• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  Hi @Angela-Prosser, you do not need access to your old email account, just the email address (as the user name) and the password of course. Once you log in, the email address can be changed if you so desire. If you still cannot download the SFP-11
• Music Maker

  2 answers, most recent on 7/13/2023

  [Solved] magix music maker 2014
  I am having issues with both finding the serial number for the hybrid keys & izotope serial number one as well. where do i find it since i bought this version of the music maker directly from magix as a download only?
• Movie Studio

  2 answers, most recent on 6/20/2024

  RE: movie studio 2025 suite
  @spuddy13 Hi I don't use the HUB but does this help as to where it gets downloaded to https://www.magix.info/us/forum/magix-hub-contnet-download--1338522/
• Music Maker

  One answer, on 8/13/2024

  RE: can't download any free assets. (I have the "PREMIUM" version)
  @LMichael-Bouyer Are you logged in with your customer account? What free assets are missing? Free Soundpools need to be downloaded from the in-app-store or internal download tab. Features should install themselves automatically.
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, ouch! Is it possible to invade a PC and  precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it
• Music Maker

  One answer, on 7/22/2024

  cant downoad soundpools and loops
  i cant download my loops and soundpools, says i purchased them.. yeah i know.. it WILL NOT let me download any of my purchased items
• Movie Studio

  2 answers, most recent on 2/14/2025

  RE: proDAD ReSpeedr V2 download?
  Thanks for that. Unfortunately that was my first thought. No dice there. Still no email back to my support ticket either. I was hoping it was a quick “its in the download” thing.
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  RE: Sound Forge 17 doesn't install after downloading
  @Daniel-dribeirosg Assuming your screenshot was taken after a pause of some minutes it seems that, as @SP. wrote, something on your computer, most likely your firewall and/or antivirus, is blocking the connection to or from the Magix download
• SOUND FORGE

  One answer, on 8/7/2023

  [Solved] Need to get serial number
  My computer crashed and I was forced to reload SF 15. Cannot find serial number, trying to find a way to to contact these cats to get a new one. Anybody know to how to communicate with Magix? I successfully downloaded it from my purcahses list but
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
• Off topic

  One answer, on 5/27/2023

  RE: [Solved] Vegas Pro 20
  @Barry-Reitman5894 The problem is very likely that you registered Vegas 20 to a different customer account and a e-mail address (maybe a typo or you forgot the original account?) You can still download the installer from here by entering your serial
• Music Maker

  3 answers, most recent on 12/4/2023

  [Solved] Problem with activation code after buying upgrade with another email.
  Well most of it is already said. I bought the MUSIC MAKER 2024 Ultimate, but did it with the email of a friend of mine because i didnt have access to mine at the time. A couple of days later he forwarded the email sent by the company and i
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  RE: Sound Forge 17.02 not starting correctly
  Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin I did consider that MPEG4 download that needs to be installed when first using MMS but rejected it because I didn't think it affected other export options, just the MPEG4 one .. 🤷‍♂️
• Video Pro X

  No answers, created on 5/27/2025

  Neat Video new release, version 6.0.6, now available
  Just a heads-up to the users of NV6 with VPX and/or MMS that a new update, version 6.0.6, was released yesterday and can be downloaded from your user account. JeffForum Moderator
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  I haven't ever tested MP3s in MEP before (as never had the need).MP4s always worked though.I haven't downloaded any updates / Nor made any changes to any settings. 
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  @Paul-Fegan Another idea, you could try to check Windows system files for corruptions and repair them. For this, open the command prompt as administrator and type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. This downloads
• ACID

  8 answers, most recent on 12/4/2023

  [Solved] Update to ACID Music Studio 11
  The product tells me that there's an update, but the first thing it tries to install is the Microsoft Visual C++ 2013 x64 redistributable, which fails. This is already installed, but the installer is trying to install it anyway. I can't get past
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  Replaced my computer and so downloaded MovieStudio2023 for a reinstall. I see a number of current product names but cannot find the upgrade pathway to a newer version of the video editor that is a newer version of what I have. Names are all
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  RE: install Problem
  @Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  [Closed] Where can I download XARA designer pro app
  My xara pro isn't updating the icon is still on version 19 and it keeps telling me to upgrade please help what do I need to do
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• Audio Cleaning Lab

  5 answers, most recent on 9/24/2024

  RE: MAGIX AUDIO & MUSIC LAB PREMIUM 2014 / change language
  @APOSTOLOS-ANNIS Hi, I don't understand why you can't just download the installation program - not the drivers (I don't know what you mean by drivers) - from your account with Magix.com. Please explain. When you go to Magix.com, are you on the