• SOUND FORGE

  One answer, on 7/17/2024

  RE: cannot unzip the file
  @Scott-Silverberg Hi Sound Forge Studio 17 is Windows only - see the system requirements here. The program may be able to be used if you install Parallels, create a virtual machine, install Windows and then Sound Forge. There is no guarantee however
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  Hi!I just recently performed a store cleanup in my MMM 2021 (with premium) and after that I can't activate nor login with my Magix account since the application only presents the dialog "RESTEASY003210: Could not find resource for full
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  RE: [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  @Krion64 Hi, Of course it's included. Xara Designer Pro X includes everything and the Magix.com website indicates that the Online Catalog is included for 1 year. John CB
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is
• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  @Natalino-Renzi I think the problem here is that you say your email address is not the same. I assume you mean it has changed since you originally purchased and installed the software. If that is true, go to your Magix account, log in using your old
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein Hi . . . . . I have put in my software number . . . . Does this begin with P3- followed by 6 blocks, separated by hyphens, of 5 numbers? If so you enter this as @Gid commented above If not, and you have a series of letters/numbers
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @AAProds Hi Al. I have all but three of the offered third party effects in the 'ultimate edition' from previous upgrades and the three missing are of little importance to me. You can find the list of plugins here.. (unless they changed them
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator Ah! Thank you. Actually, this also didn't work at first, but that isn't your fault. Your link initially led to a
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  @MovieEditorr Maybe next model of MAGIX Video Saver should include signal booster? This could be accomplished with two USB cables, one for power and one USB 3.0 for data transfer. It's not really a function of low signal. It's just the nature of
• Music Maker

  3 answers, most recent on 12/4/2023

  RE: Problem with activation code after buying upgrade with another email.
  Terminating your Magix.info forum user account won't help you. Your customer accounts at Magix.com. can only be deleted or merged by the Magix customer support at infoservice@magix.net. You need to contact them and ask for assistance.
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Betovalle If you already had some NB packages, whatever came with the Infinite Looks package would either be added or reinstalled / ignored if you already have them. Did you already have Essentials, Filters & Stylizers? (I'm guessing the answer
• Xara Designer Pro

  2 answers, most recent on 5/4/2024

  RE: Update service/Xara vs Magix
  @Louis-Dow Hi Magix no longer sell Xara products and presumably the 'update service', these are now back with Xara. You can update the program to the latest version, the Magix versions were 1 or 2 versions behind those of Xara, on the Xara website,
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  @Robert-Russ Hi Never post either in text or images showing your serial number and email address - you may get your product hijacked, I have replaced your image with the serial number and email address removed. . . . . OEM + . . . . Do you mean
• SOUND FORGE

  5 answers, most recent on 2/14/2023

  RE: [Solved] Cannot get a reactivation code for my sound forge 16
  Welcome to the Magix Sound Forge users community @pyeman23.Did you in fact "try later"? Folks have recently experienced problems with downloads and other on-line issues. so it may be a temporary glitch.You might try deactivating and reactivating.
• Music Maker

  16 answers, most recent on 2/18/2024

  RE: MM2019 Prem unable to log into store
  @Dustin09 The current version is 32. I recommend you download the newest free edition from Magix.com. The features of version 28 will transfer to it. Version 28 might not be completely compatible with Windows 11.
• Off topic

  One answer, on 3/15/2024

  RE: yearly renewing charge
  @Travis-King You've not told us which software this service applies to but Magix Terms and Conditions, including for cancellation of contracts and subscriptions can be found on page 6 of this document. I think you need to read them very carefully,
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Music Maker

  One answer, on 12/9/2023

  RE: How can I install the Magix Music Maker 2015 Premium now?
  @Miva You can download your version 2015 from your customer account at Magix.com. Simply login and look under "My Products".
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 Martin, buy VE from Ashampoo: https://www.ashampoo.com/en-au/magix-video-easy I suspect it will be cheaper than buying "Rescue your videotapes" ie the dongle is not included. It's your version (7.0.1.145) and I have it working fine
• Movie Studio

  15 answers, most recent on 10/7/2024

  RE: MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  @CarpentersMate @CubeAce This is one of them: https://link.letter.magix.com/u/gm.php?prm=iXBGhjrhTl_760557976_2407224_89145&_esuh=_11_6077974b4ed4841b1b74d77b58299ce94ea2aec1e34ed748f05410ccdce0453b From what I've seen so far, both the AI
• Off topic

  One answer, on 2/20/2024

  RE: how to change e-mail address
  @dianne-b You might be able to login in your customer account at Magix.com, in case it was already created. Use your incorrect e-mail address and password to do so. You can change the e-mail in the account settings.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @johnebaker wrote: Now back to normal programming. Has anybody approached Magix about the VPX website? 5 pages now and have we achieved anything? I think it is good to air ideas, thoughts, and criticism of the software. But I still think that the
• ACID

  6 answers, most recent on 1/26/2024

  RE: Melodyne
  I have purchased the essentials to studio upgrade from Reverb.com. I do not remember the email address essentials was registered under on celemony.com and celemony will not honor the upgrade code UNTIL i can provide a serial number for the
• Music Maker

  6 answers, most recent on 9/3/2024

  RE: soundpools that were purchased no longer exist after upgrade
  @Jerome-Trutmann If you visit Producerplanet.com and log in with your Magix e-mail address and password, can't you see the Soundpools under 'My Products'? Make sure you use the exact same email and password you used back in 2019. Don't use a new