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  • MAGIX
    10 answers, most recent on 3/30/2026
    RE: Service Status: Loops Unlimited #Solved
    Unfortunately this issue is still not fixed as of 12:12am Eastern Standard Time. US. Still the same issue with Loops Unlimited not working.
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    I am in Australia. Is HDTV the right setting?
  • SOUND FORGE
    15 answers, most recent on 1/2/2026
    RE: mouse won't click properly in sf 18 waveform
    What is up with having to double-click super fast to select an area? Super annoying.
  • Rescue Your Videotapes!
    11 answers, most recent on 4/29/2026
    RE: Order send and paid, no response
    Anyone knows if I would get answers today? Still only silence today, no emails, no response.What is happening with MAGIX? ???
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @browj2, @idd-2016 Hi Issue solved, reset of VPX 17 fixed the media links, however there is, IMO, a 'bug' - after using the Render options, then repeating the same sequence of operation ie from top to bottom setting the video/audio options to
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    It is not crashing anymore. Everything is good now. 👍 Thank you SP. Please review my last post above 🙏 Hmmmmm.... "....Music Maker 2026 free demo version and use the file from it as this seems to work as @shkr mentioned above...." AH, I understand
  • SOUND FORGE
    2 answers, most recent on 4/24/2026
    RE: Buying serial number to activate SFAS 17
    @Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party
  • Audio Cleaning Lab
    4 answers, most recent on 4/17/2026
    RE: Magix Cleaning Lab 2013
    @Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape
  • Movie Studio
    3 answers, most recent on 2/27/2026
    RE: MPEG4
    @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
  • Movie Studio
    22 answers, most recent on 1/7/2026
    RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
    @CubeAce Hi Ray, Or maybe the 'feature' was just dropped and not a bug but a planned cut I'll go with Occam's razor - simply whoever programmed the thing didn't understand these things and no one who did was left. All that happens is that mono sends
  • Movie Studio
    22 answers, most recent on 1/7/2026
    RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
    @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
  • Off topic
    31 answers, most recent on 5/29/2026
    RE: Stopping pop-ups from MAGIX on PC Boot
    Hi allThe Grinch is back. For the past couple of days I have been greeted by this (or similar) This would appear to be a MAGIX ad so I am, again, going to blame MAGIX. I have (just now) worked through this thread and checked that I have undertaken
  • Other products
    4 answers, most recent on 6/13/2026
    RE: Independence Pro Premium Suite failed to download
    @csf Hi Have you checked your Antivirus software is not blocking the download? Which AV are you using? John EBForum Moderator  
  • Music Maker
    8 answers, most recent on 5/30/2026
    RE: Licence Document
    @johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your
  • Movie Studio
    18 answers, most recent on 6/18/2026
    RE: Video Deluxe 2026 Plus
    Thanks @johnebaker It is still not working. I tried everything but used another program to clean uninstall which was already on my computer. I will try again with Revo
  • Other products
    One answer, on 1/24/2026
    photomanager deluxe crashing
    After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
  • Off topic
    40 answers, most recent on 1/26/2026
    RE: [Closed] Does Magix have customer support?
    I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    RE: Cannot install my software on a new machine - no response to ticket
    @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
  • Other products
    20 answers, most recent on 5/27/2026
    RE: Independence Pro 3.3
    @RICHARD-HOWELLS Did this crash happen in the past as well or is it a new phenomenon? If it only appeared recently it might be caused by a change in Ventura or a new Cubase version. Sadly, I don't think there will be any update to Independence to
  • Movie Studio
    One answer, on 1/20/2026
    RE: Windows 11
    @mario-veronese Benvenuti nel forum degli utenti Magix. Video Deluxe 17, noto anche come Movie Deluxe 17, è quasi certamente troppo vecchio per funzionare correttamente su Windows 11. L'ultima versione disponibile è la 25, quindi sono state
  • ACID
    3 answers, most recent on 4/19/2026
    May be there is hope for this program yet....?
    Seems that Boris FX now owns VEGAS, SOUND FORGE ... and ACID. If nothing else it'll be interesting.
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