• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks, I do have Video deluxe 2026!!!!!!!!!!!!!! I uploaded the wrong screen shot, sorry! As you see, I now have a new problem, and yes, I am sorry I started a new thread, as you may have guessed, unlike yourself, computers are not my strong point.
• Movie Studio

  5 answers, most recent on 11/7/2022

  RE: [Solved] Where are the fade in and fade out handles for audio?
  @MrRecord Hi, Is your audio on a separate track? If not, split the video clip to have AV on separate tracks. The fade handles will be available on the audio part. BTW - you posted under Video Pro X instead of Movie Studio, the new name for Movie
• Off topic

  159 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than
• SOUND FORGE

  2 answers, most recent on 10/2/2022

  [Solved] Ozone 9 elements not working after update to 16.1?
  Ozone 9 elements fails to load...tried reinstalling, no luck! Any help would be urgently & very much appreciated
• Music Maker

  2 answers, most recent on 11/19/2022

  [Solved] In Music Maker 2023 Premium, why cant I "Pan" left or right?
  You can see the word "Pan" on the left side of the mixer. But the word "Pan" it is not lit up like the words: Volume, FX and Sends. When I try to click onto the word "Pan" nothing happens at all. Do I have to upgrade to something higher than
• Music Maker

  2 answers, most recent on 12/20/2022

  [Solved] Waveforms No Longer Showing
  I am unsure if I clicked something or if this is a problem others are having (didn't see any in other posts)When I see loops in the soundpool dock I can see their waveforms. But once I drag it into my project, it just has two straight lines, can't
• ACID

  20 answers, most recent on 2/13/2023

  RE: [Solved] Acid Pro 10 CTRL+V inserts, doesn't paste.
  Hello! I just received an answer on this issue from Support! TURN OFF RIPPLE EFFECTS!! Oh, man. This issue was plaguing me, too... Now that it's gone, I feel so much better lol From Support: "Hello Thank you for your message.My guess would be that
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: [Solved] Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. If you have activated a Magix account and registered your product you should see something similar to here. If not, contact Magix at infoservice@magix.net or raise a ticket by using the contact support button at the bottom of your
• Music Maker

  9 answers, most recent on 11/30/2022

  [Solved] No CoreFX for me :(
  Hi guys   I very recently bought Music Maker 2023 Premium through your website and just noticed that in the shop area of Music Maker an ad was showing that buying Music Maker 2023 Premium you would also get Sound Forge (Which I got) and CoreFX -
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Should I change the NVIDIA entries to CPU I would as I've had experience, with other software, of Blu-ray renders with NVIDIA not being Blu-ray compliant. CPU only will, of course, be much slower
• Movie Studio

  4 answers, most recent on 10/13/2022

  [Solved] "Failed to launch help"
  New install of Movie Studio 2023. v.22.0.3-152 (UDP3). On Windows 10. Selecting "Help" in the help menu produces the error "Failed to launch help" which is not as helpful as I hoped it would be!  
• Photostory

  2 answers, most recent on 11/16/2022

  RE: [Solved] Colour cast problem
  @Robin_J Hi This sounds like the Preview monitor is set to Anaglyph mode - click the 3 vertical dots bottom right of the Preview monitor and set the display to No stereo - see image below If not, a screenshot of the program interface showing the
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Yep, not there, so say they...   Just did this about 5 minutes ago!
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• SOUND FORGE

  One answer, on 9/29/2022

  [Solved] My Serial Number
  I can not access my software downloads due to email and pasword. I cant get into the email so i can get my serial for Sound Forge
• Off topic

  One answer, on 6/29/2025

  RE: [Closed] LOST email
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• Music Maker

  6 answers, most recent on 8/4/2025

  Help
  I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.
• Movie Studio

  One answer, on 12/6/2022

  [Solved] Disc Images - safe to delete?
  I was searching my SSD to see what's eating disc space, and I noticed that MEP had made Disc Images of my Blu-ray projects. That's a bit strange, since all my videos (source material & exports) are in a HDD. But MEP itself is installed in the
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @CubeAce 😂😂😂 Hollywood hasn't done it on any of the movies I've watched so I'm not gunna do it! 😁👍
• Music Maker

  5 answers, most recent on 10/22/2022

  [Solved] GUI Hotfix did not work for me
  I decided to update to 31.0.1.13, had the loop name truncation display problem, followed the instructions in the Important Posts section, "Hotfix: GUI problems with soundpool loop table after update 31.0.1.13" and I still have the problem. Perhaps
• Off topic

  159 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @johnebaker @SP. @PATIENT-X @emmrecs i'm confused now, is he able to still see my response or no? I'm not sure how I would have been able to send this to him privately.