• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Well, seems we've reached a dead end. We have repeatedly tried through https://www.magix.info/us/support/ and all we get our AI responses with suggestions by the AI how to get it forwarded to human support, but nothing we reply to it gets us
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Correct. The Magix login will have everything including Vegas Pro and VPX/MMS/VDL/MEP along with other software one has purchased from Magix.
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Off topic

  163 answers, most recent 14 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• Music Maker

  8 answers, most recent on 12/30/2025

  Soundpool problem
  I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 There are many reports of Adobe apps crashing in ntdll, but at the Adobe community. https://www.google.com/search?q=ntdll+site%3Acommunity.adobe.com Like I said, crashes in ntdll point to faulty drivers. So, please check your audio
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Hi Are you using a Microsoft account to login and OneDrive? John EB
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  Yes, that plug-in does have that Receive MIDI option and I tried that as well. Lost track of everything I've been trying. Have a query floating about in Line6's world. There are LIne6 discussions of difficulties with MIDI control of that Native app
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  @flackie5022 Great to hear your problem is solved, and thanks for the feedback! Jeff
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  WIll we also get a fix for older versions? I use Video Deluxe Premium 2024 and didn't got any fix.
• Movie Studio

  8 answers, most recent on 2/5/2026

  Repeated glitch in burned disc
  I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: MxDownloadManager.exe crashes when trying to download Version 7
  Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, I would strongly suggest you keep ALL a project's files, including the MVP, in the same folder, and preferably not on your C drive/Documents folder.
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy . . . . Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so obviously it was reduced just for the demo/commentary purposes . . . . 320x 240 was the native resolution of the early Panasonic VHS or VHS-C,
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Without a small sample video and the same steps you use, along with your computer specs, it is sort of hard to give a "yes, me too" or a "no, not here on my computer".
• Off topic

  163 answers, most recent 14 hours ago

  RE: Magix support has not responded to support tickets for months
  @Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  The color in the screenshots, as you see, is what I see see in Irfanview and Photoshop. But red and yellow in general are correct in the other softwares. I just made a screenshot of your comment of the Anaglyph mode access (since I'm not familiar
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @set Hi Your very welcome and all the best to you in your new adventures. Stephen 😉 Forum Moderator
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message. 
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  @tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the