• Music Maker

  2 answers, most recent on 2/23/2022

  [Solved] Scrteen resolution issue
  I get the attached error message every time i open music makers (just purchased it - latest version - Premium) and I ignore the message as cancel just closes the program. I have changed my screen resolution to the highest possible and also reduced
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley Hi, I'm doing pretty much the same thing but I also have 8mm, Super8 with sound film, VHS, and other video files to go along with digitized photos and cassettes. You are undertaking an enormous project so I suggest that you get the
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter I don't know enough to help you, but you can help others help you by providing more info:- what version of MusicMaker (eg: 32.0.2.11)?- pitch and timeshift what?- what "drums"?- other problems?- does this happen with a particular
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Movie Studio

  4 answers, most recent on 6/10/2023

  RE: [Closed] My activation code does not work.
  @Greg-Oberle Hi and welcome to the user to user forums. I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess. Which codec? If it is for HEVC then the Magix codec is for encoding
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
• Web Designer

  6 answers, most recent on 3/26/2022

  [Solved] Error "Renew the Update Service"
  I have made "Update Service" some days ago. Software is working properly, but when I start Xara Web Designer Premium, I allways get a message "Renew the Update Service". I have clicked on "Ok", the program (Service Update) ended. Xara is working.
• Movie Studio

  8 answers, most recent on 12/23/2022

  RE: Magix Video Deluxe 2013 Plus vs Windows 11
  @Pawe-Faracik Hi The error message suggests: You are trying to run the Setup program ie the program is not yet installed  The account you are using on the PC does not have the necessary privileges to run the program. Right click the shortcut you
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• ACID

  13 answers, most recent on 9/15/2023

  RE: Acid Music Studio 11 download not installing
  Hi, random Greg input/share....related! So I've been away from Magix products for awhile (longer story), but decided to revisit my AMS11 yesterday...these random things are common in my days :) I downloaded my AMS11 and it installed mostly ok at
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Music Maker

  45 answers, most recent on 5/18/2023

  Music Maker update 31.0.4.50
  Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
• MAGIX

  No answers, created on 3/15/2023

  [Closed] Patch for Music Maker | version 31.0.4.50
  Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
• Music Maker

  10 answers, most recent on 1/10/2023

  ERROR INSTRUMENT
  I got an error that prevents me from playing and composing music. All the contents of the instrument cluster stopped working for me. They do not work in such a way that the volume automatically drops to the minimum by itself. It's like the program
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Movie Studio

  4 answers, most recent on 4/29/2023

  RE: Help Please Movie Studio 2023 Suit Crash on Startup
  Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address:
• SOUND FORGE

  2 answers, most recent on 4/25/2022

  [Solved] PROBLEMS WITH AUDIO STUDIO 15
  ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any