Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.

Movie Studio

44 answers, most recent on 1/17/2025

RE: Making Blu-rays

@MikaS, @AAProds Hi . . . . other programs that would be worth trying would be TMPGenc Authoring Works DVDFAB Blu-ray creator . . . . I have had both of these programs, TMPGenc is, IMHO, over complex in it mode of operation, and I never had great

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

@Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files

Movie Studio

5 answers, most recent on 3/7/2023

RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11

Hey John, thanks for taking the time for such a detailed reply! To your comments... Actually, it's a Lenovo Legion T5 261AB7 desktop. I think it's pretty new to Lenovo's range. I got t from Costco (in the US) where it was $1250 after special offer

Video Easy

3 answers, most recent on 10/10/2022

Saving doesn't work

When I finish the video it loads all the way upp to 100% but then the program shuts down and the file shows an error code when clicked on.

SOUND FORGE

4 answers, most recent on 2/5/2023

RE: Purchased Sound Forge Studio 16 Box missing Serial #

Welcome to the Magix Sound Forge users community @Chris-Dino. Redeem voucher from third-party sellers like Best Buy, Musician's Friend, Guitar Center, Amazon, ect,Magix instructions:(

SOUND FORGE

2 answers, most recent on 11/20/2022

Can't uninstall Sound Forge to reinstall it for new hardware

After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a

Movie Studio

43 answers, most recent on 11/18/2022

RE: Is MS 23 still the same terrible interface as they tried in MS 22?

@browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

I gave all that info to support. Christmas is only one day, if you're gonna close for 10 days, you should announce it. You answered my post within minutes, instead of scolding me, you should email support and ask them to step up. the conformation

Video Pro X

16 answers, most recent on 2/27/2023

RE: Video ProX 12 -> Video ProX 14 disaster

@DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one of

Rescue Your Videotapes!

9 answers, most recent on 11/11/2022

RE: Application not opening suddenly. Error code: 59

@Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might

Samplitude

8 answers, most recent on 1/10/2023

RE: Samplitude crashing with error code at random

All other applications are working fine it is obviously a bug in X7 the write error occurs when running the program no other time unchecking the option resolves the crashes. System runs super smooth already until I try using this application all

Rescue Your Videotapes!

5 answers, most recent on 11/21/2022

RE: Komprimerade inspelningsapp

@Roland-Gustafsson Hi, Hej Kan du lägga upp en skärmdump av programmet och felmeddelandet. Vilket är versionsnumret på Rescue your videoband som finns under Hjälp, Om.... ? Spelas video och ljud upp korrekt i förhandsgranskningsskärmen innan du

Movie Studio

34 answers, most recent on 11/23/2022

RE: Update Patch to 22.0.3.167

@Marc-Goder Hi Mark. I'm not that good with program error fault finding. I have no idea if anything has changed at that spot in the program or in fact what it is. Have never had that crash before. @emmrecs Hi Jeff. I have no idea why this is

Movie Studio

2 answers, most recent on 10/24/2022

Unable to open Movie Studio 2023

I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be

Movie Studio

6 answers, most recent on 12/12/2022

RE: Plug ins installation

@ROBERTO-MARTIN Hi and welcome to the forum We need more information on the issue you are having. Assuming you have the NewBlue installers downloaded and they run, are you getting any error messages when the install fails? If so what are they - a

Movie Studio

4 answers, most recent on 11/20/2022

Path not found error when opening music files

Using Movie Edit Pro Premium 2021, 20.0.1.80 (I lost my 21.x version on the reinstall of the software, but that version had the same issue, hence the reinstall) on Windows 10 Version 21H2 (OS Build 19044.2130). When trying to open supporting a music

Video Pro X

111 answers, most recent on 1/29/2025

RE: Feedback about VIDEO PRO X15

@marcusdeman Hi, Whenever I put a video clip on the timeline and start to make adjustments to it like contrast, gamma etc. and I remove the clip and put something else on it the adjustment settings are still set as was on the previous clip. However,

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

@Johnhhh Hi . . . . Microsoft smart screen options all off. . . . installation file keeps saying:- An error occured during communication. Please check your internet connection. . . . . If you are using Edge as your browser, try a different browser

Movie Studio

One answer, on 1/3/2023

RE: How to edit clip intro

@dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,

Audio Cleaning Lab

One answer, on 11/10/2022

Reinstall sofware

I have Audio Cleaning Lab 16 deluxe. When I tried to start it it failed with error 6. It has worked in the past, but I have not used it for about a year. The only change to my hardware is replacing a hard drive with an SSD drive. I then tried to

Music Maker

9 answers, most recent on 1/4/2024

RE: Pro version not loading

I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the

Video Pro X

58 answers, most recent on 9/12/2024

RE: [Closed] VPX/MMS update schedule

Hi all. I've been away camping (boondocking) for the last week with little electricity and intermittent cell phone access and attending and filming a wedding. @Can-Dive Currently, the main difference between VPX and Vegas is that Vegas has a team