• Samplitude

  One answer, on 7/13/2022

  RE: Installing Acid Music Studio 8
  @Clarence-FergusonJr Does this error appear in Chrome? Method 1: You may try to clean/reset the Chrome browser: Go to Settings.  Scroll down to show advanced settings. Click Clear browsing data under Privacy options. If it is still not working,
• Off topic

  One answer, on 3/13/2023

  [Closed] Please help!! Vegas Pro won't update or install all of a sudden!
  I recently opened Vegas Pro and it prompted me to install the latest update- I went through the steps and then it stopped and gave me an error message, saying it couldn't save a particular file or find where to put it. I have enough storage on my
• Movie Studio

  2 answers, most recent on 2/15/2023

  RE: Is it possible to install movie edit pro 12 on Windows 11?
  @Simonne-Richard, @CubeAce HI Movie Edit Pro 12 released in 2006 is not compatible with Windows 11 and, as you have found will not install - the error message is telling you the program needs an earlier version of Windows. This is due to the
• ACID

  2 answers, most recent on 7/19/2022

  Help to Uninstall ACID Music 9.0 software
  HiI have been using ACID Music Studio 9.0 for a very long time. This past Saturday it crashed while using it. I tried to uninstall it from Control Panel but it kept showing an error when gathering all the information to uninstall the program. How do
• Movie Studio

  2 answers, most recent on 6/3/2022

  RE: error message 403
  @David-Cowan Hi . . . . error message "code 403" . . . . If the program is still Movie Edit Pro 2020 and are you trying to upload a video you created from within Movie Edit Pro to Youtube and you are getting the 'Forbidden access' message - then
• Movie Studio

  8 answers, most recent on 10/19/2022

  RE: Application keeps crashing.
  @Trey-Lem Hi . . . . My directory in Win 11 is different and there is no folder as you show . . . . This topic was for the error in Movie Edit Pro, assuming you have Movie Studio the path is the same ie C:\Users\<User>\Documents\MAGIX\Program
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  I gave all that info to support. Christmas is only one day, if you're gonna close for 10 days, you should announce it. You answered my post within minutes, instead of scolding me, you should email support and ask them to step up. the conformation
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• SOUND FORGE

  One answer, on 6/20/2022

  Sound Forge 9a installation support needed
  Hello, My Sound Forge 9a stopped working again as it did for a year ago and I was prompted to reinstall the product because of error.After reinstallation from cdrom and after registration the error message reappeared and I was prompted to give the
• Movie Studio

  7 answers, most recent on 6/27/2023

  Both Movie Studio 17 and 18 fail to start... This has happened before
  I click on the icon, it blinks and in gone. I check the task manager and its loaded. This happened to both programslast year, requiring re-installation. My Sound Forge works, another Magix Program. I do not have any issues with the many programs I
• SOUND FORGE

  3 answers, most recent on 7/20/2022

  "This serial # has already been registered to another email address."
  I downloaded Sound Forge Pro 16 in March to a Ryzen AMD PC with Windows 11 and used it successfully for about 2 months. Then about 2 months ago when I tried to start the program it told me that the program needed to be activated. I entered the
• Movie Studio

  3 answers, most recent on 6/27/2022

  Error 14 after updating
  Hi As I wrote earlier, I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). Installation and registration of product was completed succesfully. After few openings I was prompted by Magixto update (no upgrade) program so I
• Music Maker

  9 answers, most recent on 10/15/2022

  RE: The Following VST plug-in cannot be loaded:
  @Extreme_One My next idea would be to reset the program settings to their default values under the File > Settings menu. Yeah that is what I was going to try next. Unfortunately it made no difference, I get the same error message.
• Video Pro X

  16 answers, most recent on 2/27/2023

  RE: Video ProX 12 -> Video ProX 14 disaster
  @DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one of
• Movie Studio

  5 answers, most recent on 7/18/2022

  RE: Installation Problem
  @Jeff-Laughlin Hi and welcome to the forum I have renoved the order and serial numbers from your post. This is a public forum not Magix Support so never post any of the information @browj2 has mentioned above in the forum. . . . . When trying to
• ACID

  One answer, on 7/9/2022

  ACID Pro 10 went suddenly mad?
  Hi!Okay.. Acid is acting up again. It's been a while, but the problems are here again. Different problems, if something new.All the sudden, when I was trying to open the program I got this Error -1 (Application Initialization), so I looked it up,
• SOUND FORGE

  One answer, on 5/9/2022

  ERROR 2147163964
  Sound Forge Pro 11 MIcrosoft Surface Pro 7 12gb RAM 1TB SSD Windows 10   ERROR 2147163964 comes up partway through install, Does not get to point of entering license number. Module C:\Program Files (x86)\VEGAS\Shared Plug-Ins\Audio\sfppaCK1.dll
• Photostory

  8 answers, most recent on 2/15/2023

  RE: Inability to insert a video in a project on Photostory DeLuxe 2022
  Hi Jeff, Thanks very much for looking into this for me. The information that you are after is set out below: Device name    Bhaskar2018DesktopProcessor    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz   3.19 GHzInstalled RAM    16.0 GBSystem type  
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi. We need more information to help diagnose the issue(s) you are having:and recommend the correct setting for the program. The specification of your computer system including Windows version and program version, see this topic for what
• Audio Cleaning Lab

  11 answers, most recent on 9/20/2023

  RE: insuffient memory
  Hi John, my HP is a mini form factor desktop. I disabled the USB selective suspend as suggested...still getting the errors? Tried to send a screen print but can't seem to insert here? here is the exact warning: C:\Program Files\Sound Forge\Sound
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi. First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post. Second,
• SOUND FORGE

  One answer, on 6/16/2022

  RE: mp3 not supported?
  @James-HansenTrent Hello, welcome Open sound forge Click file ,reset all preferences and cached data (check the box and click OK) Then close and reopen the program. If no success see thread here. Stephen Forum Moderator
• Movie Studio

  12 answers, most recent on 6/2/2022

  RE: Magix Movie Edit Pro Premium 2022 Not Working
  @Zentron Hi . . . .  I got the blue screen, which annoyingly corrupted the image  . . . . You may have more corruption with the Windows 7 installation as well as the program, have you checked the system for errors in Windows using the System File
• Other products

  9 answers, most recent on 5/2/2022

  Can't resolve Error Code -59
  I tried to install Magix Photo Manager. At the end of the installation i get a "Version Protection" error that states: "Error initializing copy protection. Please check installation." I clicked okay and started the software. At this poitn I get an