• Off topic

  4 answers, most recent on 3/25/2020

  RE: Customer service
  @udomporn-b This is a user to user forum, not a contact for Magix Sales or Support so no-one here can directly help you. Are you absolutely certain you have not signed up for some kind of subscription service for a Magix product or an add-on for
• Off topic

  67 answers, most recent on 8/23/2020

  RE: Suggestion and ideas
  @Paulo.Costa Hi . . . . me registering my Credit Card to buy the unlimited Loops of the MMM2020 Promotion, it is discounted at the time on the credit card, or just at the end of the month . . . . For information on the offer contact sales using the
• Movie Studio

  31 answers, most recent on 3/29/2020

  RE: MEP System Requirements
  @Scenestealer@Scenestealer @pmikep @LeCanadien Hi Peter. I think it may be the other way around.The box with the tick in it is not greyed out but may be locked in. Why else would I keep getting readings that it is in use? I have found ways and
• Video Pro X

  7 answers, most recent on 3/21/2020

  RE: Viewing top Video camera track. VPX defaulting to show lower track
  @Craigster By bottom track, I presume that you mean lower down on the screen, thus a higher numbered track. If you have a video on track 1 and another on track 3, you will see the video on track 3, not track 1, If you place cards one on top of
• Movie Studio

  31 answers, most recent on 3/29/2020

  RE: MEP System Requirements
  @Scenestealer Hi Peter. What a wonderful memory you have.😄 I looked and it's blanked out with a tick in it! Maybe it has to do more with the Graphics card than the processor? Either way I can't change it at present. When I get time I may take the
• Movie Studio

  32 answers, most recent on 3/9/2020

  RE: trying to update the 2019 to 2020 but get error code 57
  Hi Ray, Your observations are right on track - I think most everyone using MEP and even VP-X went over to Win 10 - I say this from the reaction I got from Magix Tech Support - certainly they were not looking at Win 7 problems esp if they were minor
• Movie Studio

  20 answers, most recent on 3/7/2020

  RE: Error in module "nvcompiler.dll" (Load address: 0x00007FFD574B0000)
  @XICH Hi Movie Edit Pro (MEP) requires use of the Intel i7-7700 integrated graphics chip - HD Graphics 630 - for Hardware Acceleration (HWA) and Preview rendering. It is most probable MEP is trying to use the GTX 1060 which is not supported. The HD
• Movie Studio

  32 answers, most recent on 3/9/2020

  RE: trying to update the 2019 to 2020 but get error code 57
  Hi, CubeAce You're absolutely correct and I was aware of everything you mentioned - I have 4 workstations on their own Network (off line) and 4 TB of Samsung SSD Raid that they use for Temp Storage and rendering - each station has 2 TB of SSD
• Movie Studio

  30 answers, most recent on 3/10/2020

  RE: I get broken elements appearing in the play back
  Hi, Firstly just to bring you up to date, I have updated my machine to the latest windows v1909, BIOS, graphics cards x2 and chipset drivers, so my machine is fully up to date as of today. I also uninstalled Magix and re-installed it, just in case
• Movie Studio

  30 answers, most recent on 3/10/2020

  RE: I get broken elements appearing in the play back
  Hi John, I've updated the drivers on both my graphics cards. Then taken another short movie and it's still doing the same thing.I have a Panasonic HC WX979 .I have a 10sec clip for you but I will need an email address for Drop Box Please see below
• Video Pro X

  4 answers, most recent on 2/17/2020

  Why these limitations - improvement suggestions
  Video Pro X v17.0.3.68 On Windows 10 machine with AMD CPU and Nvideo Graphic card and 32Gb RAM. Rendering: When rendering to HEVC or MP4 you can only choose 25 or 50 f/s as max. I produce video with 100 f/s, mp4 format and would like to keep as much
• Movie Studio

  30 answers, most recent on 3/10/2020

  I get broken elements appearing in the play back
  Movie Edit Pro 2020 When I do video playback in Magix or after uploading to Youtube I get this broken effect that you see at the bottom of the screen shot. My system is up to date with the latest Ryzen processor, 32GB RAM, 250GB SSD Windows 10 pro.
• Movie Studio

  26 answers, most recent on 2/10/2020

  RE: Will be off line for a while.
  @johnebaker @browj2 @pmikep So for me this is getting interesting again. I looked at your reply and tried the following. First I tried copying a project that had no imported files to my M.2 drive (J). The project loaded very fast but was sluggish to
• Movie Studio

  4 answers, most recent on 2/1/2020

  RE: Movie Edit Pro Premium, not utilizing all pc resources.
  @Jessi-Vi Your PC spec seems fairly decent and would expect an upgrade of MEP to the latest version would speed things up more cheaply than upgrading the processor. Overclocking doesn't do much to speed up exports either in my experience but then
• Music Maker

  11 answers, most recent on 2/7/2020

  RE: Fragmented Demo Files.. Bummer first experiance
  First thank you for your quick response.. My processor is an Intel i5-9400 running at 2.90 Ghz. My "sound card" is a USB Avid Eleven rack. Here is a screen shot of the "audio file."
• Music Maker

  11 answers, most recent on 2/7/2020

  RE: Fragmented Demo Files.. Bummer first experiance
  @Mark-Mignery Hi and welcome to the forum. . . . . all the demo songs were fragmented.. As in spaces imbedded within each clip . . . . Can you post a screen shot of a demo showing this fragmentation This is what Chart Hits looks like on my laptop
• Samplitude

  One answer, on 1/28/2020

  Recording setup using Dante and Antelope Goliath
  DearTech support,I am having difficulty with Samplitude Pro X3.Firstly, a little background:I use two installations of Pro X3. One is my personal version. The other is a “House of Worship” installation.These are two completely separate licenses
• Movie Studio

  6 answers, most recent on 2/4/2020

  RE: Importing video from Icecream get no vocals
  Hi Johnathan and welcome. One thing to check, assuming you are running Win 10 and using the motherboards own sound card is that the mixer has the Stereo Mix input setting enabled. Quite often, the default setting in Win10 is off. It is needed to
• Video Pro X

  20 answers, most recent on 1/24/2020

  RE: Look at the little sister editor
  @johnebaker Thanks for the specs - there is one item that is incomplete and that is the processor, whatever software you are using to get the details it is only reporting and i7 Kaby Lake processor. Oops... sorry. Didn't notice. Seems that Speccy
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Scenestealer Hi Peter. That is how I have MEP set or I don't get the benefit of the Nvidia card at all. Even more curious is what happens during export rendering. Above : Exporting an MP4 file. Above : Exporting with HEVC. This is not
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @browj2 @johnebaker @terrypin First, sorry to update what is in effect an old thread but I wanted to put all the problems I've had with Windows 10 and MEP in the same thread for future reference in case I have to rebuild my C: drive at any time in
• Movie Studio

  70 answers, most recent on 1/19/2020

  RE: [Feedback] How do you like version 19.0.1.18 ?
  Hi Kami . . . . The computer sales person said they'd both be available. Damn . . . . You can easily find out if the Intel GPU is available - in MEP do step 3 I mentioned above - if the UHD 630 is there then it is available - if you only have the
• Movie Studio

  70 answers, most recent on 1/19/2020

  RE: [Feedback] How do you like version 19.0.1.18 ?
  Hi Kami . . . . The computer sales person said they'd both be available. Damn . . . . You can easily find out if the Intel GPU is available - in MEP do step 3 I mentioned above - if the UHD 630 is there then it is available - if you only have the
• Movie Studio

  14 answers, most recent on 1/16/2020

  RE: [Closed] Error igdrcl64.dll
  I am having the same issue here is my error ----------------------------------------------------------------------MAGIX Movie Edit Pro Plus  14.01.2020  20:32----------------------------------------------------------------------CrashDump