• Movie Studio

  4 answers, most recent on 1/14/2026

  RE: magix video delux 2014
  @mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Music Maker

  12 answers, most recent on 8/18/2023

  [Solved] There are no samples.
  Hello. I use Magix Music Maker (64bit) for a long time. But today, app log me out and after logon i saw that all of sample packs that i`ve bought are disapears. I can see only basic packs. Some of packs that i`ve bought was with license for
• ACID

  6 answers, most recent on 6/10/2025

  error saying my activation code is incorrect never switched it
  out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth
• SOUND FORGE

  4 answers, most recent on 2/17/2025

  RE: Upgrade Question
  You have the perpetual license of SF-16 which can be activated of both your PCs without upgrading. If you do upgrade to SFAS-17 or SFP-18, it is not necessary to have SF-16 installed.. or uninstalled either if it is already there. Multiple versions
• Other products

  2 answers, most recent on 11/30/2025

  RE: Installation Magix Audio Cleanic 16 deluxe
  @Christian-Alessio If your serial number begins with P3 you can simply disable the previous installations in your customer account at Magix.com. Since Audio Cleaning Lab 16 seems to be very old, it could be that it's serial number begins with P2.
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  We tried GabbyD's solution (https://www.magix.info/us/forum/mpeg-4-codec-problem--1306112/#ca1884305), but it didn't work for us (w/ Movie Studio 2023, and by the way, there's another version of that same key in
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  @Robert-Russ Your firewall/antivirus might still block the connection, even if you think that you disabled it. Another user reported some days ago, that they had to uninstall their antivirus to activate the software because antivirus was still
• SOUND FORGE

  One answer, on 3/29/2025

  RE: Multiple Computers & Izotope Log In Question
  @GoneToMaui You can visit Magix.com and log into your customer account with your e-mail address and password. The you can disable the activation on your previous computer. If you registered iZotope 8 in the past, you can find it in your customer
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and
• SOUND FORGE

  One answer, on 1/9/2024

  have not recieved my activation code
  have not received the activation code
• Other products

  No answers, created on 1/16/2024

  MAGIX Vintage Effects Suite - Activation
  Hello!I recently reinstalled Windows 11 and can't activate the Vintage Effects Suite plugins. There is no activation management in my personal account, like Vegas. Please do something =)
• Movie Studio

  One answer, on 7/23/2025

  [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
  I purchased the program when it was sold by Sony, and now I’m trying to download it again.However, when I try to register the product, I receive a message saying that the serial number has already been used.On the other hand, when I try to generate
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin Please show us a screenshot of the timeline without the export screen overlaying it. One other thought: have you registered and activated your purchase, using the supplied serial key? JeffForum Moderator Hi Jeff, I had registered the
• Music Maker

  5 answers, most recent on 11/20/2025

  RE: MMM Unlimited - Loops Unlimited vs Soundpools
  @Ji-Kobrsk Vítejte na fórech uživatelů Magixu. Pokud jste si zakoupili předplatné Loops Unlimited, neměl by Soundpool, který si stáhnete z obchodu Magix Music Maker, vyžadovat žádnou aktivaci, ale měl by být okamžitě k dispozici k použití. S jakým
• Web Designer

  7 answers, most recent on 10/29/2024

  Activation of 2nd device
  I can not get my new pc to activate the software
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  @Jess_B-2014 This isn't Magix support. This a user forum and we are users like you. Magix support staff isn't active in the forum. I suggest the following: visit Magix.com and log into your customer account. Go to your products, select Acid, open
• Movie Studio

  10 answers, most recent on 7/23/2024

  RE: Extra content
  I have the same question i Ingardena my mocie studio from 2023 to 2025 and i can’t instal extra content what can I do ? I instal 2025 veraion and activated
• Video Easy

  One answer, on 4/17/2024

  Error activating Magix Video Easy it keeping asking for serial number
  Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the
• Audio Cleaning Lab

  3 answers, most recent on 1/15/2025

  RE: reinstallation acl 2016
  @Arie-Besemer  I shall try to register my product Hopefully, it (your original installation) is already registered from when you first bought and activated it! If not, and you have no other Magix products and hence, no user account, you will
• Off topic

  One answer, on 5/27/2024

  [Closed] locked out
  I can not activate my Vegas 21 account and it says I'm locked out on my profile.
• Movie Studio

  6 answers, most recent on 7/29/2024

  proDAD ACTIVITION
  I bought Movie Studio 2025 Suite and after download & installed, I realised under proDAD that is, picture enhanzr RT, CMOS fixr pro, Mercalli pro, Mercalli RT are all lock. I have tried entering the activation code several time to unlock them
• Video Pro X

  2 answers, most recent on 12/4/2024

  [Closed] I just purchased Sony Vegas 22 code does not work
  Hello! I just purchased Sony Vegas 22 from your website and the activation code does not work. It says error code -24 What should i do? Thank you! My order number is  Removed by Moderator Im using Windows 10
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  @Greg-Gardner9450 Yes, please try the installer you can download from your customer account. Old Sony installers no longer work because Sony shut down the activation servers.