• Other products

  5 answers, most recent on 7/12/2019

  RE: can not dawnload pictures from sony xperia xz1
  Hi Jeff, I use Webroot security software for more than 8 years without any problems. the same is installed on the phone as well. I'm having this connection problem with photo manager only. all of the rest imaging software I have will recognize and
• Other products

  5 answers, most recent on 7/12/2019

  RE: can not dawnload pictures from sony xperia xz1
  @Asparuh-Asparuhov photo manager will not recognize the phone or will loose connection  Quite clearly, as demonstrated by your first screenshot, PM is seeing your phone, but then connection is lost. What we don't know is what, exactly, is initiating
• Music Maker

  6 answers, most recent on 6/27/2019

  RE: Program settings not saving MMM 2014 premium
  @fearn Hi What settings are not being saved are you referring to settings such as default folders etc in the programs settings dialogs? If so are you using Windows Defender as your antivirus/security program? If so check if you have Protected
• Samplitude

  One answer, on 5/31/2019

  software
  what I want to say is that I had work recorded on my samplitude music studio software and it's been wiped off, is not there, can anyone help me whit this, now what going to happen is it secure, best regards Carmel
• Music Maker

  3 answers, most recent on 5/27/2019

  RE: no audio when i export as mp3 or wav
  Also, here's another idea, based on previous support cases: Where/when did you listed to the exported MP3 file to establish that it's silent/empty? It may just be the system playing tricks on you. Please keep in mind that Music Maker is running on
• Music Maker

  12 answers, most recent on 12/7/2019

  RE: Cant install magix music maker 2019
  @DanZ  Beyond the whole firewall/anti-virus situation, there are also some settings in the Windows/Internet Explorer API options that can cause problems with the download manager. I believe I may have replied to a support ticket from you earlier
• Music Maker

  12 answers, most recent on 12/7/2019

  RE: Cant install magix music maker 2019
  @DanZ Welcome to the Magix forums. Your screenshot shows that it is the downloading of the installer that is paused, at 0%, i.e. even before it has actually started the download!! Is it possible that something on your computer, e.g. Antivirus or
• Video Pro X

  29 answers, most recent on 5/31/2019

  RE: VPX10 - Updated bug list as at patch 16.0.2.322
  Hi @browj2 ".....playback is only from the beginning. I have to restart VPX to get playback to work properly in my movie. Anyone else seen this?" This has been a "feature" of MEP / VPX almost since they began.Cant say it has troubled me much
• Video Pro X

  29 answers, most recent on 5/31/2019

  RE: VPX10 - Updated bug list as at patch 16.0.2.322
  Another week, no bug fixes. I have found another irritant. Occasionally, after working on a project for a couple of hours, something that I do causes the playback marker to only playback from the start. Switching to another movie, it works fine. Go
• Music Maker

  12 answers, most recent on 12/7/2019

  RE: Cant install magix music maker 2019
  @DanZ  Beyond the whole firewall/anti-virus situation, there are also some settings in the Windows/Internet Explorer API options that can cause problems with the download manager. I believe I may have replied to a support ticket from you earlier
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  Hi Jeff, thanks for responding. I'll leave the system and media details until later as I think the big picture I've given is reasonably sufficient. The HD has oodles of free space and, since posting, I have succeeded in completing a disc image but
• Web Designer

  4 answers, most recent on 4/25/2019

  RE: Upgrading from Designer
  Webstyle 4Xara3D 6Xara Xtreme Pro 3.2Graphic Studio Pro 3.2Xara Web Designer 7 PremiumXara Web Designer MX PremiumXara Designer Pro X11 Before 7 Premium, the Pro products were the lesser inclusive of the products and Premium had everything. Now it
• Music Maker

  One answer, on 5/25/2020

  Autosave not working
  I'm using Magix Music Maker Version 27.0.3.33, the EDM edition from the "bundle" a month ago and almost immediately ran into the "crash right before saving hours of work" problem, only to discover the Autosave feature had NOT been saving my work
• Movie Studio

  8 answers, most recent on 4/25/2019

  RE: Different Versions of MEP Opening Incorrectly?
  Hi John you mentioned: "Windows will automatically open that last version" I totally understand that and stated so. "Open the program, then the file" < This is the preferred method - thank you! As for 'MEP 2018 Plus' and 'Automatic Updates'
• Music Maker

  9 answers, most recent on 3/18/2019

  RE: Problem with activation & recording
  @JackIce Have you tried starting MMM in Administrator mode? That sometimes help by providing higher security rights to settings and registry etc. Right-clikck on the MMM Icon and choose "Run as Administrator". If you do not get that option, hold
• Web Designer

  14 answers, most recent on 9/3/2020

  RE: [Closed] Problem with XARA Premium
  @gary-tayman Hi The error message you are getting suggests that the content server cannot interpret the data it is being sent ie your installation may be corrupt, hence the un-install/re-install. . . . . c:\programdata\XARA\Webdesigner_premuim\16\.
• Movie Studio

  11 answers, most recent on 3/16/2019

  RE: This Forum
  @Kami_1 Hi Kami The problem is your Firefox has a corrupt cache folder - to clear it: click the 'hamburger' icon top right and select Options, Privacy & Security scroll down to Cookies and Site data click Clear data uncheck Cookies and site
• Web Designer

  4 answers, most recent on 5/24/2019

  RE: Secure site
  Hi John Thanks for the reply. I believe number 3. I have an eCommerce page that i need to make secure. Payment is not taken on this but looks wrong and too long winded to explain to people, so thought easeir to secure whole site. Find this software
• Web Designer

  4 answers, most recent on 5/24/2019

  Secure site
  Need to put security on my site, Change upload method to SFTP etc. Keep getting "FTP error: Remote file not found", Any ideas???
• Movie Studio

  30 answers, most recent on 3/5/2019

  RE: save error
  Sorry, didn't know it by the term "power option". I did this with no luck. I also ran the MS fixit with no luck--the program was not listed, so I clicked the "Not listed" option, and no registry problems were detected. I can still uninstall the
• Movie Studio

  30 answers, most recent on 3/5/2019

  RE: save error
  @Ron-2019_. Hi . . . . not upgraded since I changed from Windows 7 to Windows 10 less than two years ago . . . Depending on exactly how long ago you should have had several Windows 10 upgrades, possibly from version 1703, when you upgraded from
• Movie Studio

  21 answers, most recent on 2/19/2019

  RE: Can people please list their useful third party effects here?
  @browj2 Thank you so much for all those links, they are very much appreciated. I will be looking over those again and again I suspect and take weeks if not months to absorb them. I've calibrated both my monitors for stills work and not sure if I'll
• Other products

  5 answers, most recent on 2/2/2019

  RE: HEVC file import
  I write to Technical Support for almost a mount and the final answer that I got is: "These are my last suggestions before I have to give up: Please uninstall C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exesince it is not needed on
• Movie Studio

  2 answers, most recent on 1/23/2019

  RE: No authority to open a project file
  Just a guess, may be a different user was used to create the project (old windows user) and the new windows user cannot open it for lack of permissions. You may takeover the ownership of the file, I cannot remember exactly where it is but the button