• Movie Studio

  24 answers, most recent on 4/30/2020

  RE: New Activation Number for MAGIX Movie Edit Pro Contact Pack Plus 2018
  @Daniel-Weldon Interesting. Did you click on the "5 Free to choose?" Does it limit what is available for purchase? When you select one that is eligible for purchase and it takes you to the payment screen, the price should go to 0. You will not see
• Music Maker

  4 answers, most recent on 4/30/2020

  RE: More Tracks & Formats
  @Michael-Smith4061 Welcome to the Magix forums. I assume the program you are running is Music Maker Plus. Is that correct? I have seen a number of posts to a range of forums where would-be purchasers of downloadable software have experienced
• Movie Studio

  14 answers, most recent on 4/22/2020

  RE: Licence Payment to retain Full Features?
  @anthony-magliocco @jonboy834 I think two different questions are being discussed here! @jonboy834 you are asking about the annual payment for the update Service; @anthony-magliocco you are asking about a specific piece of add-on software for
• Movie Studio

  14 answers, most recent on 4/22/2020

  RE: Licence Payment to retain Full Features?
  Install Extra Content - got hitfilm and some other New Blue, just checked the email no mention of Titler Pro. I purchased the update in May 2019. I am due for new update payment, let's see what is included. Question to you. Do you purchase the
• Movie Studio

  14 answers, most recent on 4/22/2020

  Licence Payment to retain Full Features?
  I purchased Magix Movie Edit Pro Plus 2020 on line and installed April 1, 2020. Already (April 19) I am receiving messages from Magix indicating that I must "pay additional fees "to retain Full Features"? This is very troubling - and looks like a
• Audio Cleaning Lab

  2 answers, most recent on 4/19/2020

  RE: Payment process doesn't work
  @Wayne-Reimer Welcome to the Magix forums. Sorry you are having problems with the payment system. Contact is always via web support pages. Try this one to contact Magix Sales. HTH JeffForum Moderator
• Audio Cleaning Lab

  2 answers, most recent on 4/19/2020

  Payment process doesn't work
  Is there a way to contact the company to let them know that the payment process isn't working when trying to buy the Audio Cleaning Lab upgrade?
• Music Maker

  9 answers, most recent on 4/28/2023

  RE: Purchasing Payment Error
  I can't seem to find any live person to talk to about this payment processing error. I like the software but the admin is a disgrace. At least have some techs available that you can call please  
• Music Maker

  No answers, created on 4/17/2020

  payment error message
  So anytime I go to purchase ANYTHING off this I continually get the payment error message and I'm having no luck getting any kind of technical support from the people who make this program. I love using it but I'm more than a little frustrated at
• Music Maker

  5 answers, most recent on 4/11/2020

  Subscription expired, but why cant I use the soundpools paid for??
  I dont really get it sorry. I had a free version of music maker from the website liked it and purchased a bunch of soundpools. But now that I have to keep up some kind of subscription payment when that payment doesnt go through on time Im not even
• Samplitude

  2 answers, most recent on 3/31/2020

  RE: Upgrade service query
  Received response from Magix. Upgrade from Samplitude 365 to 'any' other upgrade is possible i.e. even taking advantage of a discounted yearly Samp 365 while in the middle of the 3 month payment sub for the same. You'd lose credit for anything paid
• Off topic

  One answer, on 3/19/2020

  RE: [Closed] PURCHASING cant even talk to a sales person on the phone
  Ya, I am super unimpressed right now too. I have paid for the Xara Pro 365 and now, they have come up with an update that they appear to want me to pay for again - WTH? The idea of 365 was that updates were covered with your subscription but it
• ACID

  17 answers, most recent on 3/17/2020

  RE: Bought Producer Planet Independence and got no Serial Number
  Hello Some time ago I bought instrumental version in Non-commercial. Now I would like to buy Commercial (Royalty Free) to use without any limits. The old 'Catooh' website no longer exists. And the producerplanet.com page doesn't have the file I
• Music Maker

  9 answers, most recent on 3/12/2020

  RE: Trouble After Re-installing & Upgrading to MM 2020 Premium (update)
  @glenn.rossi Hi Glenn, I just noticed that you initially posted under the German part, as the program must have detected that you are in Germany, that is why your post did not show up for you. If you add German to your languages, you'll see your
• ACID

  2 answers, most recent on 2/27/2020

  RE: UPDATE FAIL
  I've tried twice today to update to ACID 10 (I have ACID 9) and the process "hangs" at the payment button. HELP!!!! As much as we'd (I'd) like to help this is an issue for Magix support, I don't think folks on the forum are in a position to help you
• ACID

  2 answers, most recent on 2/27/2020

  UPDATE FAIL
  I've tried twice today to update to ACID 10 (I have ACID 9) and the process "hangs" at the payment button. HELP!!!!
• Movie Studio

  One answer, on 2/19/2020

  RE: [Closed] Payment metod
  @Zdzislaw-Huber Hi You need to contact Magix Sales about payment issues using the Support link at the top of every forum page. Vegas products have their own forum see this topic. This topic will be closed. John EBForum Moderator
• Movie Studio

  One answer, on 2/19/2020

  [Closed] Payment metod
  Hi, I have a question concerning my payment for Vega Pro 17 program. Why my payment with Mastercard or Visa is being rejected. Sincerely Zdzislaw Huber
• Movie Studio

  10 answers, most recent on 2/14/2020

  [Closed] Vegas Movies studio suit 16
  I did try more then 3 time typing all my bank card infos to the payment step, but the site always said, please try again...
• Other products

  2 answers, most recent on 2/7/2020

  [Closed] Return Product
  The provided serial number is not activating my software. Please activate my software or return my payment. I need to start work with an active registered program. Thank you, Forrest Baxter
• Off topic

  One answer, on 2/4/2020

  [Closed] PAYMENT of bill
  The payment for this account was paid by my bank on 13th January 2000. So now you inform me it is stopped.
• Music Maker

  17 answers, most recent on 1/17/2020

  RE: Payment options
  @Markus-Headroom Hi What are you trying to purchase using PayPal? If an in store item then did you not see this post above. John EB Forum moderator  
• Movie Studio

  4 answers, most recent on 1/17/2020

  RE: Lags after upgrade from 2016 Plus to 2020 Plus
  Thanking you for your time and excuse the delay, I had some issues and couldn't check the messages. I solved this. Apparently, it was something inside the program settings. Now there's a huge difference and work smoothly, even without using proxy
• Music Maker

  10 answers, most recent on 1/15/2020

  "You already own all content from this serial number" - ok, and??
  I'm trying to move my Music Maker 2020 installation from my old PC to my new one. I've uninstalled it on the old PC already. When I enter my serial number into the program on my new PC, it tells me "You already own all content from this serial