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Photostory
17 answers, most recent on 12/9/2022
RE: how to reload deluxe2023 on new laptop
@RONALD-STEVENS PLEASE DON'T POST ALL IN CAPITALS! IT'S CONSIDERED THE FORUM EQUIVALENT OF SHOUTING!! I think the error message you quote has itself an error! Please give us a screenshot of it, or at least the full wording. "Deleting" any program
Audio Cleaning Lab
16 answers, most recent on 3/13/2025
RE: Family History Cassette Tape Project - Tips to Begin?
@Deborah-Wesley Hi, I'm doing pretty much the same thing but I also have 8mm, Super8 with sound film, VHS, and other video files to go along with digitized photos and cassettes. You are undertaking an enormous project so I suggest that you get the
Movie Studio
6 answers, most recent on 1/2/2023
RE: wajy can't I get technical support from MAGIX??????
I don't see an app mgr. anymore just 2023 suite and travel maps In desperation I uninstalled and reinstalled a few times. last time was with revo uninstaller. Still got the same error each fresh install since beginning. the program never opened, it
Music Maker
10 answers, most recent on 9/12/2023
RE: crashes
@Shaggy-Carter I don't know enough to help you, but you can help others help you by providing more info:- what version of MusicMaker (eg: 32.0.2.11)?- pitch and timeshift what?- what "drums"?- other problems?- does this happen with a particular
Movie Studio
21 answers, most recent on 6/1/2023
RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
@AAProds Hi Al The ColorMill plugin behaves oddly in MMS 2023 - it is not detected in the folder location where it is, a manual search finds and inserts the effect into the video/image object and works, however it occassionally crashes the program
Movie Studio
69 answers, most recent on 4/9/2024
RE: VHS captures, video "washed-out"
@Can-Dive would you elaborate on your comment regarding MMS2024 not handling AVIs properly Welcome aboard, Candive. Analogue AVIs don't have display aspect ratio information stored in them, so programs don't know how to display them. PAL analogue
Movie Studio
2 answers, most recent on 12/5/2023
RE: MP4 codec not showing video after importing
@ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
Movie Studio
4 answers, most recent on 6/10/2023
RE: [Closed] My activation code does not work.
@Greg-Oberle Hi and welcome to the user to user forums. I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess. Which codec? If it is for HEVC then the Magix codec is for encoding
Video Pro X
148 answers, most recent on 4/18/2023
RE: General discussion on add-ons
Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
Movie Studio
One answer, on 10/31/2023
RE: Error que me cierra el programa
@Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
ACID
13 answers, most recent on 9/15/2023
RE: Acid Music Studio 11 download not installing
Hi, random Greg input/share....related! So I've been away from Magix products for awhile (longer story), but decided to revisit my AMS11 yesterday...these random things are common in my days :) I downloaded my AMS11 and it installed mostly ok at
Movie Studio
8 answers, most recent on 12/23/2022
RE: Magix Video Deluxe 2013 Plus vs Windows 11
@Pawe-Faracik Hi The error message suggests: You are trying to run the Setup program ie the program is not yet installed The account you are using on the PC does not have the necessary privileges to run the program. Right click the shortcut you
ACID
9 answers, most recent on 10/6/2024
RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -
Music Maker
13 answers, most recent on 1/9/2024
RE: Purchased soundloops not accessible via offline computer
@SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
SOUND FORGE
2 answers, most recent on 4/25/2022
[Solved] PROBLEMS WITH AUDIO STUDIO 15
ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any
Music Maker
45 answers, most recent on 5/18/2023
Music Maker update 31.0.4.50
Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
MAGIX
No answers, created on 3/15/2023
[Closed] Patch for Music Maker | version 31.0.4.50
Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
Music Maker
3 answers, most recent on 3/15/2022
RE: [Solved] Loading Soundpools
@Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
ACID
27 answers, most recent on 11/1/2023
RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
Music Maker
10 answers, most recent on 1/10/2023
ERROR INSTRUMENT
I got an error that prevents me from playing and composing music. All the contents of the instrument cluster stopped working for me. They do not work in such a way that the volume automatically drops to the minimum by itself. It's like the program
Movie Studio
5 answers, most recent on 9/27/2023
RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
@mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
Music Maker
12 answers, most recent on 6/9/2023
RE: Music Maker update 31.0.4.35
ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
ACID
8 answers, most recent on 9/24/2024
RE: What is shopprocessgui.exe
When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it
Movie Studio
13 answers, most recent on 9/21/2023
RE: Trying to make video with songs and Still images
@Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
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