• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter I don't know enough to help you, but you can help others help you by providing more info:- what version of MusicMaker (eg: 32.0.2.11)?- pitch and timeshift what?- what "drums"?- other problems?- does this happen with a particular
• Music Maker

  3 answers, most recent on 10/4/2022

  Error message: "ShopManager Cache Db error: DriverNotAvailable"
  I've just updated my version of Music Maker Premium recently, which I've had since the 2021 version, and now I receive this message upon opening that says "ShopManager Cache Db error: DriverNotAvailable." The program will run, now as the free
• ACID

  One answer, on 12/8/2022

  "Error applying transforms" stops installation
  I was able to use the serial number to activate a trial copy of Acid Pro and Sound Forge. But several of the supplemental downloads (Essential Suite, Analog Modeling, Vari verb) won't install, an "Error applying transforms" message appears.Should I
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Music Maker

  One answer, on 1/2/2023

  Ned Help
  The loops sound horribly bad, chop and hold, after a while the program shuts down with an error report. have reinstalled several times and upgraded etc. The computer I use is a gaming computer Acer Nitro 5 with 16gb ram and I5 Core so what to
• Movie Studio

  2 answers, most recent on 11/15/2022

  Movie Studio 18 Platinum error
  This is the error that I am receiving when I try to open the program. Does not allow me to continue. Anyone have an answer? Thanks Ron T.
• ACID

  13 answers, most recent on 9/15/2023

  RE: Acid Music Studio 11 download not installing
  Hi, random Greg input/share....related! So I've been away from Magix products for awhile (longer story), but decided to revisit my AMS11 yesterday...these random things are common in my days :) I downloaded my AMS11 and it installed mostly ok at
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
• Samplitude

  8 answers, most recent on 1/10/2023

  Samplitude crashing with error code at random
  Over the last few days Samplitude has been crashing seemingly at random, whether it be while editing preferences, playing through a session, sometimes early in audio playback, sometimes only after playing through several times. At first I thought
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Movie Studio

  4 answers, most recent on 4/29/2023

  RE: Help Please Movie Studio 2023 Suit Crash on Startup
  Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @Peter-Gentile7058 Please check if your system blocks the RegIndBundle.exe and RegINDLib.exe files in C:\Program Files\Common Files\MAGIX Services\Independence Libraries\ and C:\Program Files (x86)\Common Files\MAGIX Services\Independence
• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  just got the resent update to Forge Pro 16 Suite now iZotope plugins require me to send error reports and Modern EQ VST 2 also VST 3 crashes the now useless program any better alternatives to this software that work with all the plugins I have?
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Other products

  3 answers, most recent on 12/5/2022

  RE: I want to stop the popups
  After purchasing Acid 11 and installing on a brand new computer, I would get notifier errors every time that I started the computer. I just went to control panel, looked at the start programs, and turned the notifier off from starting up.
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley Hi, I'm doing pretty much the same thing but I also have 8mm, Super8 with sound film, VHS, and other video files to go along with digitized photos and cassettes. You are undertaking an enormous project so I suggest that you get the
• Other products

  4 answers, most recent on 1/13/2022

  RE: [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  @TrevorWM Trevor, there's quite a few hits on that error message ("OpenCL.dll") using the forum search. Here's one that may apply to your setup: https://www.magix.info/us/forum/error-in-module-opencl-dll--1286047/?page=2#ca1721530 And yes, Magix
• Music Maker

  3 answers, most recent on 3/15/2022

  RE: [Solved] Loading Soundpools
  @Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  Last Friday, using SF Pro 14 and a handful of third-party plugins, I was able to complete a client game audio project with no problems. Then, on Sunday, the program wouldn't launch at all. In fact all my Magix programs wouldn't launch: Sound Forge
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address: