• Music Maker

  3 answers, most recent on 10/21/2022

  RE: [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  @Martin-Henry A feature of all recent MM versions is that an online connection is required on boot up, which checks the licence status and so allows your Premium edition to fully load. Unfortunately you cannot bypass that login if you want to use
• Off topic

  3 answers, most recent on 3/14/2023

  RE: [Solved] Issue logging into account
  The message "The server is working for your request... please wait!" using MAGIX Service Center appears if you already submitted a form and clicked submit button again (e.g. if you double click the button or pressing Enter more than once). If you're
• Off topic

  27 answers, most recent on 4/23/2023

  RE: [Solved] Can't log in to my account.
  @akakoala The message "The server is working for your request... please wait!" using MAGIX Service Center appears if you already submitted a form and clicked submit button again (e.g. if you double click the button or pressing Enter more than once).
• Web Designer

  2 answers, most recent on 1/24/2024

  RE: Support
  @William-Marzul5472 Hi Magix no longer sell any Xara products, so if your site is hosted with Magix-Online, then I would advise you to move your site and domain names to Xara. Depending on the version of Web Designer you have, your hosting may
• Movie Studio

  4 answers, most recent on 9/9/2023

  RE: Cannot Access TTS with new MAGIX Movie Studio 2024 Platinum install
  Using the "Profile" connection from within theMovie Studio 2024 Platinum program I get a message that: "You have no active subscriptions". When I login to Magix from my browser I get a notification that my "Serial Number is already used" I can't
• Music Maker

  3 answers, most recent on 7/24/2023

  RE: "Platinum Bundle" - Producer planet
  Thank you but I am unable to contact Magix online and make a ticket answer.. I tried many time with my account login, but I am still turning around. Excuse my english, I am from Canada and I am french cityzen.
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -
• SOUND FORGE

  7 answers, most recent on 1/15/2024

  New License Purchase For Sound Forge Pro 17
  I just purchased a new license for version 17 as opposed to an upgrade. I downloaded all content for two different MAGIX software license purchases. In total I have 9.8GB of software installation content. Will I be able to download all of this again
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  idk I was in, I logged in using my Magix login cuz it says it is a site to log into if you have a Magix account on the login page and so I was under the impression that it was indicating I use my Magix site login. Chrome has had some issues keeping
• Other products

  7 answers, most recent on 4/2/2024

  RE: I need to activate Video Saver in my new computer. Old is dead.
  @Jarmo-Hamalainen Yes, contact customer support at infoservice@magix.net If you can't find any registered products you very likely created a new, empty customer account by entering a new(?) e-mail address. Your old customer account should be still
• Xara Designer Pro

  One answer, on 11/1/2023

  RE: cant find my serial on box or email
  @sean-sullivan Hi . . . . not showing up in my products, why is that . . . . Assuming this is the Magix version of Web Designer, ie the box should have 'Magix' in the top right corner, did you login in to your account at magix.com using the email
• Music Maker

  7 answers, most recent on 8/3/2023

  Purchased 2023 Premium, will not let me select the promised sounds
  Hi, so I purchased the 2023 version months ago. Ever since, the application will not allow me to choose my free instruments/Soundpools even though it keeps telling me to every time I login. Any fix?
• Movie Studio

  3 answers, most recent on 5/9/2023

  login help....
  I had an account with Magix under an email that is no longer used or valid. how do i recover the account?
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @scarlatino Where did you get the library installer from? From your Magix user account? The link to archive.org also mentions that the licenses were transferred from Yellow Tools to Magix: All yellow tools user accounts have been transferred
• Movie Studio

  23 answers, most recent on 10/11/2023

  RE: Mercalli V6 (with Movie Studio 2024)
  @KScott Hi Kami, When I select the purchase from Al's link (@AAProds) and select Purchase again, it goes to the login screen, no country selection. After logging in and on the purchase screen, there is no country selection. I'll ask Magix. The offer
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Hi Thanks for the feedback, that is something that is not common knowledge and is definitely not good news. This details one of the possible reasons I gave for the error - a web server access failure. I wonder if that also applies to older
• Music Maker

  3 answers, most recent on 7/24/2023

  "Platinum Bundle" - Producer planet
  I am unable to purchase the new "Platinum Bundle" in the Producer planet store. Before connecting to my account, the Bundle is availible à 10% of regular price but after login, the store said "not availible" why ? Is it about my country ?
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: I bought version MUSIC MAKER PREMUIM EDITION 2021
  @guy-partin Some months ago there were changes at the backend servers and version 2021 no longer can connect to them. You need to download and install the Music Maker 2024 Free Edition directly from Magix.com and install that instead. Enter your
• Other products

  One answer, on 6/6/2023

  RE: Re-download
  @david-p8249 Hello welcome Please login here and go to my products to download. Stephen Forum Moderator
• SOUND FORGE

  One answer, on 3/13/2025

  RE: REINSTALAÇÃO
  Reinstalling Sound Forge on a PC that has been formatted. How can I proceed, because the serial number was previously used? @caju-cashew Welcome to the Magix users forums. Go to this page, https://www.magix.com/us/support/my-service-center/, log in
• SOUND FORGE

  One answer, on 6/18/2024

  RE: Formatei meu equipamento e tentei baixar o Sound forge 16 que eu usava
  @Dinho Certifique-se de não inserir outro endereço de e-mail.  Utilize o endereço de e-mail da sua conta de cliente.  Caso não tenha instalações gratuitas disponíveis, visite Magix.com e faça login na sua conta de cliente.  Procure Sound Forge em
• Photo & Graphic Designer

  6 answers, most recent on 10/21/2023

  RE: Email address for Magix support
  I need help getting my login credentials to work.I have been with Magix for years and bought many products.I needed to change the Account email address so I logged in and followed the prompts to change the email associated with my account. It
• SOUND FORGE

  2 answers, most recent on 5/20/2023

  RE: I paid for Sound Forge 11 ... i need to retrieve my serial # to instal
  @Darin-Holtom Visit Magix.com and log into your user account (you can use your old Sony login credentials in case you registered SF 11 with Sony). Then redownload your software under "My Products"