• Movie Studio

  30 answers, most recent on 3/26/2023

  RE: Blurring Background
  @Jared-S Hi, Further to what John EB asked, how much movement is there in the subject. You can do rotoscoping using Xara Photo & Graphics/Xara Designer Pro X directly from Magix Movie Studio/Video Pro X. Using Xara with MMS/VPX is documented in
• SOUND FORGE

  5 answers, most recent on 11/11/2022

  RE: Sound Forge throwing an error when i put the code starting with P
  @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
• Video Pro X

  16 answers, most recent on 2/27/2023

  RE: Video ProX 12 -> Video ProX 14 disaster
  @DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one of
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  I gave all that info to support. Christmas is only one day, if you're gonna close for 10 days, you should announce it. You answered my post within minutes, instead of scolding me, you should email support and ask them to step up. the conformation
• SOUND FORGE

  One answer, on 11/24/2022

  RE: installation
  hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking
• Samplitude

  8 answers, most recent on 1/10/2023

  RE: Samplitude crashing with error code at random
  All other applications are working fine it is obviously a bug in X7 the write error occurs when running the program no other time unchecking the option resolves the crashes. System runs super smooth already until I try using this application all
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• SOUND FORGE

  8 answers, most recent on 12/7/2022

  RE: [Closed] Sound Forge Already Installed Error
  @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
• Video Pro X

  One answer, on 11/26/2022

  program effects crashed
  ----------------------------------------------------------------------MAGIX Video Pro X14  18.11.2022  16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in
• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
• Music Maker

  22 answers, most recent on 11/14/2022

  Trying to log on to the Magix Store from within Magix Music Maker 23
  This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
• Music Maker

  9 answers, most recent on 1/4/2024

  RE: Pro version not loading
  I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the
• Movie Studio

  One answer, on 1/3/2023

  RE: How to edit clip intro
  @dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,
• Movie Studio

  4 answers, most recent on 11/1/2022

  Error code -14
  After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I
• Video Pro X

  3 answers, most recent on 11/14/2022

  Export project to a different computer
  Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the
• Movie Studio

  4 answers, most recent on 11/16/2022

  RE: Installation failing
  @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
• Movie Studio

  6 answers, most recent on 12/12/2022

  RE: Plug ins installation
  @ROBERTO-MARTIN Hi and welcome to the forum We need more information on the issue you are having. Assuming you have the NewBlue installers downloaded and they run, are you getting any error messages when the install fails? If so what are they - a
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
• SOUND FORGE

  2 answers, most recent on 11/20/2022

  Can't uninstall Sound Forge to reinstall it for new hardware
  After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and
• Movie Studio

  8 answers, most recent on 3/17/2023

  RE: Update to 22.0.3.172
  @Marc-Goder @me_again @johnebaker I'm going to retract everything I said earlier regarding the NewBlue Color Replace filter. I used it more thoroughly and it caused VPX 14 to crash but I could not send a crash report to Magix after. I kept getting
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
• Movie Edit Now

  4 answers, most recent on 12/6/2022

  RE: The serial number i recieved from you is not working or recognized...
  @ed-racobaldo Hi, This is a user forum, not Magix Support, so no one here sent you a serial number. What is wrong with the one that Magix sent you? You say it doesn't work, but was there no error message? Did you use the serial number with the