Cleaning Lab

  2 answers, most recent on 9/8/2023

  RE: Loading program onto a new HD
  @don-h Which version of Windows did you have on the old HD and which on the new? ACL 12 (assuming you don't actually mean "Sound Forge ACL 1" [or later, up to 4]) may be incompatible with your new OS because it is now old!. When you attempt the
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive
• Video Pro X

  8 answers, most recent on 4/26/2022

  RE: [Solved] system crash Video pro x13
  @Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing
• Movie Studio

  3 answers, most recent on 5/19/2023

  RE: [Closed] MOVIE STUDIO KEEPS LOOPING ASKING FOR SERIALNUMBER!!!!!!!!
  @Negan315S09 Hi Assuming you are getting the green confirmation tick when you enter the serial number. Try a full restart of the computer - Windows button, Power icon, Restart then turn off the Ransomware/Folder protection features of you Antivirus
• SOUND FORGE

  4 answers, most recent on 4/16/2022

  [Solved] Trying to record, but get a 'No devices exist' error
  I am using a Dell Windows PC, Windows 10, Realtek soundcard, all purchased a year ago. I purchased my copy of Sound Forge in the past week and recently updated so I am sure that I have the latest version. When I hit the red 'record button in the
• Movie Studio

  10 answers, most recent on 3/19/2023

  imported mp4 video plays sound but no video
  I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My
• Video Pro X

  3 answers, most recent on 7/24/2023

  RE: New X15 now not working aftew a day of use.
  @mouthpiece1c Sorry to hear this. However, how, exactly, did you carry out the uninstall and reinstall of the program? I ask, because it is highly likely that, unless you took care to ensure that everything connected with the original install was
• Other products

  2 answers, most recent on 4/1/2023

  RE: MP3 deluxe 19
  @Gabriel-Schoeman, @SP. Hi . . . . . The program might not be compatible with newer versions of Windows 10 or 11 . . . . Given Windows 10 is supported for running MP3 Deluxe 19 the cause of the issue is likely to be a different issue and may depend
• SOUND FORGE

  2 answers, most recent on 2/1/2023

  RE: I'm getting Error Code -59
  @James-Drake Hi Error code -59 means the program folder may be damaged - see this support article for potential fixes. HTH John EBForum Moderator
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
        I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the
• Movie Studio

  5 answers, most recent on 4/13/2022

  RE: [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  Hi Graham & Stephen....I ended up reinstalling Windows - although that did not actually help. I reinstalled the program many times over. Then I had the idea to run it as administrator, and that worked. I also found that the way I copied media
• Video Pro X

  8 answers, most recent on 4/26/2022

  [Solved] system crash Video pro x13
  Hi I have this problem on Video pro x13 fully up to date version just brought it and updated yesturday Installed on two machines 1= windows 10 i7 nvidia 780TI 1= windows 11 pro i9 10900 cpu with a nvidia 980TI 32gb RAM both showing same error below
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  Sorry if I’m posting this in the wrong spot but I desperately need advice please. i’ve been interested to read all of the above thread, some of which seems pertinent to my own situation, however I’m sorry I have nothing to offer. I’ve been using
• SOUND FORGE

  2 answers, most recent on 4/25/2022

  [Solved] PROBLEMS WITH AUDIO STUDIO 15
  ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra I think you are doing something wrong. You need to enter the serial number into the registration window during program start-up. It will show a red X if the serial number is invalid or error -14 or -24. Can you please upload a
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not