• Photo & Graphic Designer

  12 answers, most recent on 7/7/2020

  [Solved] download on new computer
  I have been using Photo & Graphic Designer on a low-end laptop and it recently stopped working so I had the odd chance of buying a high-end desktop PC just for the use of this product and others with the high demand of graphics and ram. However,
• ACID

  12 answers, most recent on 7/7/2020

  [Solved] Acid Pro 9.0.3 Crashes when loading a project from an older version
  I have many versions of acid pro and they dont have this problem I Mainly use acid pro 7 but sometimes i need the updated elastique stretching so i use acid pro 9 and i sometimes need to make whole projects with it. and it sometimes crashes from
• SOUND FORGE

  5 answers, most recent on 6/20/2020

  [Solved] SoundForge 13 Pro cannot read/save mp3 format files
  I recently installed SF13 Pro on a new computer (Windows 10), and have lost the ability to read mp3 files or save mp3 files.I’ve rebooted several times, tried to drag and drop, made sure .mp3 was an audio format I’d selected to associate with
• Other products

  15 answers, most recent on 6/5/2020

  [Solved] Confirm my subscription and how to install Power suite on another PC
  I am confused regarding my subscription! I renewed my subscription of £29.99 in February 2020 as I have done for the past few years. Unfortunately there was some mix up and my PayPal account was debited twice, apparently under different contract
• Video Pro X

  16 answers, most recent on 6/18/2020

  [Solved] Firewire IEEE 1394 to USB 2 or 3
  I have old Mini DV tapes I want to capture to my new laptop and edit. Does anyone know what equipment I would need to go from Firewire IEEE 1394 to USB? Is it even possible? OR I have an old Canopus Digital Video Editing System... is there a way to
• Samplitude

  4 answers, most recent on 6/12/2020

  [Solved] VSTi not showing up in Samplitude Music Studio 2020
  I'm having trouble with 3rd Party VSTi showing up in the plug-in folder. The DAW would scan the folder but the 3rd party VSTi will not show up. I'd installed the DAW on to a Alianware M17xR2 Laptop. Could that be the problem? Should I try another
• SOUND FORGE

  12 answers, most recent on 5/18/2020

  [Solved] sudden buzz flat line appears when recording in Sounds Forge 10
  I am using Sound Forge Audio Studio 10, with a Dell XPS 15 7590 laptop running Windows 10 Pro, 1TB nVmE hard drive with 32 GB of memory. My audio interface is a Focusrite Scarlett 2i4 which is connected to the laptop via USB cable. I am using 1/4"
• Movie Studio

  7 answers, most recent on 5/5/2020

  [Solved] Clip audio has forced fade over entire clip, missing handles
  Occasionally, I'm having this issue where the audio (on separate track from video of the same source file) gets a forced gradual fade out over the duration of the clip. It is visible with the white volume line and "MUTE" and "Volume" are displayed
• Web Designer

  3 answers, most recent on 4/28/2020

  RE: [Solved] Saving and sharing the Photostory Deluxe project
  @carmen-w Hi . . . . be shown virtually to family living out of town . . . . Does the slideshow have to be save in different format, size for viewing either on a projector, verses a large screen or an ipad? . . . . A simple question which leads to a
• Other products

  6 answers, most recent on 4/25/2020

  RE: [Solved] Error message upon instalation: No internet connection was found
  Hello I am happy to report I solved my problem. I don't understand how it was solved, but I am posting the steps I took for the benefit of others. Day 1: performed an SSD image of my entire disk using Macrium Reflect, including non-primary
• ACID

  2 answers, most recent on 4/10/2020

  [Solved] Acid Pro Track Time Display
  This is getting really old. I am running Acid Pro version 9 on a Windows 10 laptop. When I bring in a new .wav file to edit, the time displayed in the window up in the top left of the display says 0 mins, 0 secs and so on. I have set the time ruler
• SOUND FORGE

  3 answers, most recent on 4/5/2020

  [Solved] Desktop and Laptop Install Single user.
  I'm interested in upgrading to Soundforge Pro 14. Its expensive for what it does but i'm familiar with the interface and want 64bit. My old "Sony" version is installed on a desktop and laptop at the same time. Does version 14 allow this? My primary
• ACID

  25 answers, most recent on 6/12/2022

  [Solved] Acid Pro 10 doesn't recognize mp3 files and won't render as mp3.
  I installed Acid Pro 10 on a brand new laptop and it won't recognize mp3's. It will list all of the file types that it will open, but not mp3. I can't even select mp3 to render to. I have contacted support but received a generic response of "We
• Music Maker

  5 answers, most recent on 8/24/2021

  [Solved] Can't Reinstall the Soundpool "Music Maker-Feel Good"
  I uninstalled the soundpool "Music Maker-Feel Good" cause I was having issues with the loops in the soundpool (Uninstalling and reinstalling them seemed to fix them) but now, I can't find it in the store to redownload it. I have also tried
• Music Maker

  8 answers, most recent on 3/30/2020

  [Solved] Music Maker won't read the file location of certain loops
  When I click on certain loops from certain soundpools, instead of playing that loop, it gives me the following error message: The issue is, the program HAS all the right perms to read the file and the Drive is not full (I haven't even filled up 50%
• SOUND FORGE

  2 answers, most recent on 3/8/2020

  [Solved] Sound Effects that were on CD
  When I first got my software... And have since upgraded a half dozen times... I had a CD with sound Effects that I could use with the program. My newest laptop no longer has a CD drive. Can I download the Sound Effects equivalent when I upgrade?
• Photostory

  3 answers, most recent on 3/14/2020

  [Solved] If I upgrade, I am concerened about my new laptop which has no DVD
  Hello ! Just bought a new Dell Inspiron laptop having no DVD player. I am a windows 7 guy. Now I have to use windows 10, and an external DVD player connected with a USB port. With this new technology, can I still use the newest Photostory the same
• Movie Studio

  12 answers, most recent on 3/21/2020

  [Solved] Could not connect to selected device
  Hello,   I am using windows 10 to edit my miniDV Tapes from my Sony DCR HC40 Camcorder. I am usuing a Dazzle DVD Recorder HD Box to connect the camera to the laptop using an AV connector in the camera and a Composite Video in the Dazzle box. The
• SOUND FORGE

  2 answers, most recent on 2/18/2020

  RE: [Solved] Question about upgrade
  Welcome to the SF community @Caesar-Rondina You can leave SF10 installed and use it if you so desire.. if it ain't broke, don't fix it. (leave it be) All the different versions of SF can coexist on the same PC w/o issues. I prefer some of the legacy
• Photostory

  6 answers, most recent on 2/18/2020

  [Solved] Display message during slideshow.
  I am using Photostory Deluxe Ver. 18.1.1.28. Is it possible to display a message during a slideshow? I create slideshows for our local soapbox derby and sometimes we display our these at public events and I would like to display information about
• Movie Studio

  8 answers, most recent on 1/31/2020

  RE: [Solved] Movie Edit Pro 17 Plus won't open
  @SKJohnson Please check. How much free hard drive space do you have left on your C: drive? When loading the program how much ram is being used? Does it exceed the amount of physical ram you have? You can check using Task Manager
• ACID

  7 answers, most recent on 10/1/2020

  [Solved] ACID pro 9 installation problem on windows 10
  I purchased acid pro 8 & 9 for windows 7 on my previous laptop. I have a new laptop now with windows 10. I can’t install acid pro now. I thought it was compatible with windows 10? I cannot get a hold of tech support at Magix. Has anyone have
• Movie Studio

  6 answers, most recent on 12/21/2019

  [Solved] Audio not working Magix movie edit pro 2016 premium
  My audio is not working in magix movie edit pro 2016 premium. I have a laptop with: i5 8250u, 256gb ssd and 8gb ddr4 ram. It does work with usb c headphones but i want to use my 3.5mm audio
• Music Maker

  11 answers, most recent on 12/20/2019

  RE: [Solved] Showing more tracks
  @SuperSonic Hi . . . . I can deal with that. I see you have around a dozen or so in your video. Any chance you can tell me how you were able to achieve that? . . . I have two identical monitors (1920 x 1080 each) and usually work with the arranger