• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  Thanks for the select and uninstall suggestion-I will try that. Yes, I have updated the software to it's most current 64 bit 2024 version, the .32 version that was most recently available. And these instruments have worked fine on a project I'm
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky @Reyfox @Gid @johnebaker You also don't get Boris FX BCC Chroma Key Studio with Movie Studio Platinum and there are less AI hub functions and storage allocations between versions. I don't think any third party effects come with
• SOUND FORGE

  5 answers, most recent on 1/5/2026

  RE: 신제품 구매후 등록방법
  @woo-keong-cun Sound Forge 어떤 버전을 구매하셨나요? CD 케이스 안에 시리얼 번호가 적힌 종이가 있을 거예요.     Which version of Sound Forge did you purchase? I think there should be a piece of paper with the serial number inside the CD box.
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Have you tried uninstalling and reinstalling the Nvidia GPU drivers? Have you tried a previous driver version? Use the studio drivers, which are tested more thoroughly, not the game ready drivers.
• Music Maker

  One answer, on 5/15/2026

  RE: No support service anymore
  @Maxime-Dub What do you mean with reactivation? Did you buy a pre-owned version of Music Maker? Then only the previous owner can initiate a license transfer. This can't be done by yourself. If you are the original owner of the software, you can
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• SOUND FORGE

  10 answers, most recent on 1/3/2025

  RE: Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
  @Mike-Fornatale All plugins should be listed here: https://www.magix.com/int/music/sound-forge/sound-forge-pro/version-comparison/#c1729891 Generally, there is not much difference between 15 and 18. I don't think that the Elastique plugin is newer
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @Astraios The exact version number is listed under preferences. If I remember it correctly, the last version is version 3.6 from 2019. Newer versions can import OGG samples and are able to load new instrument libraries like Eduardo Tarilonte's Nada
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc000041dFault offset: 0x000000000099016dFaulting process id:
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc0000005Fault offset: 0x000000000099016dFaulting process id:
• Music Maker

  2 answers, most recent on 3/21/2024

  [Solved] will not except wav files anymore
  I reinstalled this on a new computer. Now the software will not recognize wav files. They are blank and renamed to HDP file. When using mp3 it plays the music but there is a clicking sound in it...both files when played outside of the software works
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 @randy-flemming Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Movie Studio

  26 answers, most recent on 3/18/2025

  RE: MIX option missing in Chroma Key
  @Reyfox Admittedly, I haven't either until I read this post. The new version comes with a colour selector so any colour can be chosen. I suspect this may be considered an improvement over the previous version although I never used it so I'm not one
• Music Maker

  14 answers, most recent on 6/10/2024

  [Solved] Music Maker begins to lag, eventually crashing after opening store.
  I have tried everything I can from google and need help of anyone who has time. I bought 16 more Gb of Ram and I am still having the problem. If I open the store for any reason: To download a loop or VST or anything my program begins to lag
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @emmrecs Hi Jeff, A video can be exported as a series of frames in one shot. Best to set a range first. File, Export Movie, Video as a sequence of frames. @badbob Hi, But why would you want to do this? What exactly do you want to do? If you just
• Movie Studio

  3 answers, most recent on 9/5/2025

  RE: filer
  @Verner-Nielsen Hi Hvilket program, fulde navn og versionsnummer, tak? Which program, full name and version number please? John EBForum Moderator/Forummoderator  
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper As @SP. writes, the standard update cycle for Magix products seems to still be "active". At least, nothing has been said to suggest otherwise. However, in direct answer to your question, the current latest version of VPX is 17, not
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  Indeed, Waves doesn't support SF any longer. They used to, but no longer. That said, they did provide some things to try. But nothing worked. I did send a message to Magix support, but have yet to hear back from a real person. Only an AI bot with a
• SOUND FORGE

  3 answers, most recent on 10/18/2023

  [Solved] plugin is automatically showing last saved preset
  I'm an old Sound Forge 12 user, this was not a behavior in that version... I use a plugin, creating a preset. The next audio file I use the plugin on, it automatically brings up that last saved preset. I would prefer it go back to default every
• Video Pro X

  One answer, on 11/18/2025

  RE: [Closed] Rendering
  @Don-Schmidt Hello Don, it sounds like you're using Vegas. If so, the correct forum is here: https://www.vegascreativesoftware.info/us/vegas-pro-forum/ If not, could you advise what program name and version you are using?
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  @Ayo Have you reinstalled all the .NET runtimes or only the newest version? It could be that the installer needs some older versions, like version 3.5 which also includes 2 and
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86