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I gave all that info to support. Christmas is only one day, if you're gonna close for 10 days, you should announce it. You answered my post within minutes, instead of scolding me, you should email support and ask them to step up. the conformation

Movie Studio

One answer, on 12/4/2022

Error code -24?

Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the

Music Maker

9 answers, most recent on 1/4/2024

RE: Pro version not loading

I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the

Other products

7 answers, most recent on 3/9/2023

RE: independence-free-sampler-software only 1 Piano sound

@Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free

Movie Studio

One answer, on 2/21/2023

Allt försvann

1) I någon butik i Örnsköldsvik, Kjel och Company köpte Save Easy som var min första Magix. Detta hände 2015 10 10. 2) Den 10 juni 2017 kl 23.30 köpte MAGIX Movie Edit Pro Premium, , HitFilm Stylized Pack följde med NewBlue

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd

Movie Studio

26 answers, most recent on 3/3/2023

Performance problems and Access Violation in VDL.EXE

@CubeAce @johnebaker @browj2 @Former user Hello everyone reading this post. I have significant problems with the following video files 1.Panasonic GH6Any 5,7K footage I've gotten from this camera so far doesn't play nearly smoothly when imported

Movie Studio

One answer, on 1/3/2023

RE: How to edit clip intro

@dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,

SOUND FORGE

39 answers, most recent on 2/24/2024

RE: Sound Forge 17 - New version, old problem

@john_barr Yes I reviewed it and VST3 offers new features compared to VST2. Depends on the plugin developers if they use them: Improved Performance with the Silence FlagProcessing can optionally be applied to plug-ins only when audio signals are

Audio Cleaning Lab

11 answers, most recent on 11/29/2022

RE: Will not launch - stuck on splash screen.

@John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was

Movie Studio

2 answers, most recent on 11/22/2022

RE: Movie studio platinium

@Bruce-Pratt Hi and welcome to the forum. If you are using Movie Studio 17 or earlier then you are in the wrong forum Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.

Movie Studio

26 answers, most recent on 11/20/2022

RE: Movie Edit Pro - Audio crackling when crossfading video files.

I've had occasional clicking crossfades for years with MEP. I normally just chop off a bit of the clip and it goes away. It is obviously a long-standing ie > 10 years program error and yes, when it happens, it is a real nuisance.

Video Pro X

16 answers, most recent on 2/27/2023

RE: Video ProX 12 -> Video ProX 14 disaster

@DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one

SOUND FORGE

8 answers, most recent on 12/7/2022

RE: [Closed] Sound Forge Already Installed Error

@Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.

Movie Studio

One answer, on 12/23/2022

RE: Movie Edit now Movie Studio - NEED UPDATE

@Eric-Turner Hi . . . . I would like to update the software, becuase it is freaking out . . . . Updating may not help with the issue(s) you are having. We need more information to help diagnose the issue(s) you are having: The specification of your

Movie Studio

2 answers, most recent on 11/15/2022

Movie Studio 18 Platinum error

This is the error that I am receiving when I try to open the program. Does not allow me to continue. Anyone have an answer? Thanks Ron T.

Movie Studio

6 answers, most recent on 12/12/2022

RE: Plug ins installation

@ROBERTO-MARTIN Hi and welcome to the forum We need more information on the issue you are having. Assuming you have the NewBlue installers downloaded and they run, are you getting any error messages when the install fails? If so what are they - a

Movie Studio

One answer, on 11/16/2022

RE: An installation problem. Look at the picture, please.

@SomeMan Hi From the error message it looks like your Antvius program is blocking access to the required folder - try turning off the Folder/Ransomware protection feature and then install. HTH John EBForum Moderator

SOUND FORGE

One answer, on 11/24/2022

RE: installation

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking

Video Pro X

One answer, on 11/26/2022

program effects crashed

----------------------------------------------------------------------MAGIX Video Pro X14 18.11.2022 16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in

Movie Studio

2 answers, most recent on 11/15/2022

RE: Movie Studio 18 Platinum error

@Ron-Thomas Hi The error message indicates there is a problem with MSVCR120.dll which is a Windows component. Try the following in order proceeding to the next step if the issue is still there.: Restart, not a shutdown, the computer - Windows

Photo & Graphic Designer

One answer, on 11/26/2022

RE: The program won't load

@Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and

Movie Edit Now

4 answers, most recent on 12/6/2022

RE: The serial number i recieved from you is not working or recognized...

@ed-racobaldo Hi, This is a user forum, not Magix Support, so no one here sent you a serial number. What is wrong with the one that Magix sent you? You say it doesn't work, but was there no error message? Did you use the serial number with the

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@Peter-Gentile7058 That Independence finds the same sample name twice is normal because it looks like you installed the free library and the paid library. The samples of the free library are also included in the paid library. You can select one out