• ACID

  3 answers, most recent on 2/11/2021

  [Solved] Acid Pro 8.0 Error Code: -57
  I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue
• Samplitude

  2 answers, most recent on 2/6/2021

  [Solved] Missing Loops ACID Music Studio 11.0
  I recently bought ACID Music Studio 11.0 I opened the program and went to Help > Download Instruments and Loop Collections… I selected all of the instruments and loops available to me.  This was around 4GB combined.  The download and installation
• ACID

  24 answers, most recent on 2/18/2021

  [Solved] ACID Pro 10 - Highly unstable & won't render complete mp3's
  Hello All, thanks for reading. I recently installed Acid Pro 10, version 10.0.4 (build 29) onto a recently purchased Alienware m17 laptop running Windows 10. I'm in the home stretch of my first project, and I'm running into major issues: 1) The
• SOUND FORGE

  5 answers, most recent on 2/4/2021

  [Solved] Sound Forge Audio Studio 15
  I downloaded this song from the internet. It plays normally. But Sound Forge Audio Studio 15 cuts a few seconds from the end of the song. In older versions of Sound Forge, the problem does not happen. If anyone can help, I appreciate
• SOUND FORGE

  7 answers, most recent on 6/20/2023

  RE: [Solved] The system suddenly is not launching and asking for registration?
  Thanks a lot! That was the answer. I knew the Windows had updated last week, BUT since Sound Forge continued to work for a number of days, I did not realize the update caused the issue. For some reason, the 2nd channel on the stereo mode is now very
• Movie Studio

  10 answers, most recent on 2/7/2021

  [Solved] Synchronising scrolling text
  Acer M7810 Intel(R) Core ™ i5 cpu 650 @3.20GHz Windows 10 V 1903 64bit 8GB Ram (No conflicts on system) C: 52GB free of 341GB Data D: 340 free of 342GB Data E: 363free of 698GB AMD Radeon HD 5800 series Magix MEP 2019: 17.0.3.178 (UDP3) I have
• Music Maker

  3 answers, most recent on 1/20/2021

  [Solved] Purchasing Premium on sale not working (sale ends in 2 days)
  I am trying to buy the Premium Music Maker to take advantage of the sale and additional free content but it will not take my credit card info. I am entering everything correctly and I have plenty of room for the purchase but it keeps giving me an
• Movie Studio

  12 answers, most recent on 2/7/2021

  [Solved] DVD Playback aborted
  Acer M7810 Intel(R) Core ™ i5 cpu 650 @3.20GHz   Windows 10 V 19041.746 64bit 8GB Ram (No conflicts on system)   C: 52GB free of 341GB Data D: 340 free of 342GB Data E: 363free of 698GB   AMD Radeon HD 5800 series   Magix MEP 2019: 17.0.3.178
• Music Maker

  3 answers, most recent on 1/10/2021

  [Solved] music maker 2019 premium edition error-14
  I have tried to patch music maker 2019 premium with a new patch 29.0.5.29 but it will not activate the new version. I am using my upgrade print out of the serial number but it will not activate. Any help would be appreciated. Bob Rob
• SOUND FORGE

  7 answers, most recent on 1/7/2023

  [Solved] SF Pro 14 error code - device not available...partial solution found
  January 6, 2021 Hi Rick...you've helped me before...I hope you can now. (W10-SF Pro14) Today all of a sudden my options / settings don't seem to work. I get the error code" the device is not available". I use an MTrack Quad for my "line in" and MS
• Video Pro X

  14 answers, most recent on 1/6/2021

  RE: [Solved] Installation Error
  I've never even delved into any products from MAGIX ever, this is the first time. How can I find upgrade offers when the product hasn't even been installed? Is there somewhere I can find a proper installation version since it says the installation
• Audio Cleaning Lab

  15 answers, most recent on 1/14/2021

  [Solved] Unable to make recording from cassette to computer hard drive
  Hi all I am not able to record from my cassette player to my hard drive which worked fine a few months ago. I´ve connected the cassette player via line out and the Magix box to the line input and also connected the USB cable to the computer. When
• Xara Designer Pro

  4 answers, most recent on 1/11/2021

  [Solved] Software Activation - "An online connection could not be established"
  I have been trying to activate my software for ages now and have read and applied suggested solutions like Background Intelligence Transfer, Internet explorer settings including Firewall settings and none of them have worked. More so frustrating is
• Audio Cleaning Lab

  2 answers, most recent on 12/28/2020

  [Solved] Track list not matching the Titles on wave form
  I'm using ACL 17. I just finished a project of 80 minutes. When I went to the beginning to start editing, there was the left half of an envelope there and a long lead in to the first song. I tried putting a marker just before the first song and
• Music Maker

  2 answers, most recent on 1/10/2021

  [Solved] How to download the "Feel Good" Soundpool
  Hello, I really need help. I accidentally deleted the default soundpool "Feel Good" in the free version of Music Maker 64-bit Version 29.0.4.25 . Is there a way to get it back? I can't find it in the store nor in my device, please help me!! Its
• Movie Studio

  2 answers, most recent on 12/10/2020

  [Solved] Multiple Issues with 2021 version
  Hello, I installed MEP 2021 and have a couple of issues. 1. On every program start the Install manager pops up. All selections are grayed as everything has been installed 2. When video mp4 clips are imported, they go out of audio sync when you move
• SOUND FORGE

  13 answers, most recent on 12/29/2020

  [Solved] Time Stretch function in Process tab in SF A/S 10 no longer opening
  The Time Stretch function in Process tab in SF A/S 10 no longer opening on my PC on which I am running W8 which has been the case since I installed SF10. Can somebody please tell me how to get it back. BTW all the other functions under the Process
• Movie Studio

  3 answers, most recent on 12/8/2020

  [Solved] Movie Edit Pro 15 , can't activate
  Hello, I recently had to upgrade to Win 10, 64 bit . Movie Edit Pro 15 Plus was fully operational at that time . Now I can't find it on my computer. I have the original installation disk but so far I am not able to activate. It should be obvious
• SOUND FORGE

  2 answers, most recent on 12/7/2020

  [Solved] Activation of Sound Forge Audio Studio 12
  Hello, I recently purchased the Music Maker Premium 2021 Edtion. In the description of the product, it says "LIMITED-TIME OFFER! SOUND FORGE Audio Studio 12" which I have trouble interpreting. Does this mean the product comes for free with my
• Music Maker

  11 answers, most recent on 1/28/2025

  [Solved] [Resolved] Getting error 1603 during installation
  Hi all, looking for a solution for this Error 1603 issue I encountered during the Music Maker (64bit) installation process. I manage to download the Music Maker installer via the manager and it automatically starts the installation once download was
• Audio Cleaning Lab

  10 answers, most recent on 12/4/2020

  RE: [Solved] Cannot activate audio lab software online
  Hi, The Audio lab software has activated 😀 Thanks SP for the email. I was just about to use it when I thought I'd give it one more try and it activated as usual. I cannot say precisely what has changed, possibly it may lock me out for a period if I
• SOUND FORGE

  3 answers, most recent on 11/27/2020

  [Solved] SF 14 Opening sample rate
  My computer win 10 latest edition and Focusrite Claret interface are set to 48khz. When I open soundforge 14 suite (latest update) it forces the sound interface to 44100. Only when i create a new sound file and set it to 48khz does it then change
• Other products

  11 answers, most recent on 11/25/2020

  [Solved] When trying to record streaming audio I get an error message
  I have Magix Audio & Music Lab 2013 version 19.0.0.10 (DC2).  When trying to record streaming audio I get the error message "The wave shape device ‘line in (Realtek High Definition Audio)’ cannot be opened for recording!  Reason:  Undefined
• ACID

  21 answers, most recent on 10/21/2022

  RE: [Solved] "Acid Pro 10.0 has stopped working"
  When I first launch Acid Pro 10, I typically receive an error screen. It contains the following information: Extra Information   File:                C:\Users\torre\AppData\Local\MAGIX\ACID Pro\10.0\dx_grovel_x64.log   File: