• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  I get the following: "installation source for this product is not available"    Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could
• Movie Studio

  7 answers, most recent on 11/5/2024

  RE: NewBlue updates
  @johnebaker the 'updates' from v3 to v5 are not accepting the serial numbers I have That's the exact problem I had with Elements Overlay 3 to 5. As I've mentioned above, I did a quick email to NewBlue support (actually not an email, it was through
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  Hi John. I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all. Strangely enough, the last two times I started my laptop neither Photostory nor the pop-up ad appeared on
• Music Maker

  9 answers, most recent on 6/18/2024

  RE: 2024 Premium vs 2025
  Hi SP and thanks for your help, therefore the rule according to which you purchased a version of music maker which was automatically updated to the next version without necessarily having to purchase the add-ons is no longer valid, or rather only
• Video Pro X

  One answer, on 4/8/2024

  [Closed] problems with updating Magic 21 ( Vegas pro )
  Hey I update the software (vegas) and after the update a window opened asking for register the serial number and email. I wrote the serial i have and i got a massage an internet could not be established I get this massages even when my windows anti
• Music Maker

  20 answers, most recent on 1/28/2026

  Music Maker update 33.1.1.19
  Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: [Solved] Sound Forge 17 S# not working for POST 365 acc.
  OK guys! After a long wait; months of not being able to use SF because my S# was messed up on their end with the SF17 upgrade, they finally solve the problem by granting me a full SF perpetual licence.They can't figure out what went wrong because I
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: LOUD STATIC NOISE
  @Dextryl-Ferrao Your duplicate post on the same issue has been hidden. Please do not create multiple posts with the same question and do not post confidential details, like your Support Ticket number to a public forum like this one. Instead, reply
• Web Designer

  2 answers, most recent on 6/7/2023

  [Solved] Online catalog
  I just tried to create a new website with the updated software I paid $60 for last year and it took me to a webpage stating I have to pay another $40 to continue using it, am I doing something wrong or is this how it works now? I've been using this
• ACID

  2 answers, most recent on 3/29/2024

  Acid Pro Updates Info?
  @MAGIX_Redaktion Good morning! Everyone in Acid Pro forum and in my Facebook Acid Pro group are so confused as to Magix not giving any updated info on all the problems everyone is having with acid pro and asking what is the plan for update fixes! Is
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Update time... I'm still using v12 and so far, it's working as expected. I'm not crazy about the interface (I got used to the later versions), but it's basically letting me do what I need to do. I'm thinking about upgrading to Windows 11 soon. Not
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Now I'm confused even more than normal. One screen tells me I have the latest version and another screen tells me there's an update available albeit the "faulty" one. AndyW
• Music Maker

  No answers, created on 6/23/2024

  Constantly asking to Log-In every time I launch the application
  I originally bought the MAGIX Music Maker 2021 Premium and it has been having updates and runs fine, but after this last 3.1.2 update; I'm apparently required to constantly log in and re-enter my serial number? how do I keep it to stay logged in
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's
• Samplitude

  26 answers, most recent on 6/20/2024

  RE: Samplitude Pro X5 for less than $25
  I recently purchased music studio x8 and had awful problems with it, softsynths wouldn'r work on usb midi keyboard, some kind of bug, was within 14 days so got a refund, just got a license for samplitude pro x5 instead, had the thing running and set
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Yeah, SF is the only program that I have problems with. Everything else works great. And yes, I'm up to date on all of my Windows Updates (Win10 not 11). I just grabbed Snappy Driver Installer Origin. I'll try it later tonght (or tomorrow) when I
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
• Web Designer

  One answer, on 5/9/2024

  FTP update not working not properly using port 22 Xara Web Designer
  I have Xara Web Designer 10 Premium and it does not update the website anymore. I have windows 11. How do I get the port number fixed. It is not an option on setting up ftp to a place other than Magix.
• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Music Maker

  2 answers, most recent on 1/17/2023

  RE: [Solved] Loop information tab seems to be messed up
  @BeeFly Check this topic https://www.magix.info/us/forum/hotfix-gui-problems-with-soundpool-loop-table-after-update-31-0-1-13--1307175/
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Glad to help and thank-you for the update @Unsounded, I have never actually needed to use the 'reset' tool. but user reports indicate it has resolved many issues. FWIW, SCS versions of SF did not have the reset command in the menu, but could be
• Music Maker

  5 answers, most recent on 7/7/2024

  RE: installation version
  @Tomasz-Szwej Check under the Help menu for online updates. The last version of Music Maker 2024 should be version 32.1.0.18.