• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  I can't pay for my subscription! I get an error!
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko If you tell us the error messages or upload screenshots we might be able to suggest something.
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  Error code -14
  I registered it on April 14, 2026 and had been using it without any issues. However, when I tried to run it on May 4, 2026, the error code appeared. It was working fine until May 3, 2026.Please help me resolve this issue.
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  @flackie5022 Which version? Did you get an error message?
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, Computer specifications are now in my profile. Error message when attempting to install Magix Photostory deluxe 2025: Error in module "ntdll.dll" (Load address 0x0000FFA53180000) at address 0x0000FFA532E75CE (Exception 0xc0000005 "Access
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  THANX RAUUD I TRIED TO RESET TO NO AVAIL ERROR MESSAGE ONLY TO SEND.THIS IS HORRIBLE F1  
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• Music Maker

  2 answers, most recent on 3/15/2026

  I installed Music Maker 2014 in new computer.
  my passwords for the program will not work states error 10 what can I do.
• Off topic

  159 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. The last time I looked, they said they fixed the issue with
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am sorry to paste like this but I keep getting a 403 Forbidden error and I can't contact support or make my own thread  
• SOUND FORGE

  One answer, on 12/29/2025

  RE: 1618
  @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Thanks for your reply, it comes up with "Unable to connect error 12002" never had this before.
• Off topic

  One answer, on 2/21/2026

  [Closed] Vegas pro 23.0 Error code 14 help pls
  I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message. 
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Music Maker

  7 answers, most recent on 3/29/2026

  Loops unlimited will not load
  Loops do not load in to programme at start up and get a error ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  mp3 or .wav doesn`t matter the program won`t open,not even as administrator ,this error prevents opening the program. should i reinstall the program to start fresh?
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
• Movie Studio

  6 answers, most recent on 2/1/2026

  Video Deluxe 2026 Could Not Find a Part of the Program
  Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to
• SOUND FORGE

  One answer, on 12/29/2025

  1618
  Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.