• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 A pity. Magix Support should at the outset have redirected you to Vegas support who are better equipped to answer your questions. Sadly Magix Support appears to be not working very efficiently at present.
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  @John-Phalen  it still won’t load into Vegas 18. Questions about the Magix Vegas range of products should be posted to https://www.vegascreativesoftware.info/us/news-forum/ JeffForum Moderator
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hi Search Google with this question: Acid how to export metronome tick as audio file. The AI will give several workaround options for how to do this John EBForum Moderator
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Claude-Dijuste Hi Your question has been hidden as it is does not relate to the issue in this post. John EBForum Moderator    
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @pjleese The program in the Ultimate Edition is still the Premium version, in case this is your question. There is no separate Ultimate program version. But the Ultimate Edition comes with additional content. So please check your order confirmation
• Movie Studio

  3 answers, most recent on 6/9/2026

  RE: Movie Studio Platinum 12.0
  @Steve-Davis2595 Hi. All Vegas product questions are now handled at https://forum.borisfx.com/ Basically you have a legacy product now and I doubt there is any support for it. But you can at least ask for ideas at that forum. Ray.
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Also, please respond fully to all questions posed to you! In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  The following information is now available in the support section: https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• Movie Studio

  One answer, on 2/27/2026

  [Closed] MPEG4 codec
  I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Other products

  3 answers, most recent on 2/28/2026

  RE: MAGIX playR
  @dj_ost1n Welcome to the Magix user to user forums. As such, there are no Magix staff here to answer your questions, sorry. Instead, you will need to email infoservice@magix.net to ask them whether the information you request is
• Video Pro X

  One answer, on 1/11/2026

  RE: "Mixdown - Please Update Your Graphics Card Driver"
  https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card At the moment, it does not appear to be known when the problem will
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina There are no "dumb questions"! I need to attach the external harddrive everytime I use the programme, correct? Yes, unless you do as I do and keep the external drive permanently connected to your computer. I actually have three external and
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Photostory

  3 answers, most recent on 3/19/2026

  RE: using my own music on photostory deluxe 2025
  @louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper As @SP. writes, the standard update cycle for Magix products seems to still be "active". At least, nothing has been said to suggest otherwise. However, in direct answer to your question, the current latest version of VPX is 17, not
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva Hi. There is little to no interaction between Magix staff and any of the members here and I doubt anyone here, including the moderators, knows the answer to your question. Personally, it feels like the whole Windows / pc platform is
• Other products

  One answer, on 4/16/2026

  RE: [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  @gamjaevawoo Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum Moderator
• Video Pro X

  One answer, on 4/15/2026

  RE: [Closed] composite mode is completely stuck on Alpha
  @Mike-Erskine-Kellie Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum