• Music Maker

  2 answers, most recent on 12/29/2025

  RE: Which Soundpools are included in MM2026 Ultimate
  @Tony-Kovac Your post here has been hidden since it has nothing to do with the question which @Eusebio-Rufian-Zilbermann asked! Please do not hijack another user's thread by creating a post which has nothing to do with the original question but
• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy These 'lines' could be hardware acceleration decoding created artefacts. Do they appear if you switch all the Device Options to use the CPU or UHD630 ? John EB.
• Movie Studio

  7 answers, most recent on 11/25/2024

  [Solved] Text outside of the frame
  I'm using Movie Studio 2025 Platinum and every time I create a mp4 file the "Text Scrolling" is outside the parameters of the video or the frame. While I'm making it, it's within the frame and the video image, but not after it's exported. Does
• Movie Studio

  8 answers, most recent on 5/18/2025

  MEP 16 Pro Plus - Creating Caption Color Background Mask
  Hi Gang I realize I'm using an older Magix Platform. The preconfigured options/templates for creating text or captions do not employ a simple colored background in order that ordinary text can be seen/read. I'd like to create a simple mask
• Photostory

  3 answers, most recent on 5/20/2024

  [Solved] Mixing down issue
  I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Hi . . . . Magix Video Deluxe 2026 compatible with third party LUTs . . . . Yes with 2 provisos, the LUTs must be a 3D* LUTs and with a .cube file extension. * Nothing to do with 3D/Stereo, this refers to the number of dimensions
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Yes, it does happen on a new file I create - but this helped illuminate something: It only happens when I am lowering the bit depth to 32. Steps: 1) Create new 44-16 stereo file 2) Change bit depth to 64 3) Change bit depth to 32 Problem
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, Thanks for letting us know that the problem also exists with the older 58x.xx driver. This confirms once again that the Magix patch .316 solved one problem but created another.
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. In case Acid crashes during the start-up, Windows creates a crash report in the Windows Reliability Monitor. If you copy and paste the report here, we might be able to find out, what the problem is.
• Video Pro X

  4 answers, most recent on 4/19/2026

  Video Pro X16 zoom missing
  I just bought Magix Video Pro X16. Previously I used Video Edit Pro 2021. In Pro X16, under View/Animation > Size, there is no zoom at all. This makes it harder to create moving zoom effects in the new program. Now I have to do the zoom effects
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Movie Studio

  11 answers, most recent on 5/2/2026

  [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hello to all my old friends! Hope all is well ... I'm going on 78, and still using MEP 2016 Plus (for now). Fer the life of me still haven't been able to successfully copy media from one project into a NEW fresh project. Currently have a glitch that
• Samplitude

  2 answers, most recent on 4/14/2025

  RE: [Solved] list of MIDI controls for VITA instruments?
  Thanks @SP. That did create an automation curve but it still didn't seem to be linked to anything. However, I was able to solve the problem from there. I'll share here in case anyone else is dealing with the same thing: It seems like none of the
• Music Maker

  2 answers, most recent on 5/14/2025

  [Solved] Advice on Magix Music Maker
  Hello everyone, the father of a friend of my son gave me an old laptop with a version of Magix Music Maker installed on board, I started using it and it seems very pleasant, I composed some projects that seem to me to be well done, I was wondering
• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator Where exactly should I post my inquiry?
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson What have you tried? Making a support ticket and then, did you just wait without asking for a follow-up? You should get at least an automated response. If you haven't, your spam filter or even your e-mail provider might simply block
• Music Maker

  6 answers, most recent on 3/28/2025

  RE: [Solved] Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  In fact I found the way to do what I need !!!!!!! Simply by changing the tempo of the project : it has the exact same effect that the Tempo fonction of the TIMEPROCESSOR master FX of the ancient MM2014 ! I should have tried that before !! And for
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Bruce-Henderson You have created your post, asking about the manual for VDL 2026, in a thread asking a very different question. Hence, it has been hidden. Please do not hijack another user's thread in this manner but rather create a new thread with
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Thanks for the additional information. Two suggestions to help to diagnose the problem: The Burn process will first create a folder of files on your hard drive. What is the size of the contents of that folder? The actual maximum that an
• Music Maker

  3 answers, most recent on 8/11/2025

  [Solved] Activation Key Registered But Not Registered
  I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I
• Music Maker

  6 answers, most recent on 9/16/2024

  [Solved] Bilateral music
  Has anyone tried bilateral music using MusicMaker? I haven't tried it yet, but am thinking in my mind how would that be possible to do?   Anyone tried this and if possible, give tips on how to create it? It may be so simple that I am overthinking