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  • Music Maker
    2 answers, most recent on 4/17/2020
    RE: music maker won't open
    @JAMES-NEAL Welcome to the Magix forums. Your computer hardware, specifically your CPU, is quite "old" and I am honestly not certain whether it is really capable of running this software, sorry. The "open GL" driver problem is discussed in this
  • Music Maker
    2 answers, most recent on 4/17/2020
    music maker won't open
    installed program(on-line download) Music Maker Premium. Program keeps freezing when it gets to program lay-out. I'm using windows 10 pro, pentium (R) Dual core cpu E5200 @2.50ghz, 8gb ram,64 bit operating system. Got a message error "opengl"
  • Movie Studio
    6 answers, most recent on 4/7/2020
    RE: Error code igdrcl64.dll
    @Izzy.Young Hi . . . . current Intel driver is version 26.20.100.7262 . . . . On the Intel website it says the latest version is 15.40.45.5126 . . . . That along with the error you are getting would suggest that there has been a problem with the
  • Movie Studio
    6 answers, most recent on 4/7/2020
    Error code igdrcl64.dll
    About a week ago I started up MEP for the first time in a little while and the error code 'igdrcl64.dll' came up during startup. I have since followed all of the instructions to delete and reinstall my graphics driver and it was working perfectly
  • Music Maker
    3 answers, most recent on 4/5/2020
    Music Maker Audio Issues
    I only just got Music Maker, so I'm not sure how things work, but I'm having issues with audio either being completely silent or deafeningly loud. I put a bass loop on the track and hit play: if I'm using the DirectSound driver I get the error '
  • Movie Studio
    24 answers, most recent on 4/14/2020
    RE: Movie Edit Pro 2016 intant crash on startup
    @Anthony-Andrianos Welcome to the Magix forums. The error message suggests a problem with the software and/or drivers for your AMD GPU. I would suggest you go on to the AMD Driver site and check for driver updates; the installer includes an option
  • Other products
    One answer, on 3/14/2020
    [Closed] vegas movie 16 wont initialize ....DLL problem with error 1114....
    updated drivers...still get error 1114 on initialization....anyone have a solution...or know how to get hold of support?
  • Movie Studio
    5 answers, most recent on 3/9/2020
    RE: MEP update 19.0.2.58
    @johnebaker Greetings John, In your reply to me you wrote "The issue has not been caused by the update - the same occurs in the previous version and is an operational error" which I found at the the time a little annoying as the way I used NB
  • SOUND FORGE
    No answers, created on 3/8/2020
    Does the Sony ps-lx300usb turntable work with audio studio 12?
    I have windows 10 and keep getting the message "Can't open wave form input device--stereo mix real high define 3 and 4 undefined external error." Also I get "Change driver bit resolution to 16 bit or switch driver system to wpm in systems options. "
  • Web Designer
    No answers, created on 3/8/2020
    How Do I solve my computer err to installing website builder
    Hello Guys! I am getting an error during the installation with one one the software product offered by Magix (Xara Web Designer) and CoffeeCup ( Site Designer software. Unfortunately, was getting an error duriig the time of installation and I have
  • Music Maker
    One answer, on 3/5/2020
    RE: MMM Premium
    @george-hinzo Welcome to the Magix forums. First, please read this post and give us ALL the information requested there. At the moment we know nothing about your computer, nor even the exact version of MM Premium you are running. Make sure to
  • Movie Studio
    20 answers, most recent on 3/7/2020
    RE: Error in module "nvcompiler.dll" (Load address: 0x00007FFD574B0000)
    @XICH Hi . . . . Error in module "nvcompiler.dll" . . . . Do you have a NVidia graphics card installed in your PC? The error message indicates there is an issue with Movie Edit Pro and a NVidia driver. Please read this topic and come back with
  • Movie Studio
    20 answers, most recent on 3/7/2020
    RE: Error in module "nvcompiler.dll" (Load address: 0x00007FFD574B0000)
    @XICH Hi . . . . Error in module "nvcompiler.dll" . . . . Do you have a NVidia graphics card installed in your PC? The error message indicates there is an issue with Movie Edit Pro and a NVidia driver. Please read this topic and come back with your
  • SOUND FORGE
    2 answers, most recent on 3/3/2020
    RE: Sound Forge Audio Studio 12.6 will not playback after Windows 10 updat
    Hi rraud, thank you for your questions. Answers (and solution!) in italics. So... SF opens normally but will not play an audio file? - Yes. Not only that, but I can do thinks like cut and paste. Does the cursor, time and meters indicate any playback
  • ACID
    18 answers, most recent on 3/8/2020
    RE: Changes to AP10
    Thanks shkr, my AP 10 is (seems to be) stable as well, though it did crash today.. (editing an audio file in SF13 from AP10). So I suppose, in the end, other than the added plugins (which are useless to me,yes, I understand others may find them
  • Other products
    2 answers, most recent on 4/2/2020
    Freedrum Dongle not recognized
    Hello there, after installing sensorware, I plug in the usb dongle, which pops up under 'Other devices' in Windows 10. After a few seconds, it reads 'Driver error'.When I turn on the sensors, they do not show up in the devices list. Nor when
  • Other products
    One answer, on 1/29/2020
    Open GL ES Error - can't find the Intel graphics
    I just purchased and downloaded the program. But when I try to open it, I get the error message stated above. I googled this issue and found that perhaps I needed to update my Intel driver. The existing one is new (the laptop is new!) dated Sept
  • Samplitude
    One answer, on 1/28/2020
    Recording setup using Dante and Antelope Goliath
    DearTech support,I am having difficulty with Samplitude Pro X3.Firstly, a little background:I use two installations of Pro X3. One is my personal version. The other is a “House of Worship” installation.These are two completely separate licenses
  • Movie Studio
    6 answers, most recent on 2/4/2020
    Importing video from Icecream get no vocals
    When I use a a screen recorder such as IceCream Magix brings in the video but not the Audio. I get an error message which says, "Make sure the driver is not full or write protected. If you do not have authorization to write or read from this path,
  • Movie Studio
    2 answers, most recent on 1/16/2020
    [Closed] Does Movie Edit Pro 17 have a Problem with igdrclneo64.dll errors?
    I am a regular and satisfied user of Movie Pro 16 (in fact I've used the Vegas series for years and years), but decided it might be nice to upgrade. I purchased Pro 17 last week, installed it on my desktop and upon opening the program I received the
  • Movie Studio
    14 answers, most recent on 1/16/2020
    RE: [Closed] Error igdrcl64.dll
    Note: I did install the one update for Movie edit pro but get the same error on startup I reinstalled it after updating everything but still the exact same error on startup. I havn't used the software yet. I did use the manufactuers driver update
  • Movie Studio
    14 answers, most recent on 1/16/2020
    RE: [Closed] Error igdrcl64.dll
    I am having the same issue here is my error ----------------------------------------------------------------------MAGIX Movie Edit Pro Plus  14.01.2020  20:32----------------------------------------------------------------------CrashDump
  • Movie Studio
    38 answers, most recent on 3/29/2020
    RE: compatability with windows 10
    @Andrew-Thompson . . . . I can't seem to open that on my iPad . . . . You won't it is a link to a download, the iPad would not know what to do with it as it is a Windows installer file. . . . . recommended fix is to download a Legacy driver from
  • Movie Studio
    38 answers, most recent on 3/29/2020
    RE: compatability with windows 10
    K, so a bit of online research has revealed the following: there is an issue with Firewire port compatability with windows 10. Apparently this mainly affects Dell computors....guess what I have? The information also suggests that installing a
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