• Music Maker

  2 answers, most recent on 7/9/2024

  RE: downloaded fine but instillation not progressing in progress box
  @terrence-norman Your firewall or Windows Defender might be blocking the download. It usually helps to temporarily disable the firewall or Windows Defender. Enable it again after the download has finished.
• Other products

  12 answers, most recent on 11/25/2025

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Glad to help and thank-you for the update @Unsounded, I have never actually needed to use the 'reset' tool. but user reports indicate it has resolved many issues. FWIW, SCS versions of SF did not have the reset command in the menu, but could be
• Music Maker

  22 answers, most recent on 8/29/2022

  RE: [Solved] I can't stream Music Maker itself ?
  @Ward-Ron If you don't know what streaming software you use, you probably just use the standard discord screen sharing? I have no experience with that. Maybe this will
• Other products

  One answer, on 11/28/2024

  RE: Hid.dll cannot load file WilcomEmul.dll error 59
  @desr-j Hi This forum is for Magix products only, thus we cannot help you with Wilcom Embroidery studio 4.2. You need to take the issues you are having with Wilcom's support team. This topic will be closed. John EBForum moderator
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: [Solved] Access Violation Error on VIDEO PRO14
  @JBDL Hi, Assuming that you installed VPX14 to the default location, check that you have this file: C:\Program Files\MAGIX\Video Pro X14\Help\EN\Content\Topics\Arbeitsflaechen\Projektfenster_VPX.htm F1 opens this htm file. John CB  
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: coming up with errors
  @Curtis-Harmon Your question would perhaps have been better put into a new thread but, in order to help you, please post either a screenshot of the message you see or, at least, the full wording of it. JeffForum Moderator EDIT: to add, since you've
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  Folks,   updated the drivers for my video card and all good so thanks to everyone for your help getting me going now have my video exported successfully now have another issue so lookout for my call logging it now
• Movie Studio

  2 answers, most recent on 12/14/2022

  [Solved] DVD audio menu
  Hi. Reading the current Movie Studio help, it says in Burn Interface (edited): Audio menu: If your project features multiple DVD audio tracks, then a menu will be added to the disc for the user to select an audio track. Note: Audio tracks can be
• Music Maker

  One answer, on 9/19/2025

  RE: ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  @Bruce-Rogee Welcome to the Magix user to user forums. Because no-one who posts here has access to any Magix account information, other than their own, I think you will need to email infoservice@magix.net and request their help in resolving this
• Movie Studio

  6 answers, most recent on 8/9/2022

  RE: [Solved] missing feature
  I apologize. I just discovered that the feature I was missing has actually been moved. It is now in the Size/ Position effect. It is now called Size/Position/ Rotation. I'm sorry, but maybe this knowledge will help someone else.
• Music Maker

  7 answers, most recent on 12/19/2024

  RE: Score tool bar - Can't get rid of it
  @Joachim-Vinson The toolbar looks like the Score toolbar in Samplitude. I don't think this is caused by another VST. In case restarting didn't help, I suggest you reset the program layout back its standard layout via the main view menu. Otherwise
• ACID

  One answer, on 10/21/2024

  Where are the loops? Download item on Help menu is greyed out.
  I've used multiple iterations of Acid (Sonic Foundry and Sony) and always appreciated how user friendly it was. I thought I'd check out the free trial of Acid Pro 11, and it seems like that user friendliness and intuitive UI might be a thing of the
• SOUND FORGE

  10 answers, most recent on 12/8/2022

  [Solved] Batch Converter Sound Forge Pro 16
  Hi! i need your help to understand better and trouble shoot an issue with the batch converter. I have sound forge pro set on 2 computers with the same windows pro 10 version. The firts one is a laptop and everything is fine. The 2nde one is a
• Web Designer

  34 answers, most recent on 8/1/2025

  Publishing to OVH Cloud
  I have set up a hosting account at OVHcloud as recommended my Magix/Xara due to the discontinuation on the Xara online hosting service. I am struggling to publish my website at OVH (I have limited expertise ie a novice) I am trying to publish using
• ACID

  3 answers, most recent on 8/6/2024

  RE: Acid pro 11 not able to continue a work
  @kay-c Hmm. Maybe it's a problem with the graphics driver or audio driver. Have you tried to simply restart the computer? Please select the Restart option and not the Shut down option. Restarting will reinitialize all drivers. Maybe they are in a
• Movie Studio

  One answer, on 11/23/2024

  i need help getting my software back have not even got to use it
  I had it downloaded on my computer and today I seen it was no longer downloaded and when i try to redownload it. it will not let me the software is video deluxe 2025 plus movie studio 2025 platinum
• Movie Studio

  One answer, on 5/29/2024

  RE: Registrierung des MP4-Codec funktioniert nicht
  @Peter-Pansen Hi and welcome to the forums. Unfortunately these are run and used by users only with no Magix staff present to help. You will need a download link to obtain the file needed so I suggest getting into contact with Magix directly either
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @gjonny, @Can-Dive Hi . . . . a note in the Help file about known conflicts with other apps . . . . Apparently this is a known issue - i found this advice in Sticky passwords FAQ's. John EB
• Music Maker

  2 answers, most recent on 12/20/2022

  [Solved] Waveforms No Longer Showing
  I am unsure if I clicked something or if this is a problem others are having (didn't see any in other posts)When I see loops in the soundpool dock I can see their waveforms. But once I drag it into my project, it just has two straight lines, can't
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  @joe-macnab Hi Do you mean overclocking the CPU? If not what was the actual fix, a link to the video may help. John EBForum Moderator
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  Hi to all of you, I posted a reply to the question of GRB this afternoon at about 2PM (or tried to do so), but it seems to have disappeared....Sorry for that, although the content of my reply would not have been very helpful. In my case the problem
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  Thanks John, I did go and change that setting after you mentioned it, so it all seems to work as is for now. Thanks SP, I'm def not going to do the whole uninstall and reinstall thing again with Magix... been there too many times in past for various