• Music Maker

  15 answers, most recent on 4/12/2020

  Lost Soundpools during download and installation
  I have recently purchased Stranger Synths collection using a voucher within the Music Maker 2020 program. However after making the purchase, it got stuck on installation of the soundpool until it eventually crashed. After reloading the program, the
• Off topic

  4 answers, most recent on 3/25/2020

  RE: Customer service
  @udomporn-b This is a user to user forum, not a contact for Magix Sales or Support so no-one here can directly help you. Are you absolutely certain you have not signed up for some kind of subscription service for a Magix product or an add-on for
• Music Maker

  4 answers, most recent on 2/4/2020

  Problems with Magix reinstallation
  Hi, I had to reinstall Magix Music Maker after a problem with my computer caused by a Windows update. I downloaded and installed the program from the website and spent many a happy hour downloading my loops and instruments. I was asked to upgrade
• Other products

  2 answers, most recent on 4/2/2020

  Freedrum Dongle not recognized
  Hello there, after installing sensorware, I plug in the usb dongle, which pops up under 'Other devices' in Windows 10. After a few seconds, it reads 'Driver error'.When I turn on the sensors, they do not show up in the devices list. Nor when
• Music Maker

  No answers, created on 1/24/2020

  Remixes
  I have downloaded stems and loops from a popular duo, 100 gecs off, off their website to make remixes of their songs. How can I download these sounds into music maker so I can mix and edit them like I would any other loops.
• Music Maker

  One answer, on 1/20/2020

  RE: Music Maker 14, need serial code, lost mine.
  Hi . . . . Music Maker 14 . . . . Assuming you mean the version released in 2008 then you may just be lucky to retrieve your serial number from Magix as follows: Browse to the magix.com website Click the My Account icon - third icon top right of
• Web Designer

  6 answers, most recent on 1/20/2020

  RE: [Closed] Web Builder discontinued - how to change index page
  Thanks John, I figured it. Not in 'My Homepage' but in Domain & Email I simply had to transfer ukulele.magix.net from being assigned to Web Maker to assigned to FTP. That is all. Now typing ukulele.magix.net takes people direct to correct
• Web Designer

  6 answers, most recent on 1/20/2020

  RE: [Closed] Web Builder discontinued - how to change index page
  @Neil-Woodcock Hi . . . . the issue is that you cannot ftp an index file for your main website if created in free Web Builder, eg ukulele.magix.net, . . . . In your magix-online account under 'Your homepage' is the root URL assigned to Website Maker
• ACID

  11 answers, most recent on 5/15/2020

  Issues with and confusion about Acid Pro 9
  I've been a user of Acid for many years now, but I really am beginning to lose patience with both the product and the company 'Magix'.For a start I am pretty upset that I had to pay anything for my upgrade from Acid Pro 8 to Acid Pro 9. Acid Pro 8
• SOUND FORGE

  One answer, on 1/2/2020

  brand new SF12 install - can't get technical support help
  version 12.1 build 170 64-bit new install on 1/1/2020   FIRST, magix website complains that my product is too old. I don't see a way to contact customer service to resolve this. It says I must buy a technical support voucher. When I click to buy,
• Movie Studio

  6 answers, most recent on 12/29/2019

  RE: Questions re Plug in/Title Template control - a New Years Resolution?
  @Xenofex2 Hi George . . . . when we do backups that we cover every potential issue . . . . I have 3 different back up regimes for - A master backup of the folder which contains all my MEP and Music Maker projects complete with source files,
• Web Designer

  8 answers, most recent on 12/19/2019

  RE: Cancellation of your MAGIX Website Maker free contract
    @Robin-Green, @PekkaP Hi The first line of email reads: You have subscribed to the product "Website Maker free" in MAGIX Online World It does not refer to Web Designer - Website Maker was the site builder that was available at Magix
• Web Designer

  8 answers, most recent on 12/19/2019

  Cancellation of your MAGIX Website Maker free contract
  Hi I've received an email with the above message in the subject. It is suggesting web sites designed using older versions of Web Designer will not work properly. Something to do with Flash Player. My sites were all designed with older versions of
• Music Maker

  17 answers, most recent on 12/12/2019

  RE: Store App within Magix Music Maker
  @VDS Hi there, Just a few remarks in addition to what was already said: If you're really experiencing the problem with the support website rejecting you with a current product, please try logging out completely from the support website and logging
• Music Maker

  3 answers, most recent on 11/16/2019

  RE: drum machine
  I did write that it is Music Maker 14.   However, it is a 1.4 dual AMD chip, 64 bit processor. I 've had it for years. Right now I can't find the CD case with serial number to re-download. Magix 14 music maker since is asking for serial number kn
• Music Maker

  One answer, on 11/9/2019

  RE: how to sync to new computer
  @Kristy-Winspur Hi If the Music Maker was version MX or later you can either: Download and install the version you had by going to the Magix website magix.com  click the My Account icon top right of the home page   login with the email address and
• Music Maker

  One answer, on 11/7/2019

  RE: [Closed] Music Maker update 28.0.2.45
  As far as the specifics of the new subscription-based model for soundpools ("Loops Unlimited") go, please also see the official information page on the main MAGIX website: https://www.magix.com/gb/music/music-maker/loops-unlimited/  
• Music Maker

  4 answers, most recent on 11/2/2019

  RE: Lost CD - Magix already installed . Re-download Or Activation ?
  @vesper-gremlin Hi . . . . I copied the entire magix folder onto the new laptop and wasn't surprised to find it asking me to insert the original CD when i tried starting it . . . . That method of 'installing' software does not work - there will be
• Movie Studio

  7 answers, most recent on 9/5/2019

  Help a noob decide on a product!
  Hi everyone, I need a piece of software for a one off video editing job (happy to pay money for it), but not entirely sure what software I need. I *think* I need MEP, but allow me to explain the project and you can recommend. EDITING PC: i5 4670
• Web Designer

  4 answers, most recent on 9/4/2019

  RE: Magix Online World Registration
  I wish to cancel my contract, which is due to auto-renew at the end of December. Where can I find the Online Contract Termination Form, which is mentioned in Section 12.3 of Magix Website Maker - Terms and Conditions ?
• Web Designer

  10 answers, most recent on 8/31/2019

  RE: Complaints
  You are wrong - my original post to the Help Forum was an operational issue. The Forum was unable to resolve it, so I tried to get help from Magix, which the would only provide if I was willing to pay them. I intend to change to a different Website
• Music Maker

  5 answers, most recent on 8/29/2019

  RE: izotope neutrino v1.0
  ok feel like abit of a burke but hay nevermind,so last time i tried to install neutreno it would not install so i tried doing it outside of magix now it installed but was still unavalible in MMM2020 and wants to be installed. so just finished
• Music Maker

  3 answers, most recent on 7/11/2019

  RE: music maker 2017 keyboard not working
  Hi there, This problem is a compatibility issue between the technology used to render the on-screen keyboard and certain graphics cards/drivers. Make your graphics driver is fully functional and up-to-date, via the website of the graphics hardware
• Movie Studio

  11 answers, most recent on 6/12/2019

  RE: MEP19Premium Going Crazy
  Yes, I've heard all that before so why did it use to work but suddenly doesn't. I didn't get all those nice videos on my youtube channel by accident. I had to download the program from the website and use my code already just to get it going when