Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I

Movie Studio

6 answers, most recent on 2/1/2026

Video Deluxe 2026 Could Not Find a Part of the Program

Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to

Movie Studio

3 answers, most recent on 12/18/2025

RE: [Solved] Can't activate video delux 2026

@FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get

Movie Studio

One answer, on 12/25/2025

[Video Delxue 2026 premium] always crashes during export

Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall

Music Maker

10 answers, most recent on 10/19/2025

[Solved] File suddenly will not open!

I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.

Other products

One answer, on 1/24/2026

photomanager deluxe crashing

After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++

Audio Cleaning Lab

14 answers, most recent on 1/27/2025

RE: "Import for file type 101 is not possible" errors

@dave-b3271 Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. Alas, while this may be true it's hard to find when, on running the program, I get the error: The program could not be started. It's possible

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

@pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.

Music Maker

No answers, created on 1/13/2026

VST plugin missing file "com.files.base/config/automation_1_1_0.lua"

After much longer than really should be required to fix something that shouldn't be shipped broken, I tracked the issue with one of my VSTs by finding its log: Vita Version 2.6.0.34 Windows 64 bit01:44:37:216 (error)

Movie Studio

2 answers, most recent on 2/14/2025

[Solved] Adding a voice-over does not work

When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users

ACID

5 answers, most recent on 6/15/2025

RE: Error x8004e204 (Izotope Neutron 4)

@elbe63 Hi . . . . So, that used to work... now all it says is Error x8004e204 (message missing) . . . . Given that the program was working, then suddenly starts failing with a Windows error code would suggest there has been a Windows update which

ACID

13 answers, most recent on 12/31/2024

My Acid 11 Error code 14

I can not access my ACID program. VEGAS program works well. The serial numbers check well. Code 14 is blocking my use of the program.

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

OK, I believe I have completed what you stated. i installed Revo. I deleted webroot software, the MAGIX deluxe and all associated with it. Restarted the laptop, re-installed MAGIX, this time it did not want to abort when trying to upload. (MAGIX

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Thanks rraud, I'll try your suggestions. I sent the error msg attached to Magix, but haven't heard back yet. And I can't do the 'File> Reset' tool because program won't launch. I'll try your other options. .

Movie Studio

3 answers, most recent on 12/18/2025

[Solved] Can't activate video delux 2026

I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial

ACID

2 answers, most recent on 8/31/2025

RE: Magix Independence Pro Suite Activation Error Code: -1

@Flavius_Guy Hi Error code -1 means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John

ACID

12 answers, most recent on 1/31/2025

Loops and songs and error message

Trying to add loops and song to my acid project but I cant find the loops and song that came with the acid program. I am also getting an error message saying invalid serial number and Im using the one given to me at purchase

SOUND FORGE

One answer, on 2/28/2025

RE: SoundForege 14 Steam edition Error Code -59

@Lee-ChanHee Hi The error code should have a descrition of the error when posting please give the full error message or a screenshot of the error message dialog box. Error code -59 usually means the program folder may be damaged, see this Support

Rescue Your Videotapes!

4 answers, most recent on 9/23/2025

Video easy Video Saver 8

I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3

Music Maker

One answer, on 1/28/2026

I had purchased the Magix Music Maker 2026 and never got the code

Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.

Music Maker

8 answers, most recent on 5/27/2024

[Solved] The program gets stuck while recording audio

i, I have Music Maker v: 32.1.0.18, Win10 + PreSonus AudioBOX usb96 sound card Audio recording doesn't work, after enabling the microphone it does. On the 2nd day it stopped recording again, after 3 hours of setup it did again. From day 3, the