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  • SOUND FORGE
    4 answers, most recent 2 hours ago
    RE: soundforge 17 error
    mp3 or .wav doesn`t matter the program won`t open,not even as administrator ,this error prevents opening the program. should i reinstall the program to start fresh?
  • Movie Studio
    6 answers, most recent on 2/1/2026
    Video Deluxe 2026 Could Not Find a Part of the Program
    Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    [Solved] Sound Forge 365 activating and registering
    Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I
  • Movie Studio
    3 answers, most recent on 12/18/2025
    RE: [Solved] Can't activate video delux 2026
    @FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get
  • Music Maker
    2 answers, most recent on 3/15/2026
    I installed Music Maker 2014 in new computer.
    my passwords for the program will not work states error 10 what can I do.
  • SOUND FORGE
    4 answers, most recent 2 hours ago
    soundforge 17 error
    while downloading a mp3 file got an error message ,prompting a send notification to Magix but no response on a correction or fix. The software is crashed ,can`t close the program or use. do i uninstall,reinstall need help or would like to buy
  • Movie Studio
    One answer, on 12/25/2025
    [Video Delxue 2026 premium] always crashes during export
    Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
  • Movie Studio
    6 answers, most recent on 2/1/2026
    RE: Video Deluxe 2026 Could Not Find a Part of the Program
    I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall
  • Off topic
    One answer, on 2/21/2026
    [Closed] Vegas pro 23.0 Error code 14 help pls
    I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
  • Music Maker
    10 answers, most recent on 10/19/2025
    [Solved] File suddenly will not open!
    I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
  • Other products
    One answer, on 1/24/2026
    photomanager deluxe crashing
    After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
  • Music Maker
    No answers, created on 1/13/2026
    VST plugin missing file "com.files.base/config/automation_1_1_0.lua"
    After much longer than really should be required to fix something that shouldn't be shipped broken, I tracked the issue with one of my VSTs by finding its log: Vita Version 2.6.0.34 Windows 64 bit01:44:37:216 (error)      
  • Music Maker
    13 answers, most recent on 10/21/2025
    RE: 2024 2025 2026 none of them work and support are ignoring my tickets
    @pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    @dave-b3271  Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. Alas, while this may be true it's hard to find when, on running the program, I get the error:   The program could not be started. It's possible
  • Movie Studio
    2 answers, most recent on 2/14/2025
    [Solved] Adding a voice-over does not work
    When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    RE: Sound Forge 365 activating and registering
    Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
  • Music Maker
    9 answers, most recent on 12/29/2025
    RE: Music Maker Loops Unlimited Subscription
    @David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users
  • ACID
    5 answers, most recent on 6/15/2025
    RE: Error x8004e204 (Izotope Neutron 4)
    @elbe63 Hi . . . . So, that used to work... now all it says is Error x8004e204 (message missing) . . . . Given that the program was working, then suddenly starts failing with a Windows error code would suggest there has been a Windows update which
  • ACID
    13 answers, most recent on 12/31/2024
    My Acid 11 Error code 14
    I can not access my ACID program. VEGAS program works well. The serial numbers check well. Code 14 is blocking my use of the program.
  • Movie Studio
    14 answers, most recent on 11/15/2025
    RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
    OK, I believe I have completed what you stated. i installed Revo. I deleted webroot software, the MAGIX deluxe and all associated with it. Restarted the laptop, re-installed MAGIX, this time it did not want to abort when trying to upload. (MAGIX
  • SOUND FORGE
    3 answers, most recent on 1/20/2026
    RE: My Audiostudio16 all of a sudden failed to record.
    Thanks rraud, I'll try your suggestions. I sent the error msg attached to Magix, but haven't heard back yet. And I can't do the 'File> Reset' tool because program won't launch. I'll try your other options. .
  • Movie Studio
    3 answers, most recent on 12/18/2025
    [Solved] Can't activate video delux 2026
    I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
  • MAGIX
    10 answers, most recent on 3/30/2026
    RE: Service Status: Loops Unlimited #Solved
    Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
  • ACID
    2 answers, most recent on 8/31/2025
    RE: Magix Independence Pro Suite Activation Error Code: -1
    @Flavius_Guy Hi Error code -1   means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
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