• Other products

  2 answers, most recent on 9/1/2022

  Unable to uninstall Movie Edit Pro 17 Plus
  I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
• Movie Studio

  4 answers, most recent on 11/1/2022

  Error code -14
  After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Movie Studio

  5 answers, most recent on 6/2/2024

  Legacy Movie Edit Pro installer crashes in Download screen
  I own the legacy Movie Edit Pro, has worked fine for years.  Recently it stopped working; when starting the application it would display an error that the application folder is corrupt and needs to be repaired.  I uninstalled it, logged into the
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  Last Friday, using SF Pro 14 and a handful of third-party plugins, I was able to complete a client game audio project with no problems. Then, on Sunday, the program wouldn't launch at all. In fact all my Magix programs wouldn't launch: Sound Forge
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• Music Maker

  One answer, on 10/4/2022

  RE: get_user_documents_path0 cannot get the documents>pair
  @atzetm I think the RAM error message appears even if you have enough RAM. It is just the standard error message if a VST cannot be loaded. I think it was useful back when Music Maker was still a 32 bit application because back then it couldn't use
• Movie Studio

  5 answers, most recent on 6/7/2023

  RE: Problem with burning to DVD
  @Daryl-Reading Hi . . . . What is being said does make any sense no matter how you look at it . . . . Agreed it does not make sense. . . . . How can you burn a DVD with out the total entire program running or being started, because burning is an
• ACID

  9 answers, most recent on 10/4/2022

  RE: Acid Pro 8.0 Application Initialization: Error code: -1
  @Alan-Pitt Hi Error code -1  usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
• ACID

  5 answers, most recent on 8/6/2022

  [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  I am using most recent version Acid pro 10, I put together a mix or project yester day, all meters seemed fine nothing in the red on individual tracks nor the master audio meter. Distortion happens if I try to adjust all audio levels even if not
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Welcome to the Magix user to user forums. Video Sound Cleaning Lab is now rather an old program (It has been somewhat superseded by "Sound Forge Audio Cleaning Lab", currently at version 4) but it should still be able to run on your
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address:
• Music Maker

  3 answers, most recent on 6/18/2023

  RE: Soundpools
  @Danny-Gilbert Hi From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put
• Music Maker

  6 answers, most recent on 11/18/2021

  [Solved] cant install please help
  when i try to install the software half way through its installment an error message appears saying ' cycle redundancy error' and then forces me to stop the installment please help. i also had it installed on my cp before and didn't use it for a
• Movie Studio

  5 answers, most recent on 2/8/2023

  RE: Cant download application via downloader
  @Paul-Schwarz9939 Hi The image you posted is showing that the Download Manager has downloaded the program installer, see image below, the green progress bar does not complete until the program is fully installed. The next step which should be
• Other products

  One answer, on 2/19/2023

  [Closed] "Serial number already registerred"
  I purchased Sony Vegas Pro 20 recently and registered it on my laptop, but I just had my desktop upgraded and while I should still have one registration left to activate on a new device, when I try to register on the desktop I get the error "This
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
• Other products

  6 answers, most recent on 9/24/2023

  RE: Analogue Modelling Suite Plus Setup - Error applying transforms
  @James-Tuksal Hi . . . . Error applying transforms. Verify that the specified transform paths are valid (1624) . . . This usually means there is a mismatch of files or missing files for the Windows installer in the Windows installation. See this
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
• Music Maker

  4 answers, most recent on 10/6/2022

  [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• Other products

  One answer, on 3/4/2023

  RE: FaceId
  Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -