Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Doug-Pauley You have a Vegas product so need to go the Vegas forum and the following link which provides the solution to your problem https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

ACID

6 answers, most recent on 3/26/2026

RE: Acid Pro 10 metronome volume

@FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having

SOUND FORGE

One answer, on 1/15/2026

VU monitoring of record levels while muting monitoring of recording

I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@AAProds Hi Al If OneDrive is syncing to the cloud, the folder, which will either be called Magix or Magix Projects, and assuming a default installation, will be in: C:\Users\Username\OneDrive\Documents\ You can check this in the programs Settings,

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@browj2 @johnebaker @ImTerribleAtThis No go. Perhaps I have a dodgy LUT. Could one of you post a LUT that works with VDL on Google Drive for me to try? Here's one I've been trying

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

@gimigitara Maybe your Windows is missing some runtimes or it's damaged. You can try the following to repair it: open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as

Music Maker

7 answers, most recent on 2/22/2026

LOST SOUND POOLS AND LOOPS

MY HARD DRIVE RECENTLY CRASHED AND ALL MY DATA WAS UNRECOVERABLE. I RE-INSTALLED MAGIX MUSIC MAKER HOPING THAT ALL OF MY PURCHASED LOOPS AND SOUND POOLS WOULD AUTOMATICALLY POPULATE. BUT THERE IS NO DATA...NO PURCHASED AUDIO..NOTHING. IF ALL OF MY

Off topic

163 answers, most recent 10 hours ago

RE: Magix support has not responded to support tickets for months

@david-simms Hi This topic is about Magix support not Music Maker, your post has been hidden. Please repost your question in the correct section of the forum, when you click New Post top of this page select in the Category option box Audio, Music

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@johnebaker, “import.mp4” is only stock content material. Here is another source video example with a GOP of 24: https://app.box.com/s/6jy1jhs1lc9ijp9aqozodl8zbl8yux6f (imported.mp4) If you export it using the MPEG-4 H.264 default preset “MP4 FullHD

Video Pro X

4 answers, most recent on 5/28/2026

RE: Video Pro X17 stuck at "Initializing movie"

@wilkoryte Hi Try the following: Arrange the program interface as you want it to be Select Window, Windows arrangement, Save, give the layout a name and save it. Restart VPX. If the issue persists we need more information: Computer

Other products

4 answers, most recent on 3/9/2026

Movie Delux 2026 Feedback button goes to Patches, not to feedback area

Good day to you. I needed to add a suggestion, but the FEEDBACK button points to the wrong URL, so I've forgotten what I wanted to suggest. LOL. #ADHD train, I don't need help getting lost. Please fix this tiny issue for me. The link should point

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Greetings Mike, Assuming that MEP couldn't find the photos and they aren't in the Recycle Bin as Al suggested, then this is a long shot but may be worth a try. If the computer was left on for hours, is it possible that Malwarebytes

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@James-Fleming6483 @browj2 The screen recorder records only the screen, no audio. For both, you need to use a different app, like OBS. John, not correct. Magix will record audio.

SOUND FORGE

4 answers, most recent on 2/1/2026

RE: Extraction de pistes CD

Bonjour, Merci d'abord pour la réponse. Ce faisant, le message lu précédemment a bien disparu et l'icône de lancement est désormais ornée d'un blason de couleur jaune et bleu. L'anomalie a cependant été déplacée puisque la sollicitation de

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

@Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm To which Windows directory are the videos recorded to? There were reports from users that OneDrive synchronization can interfere with the correct functioning of Magix software under Windows. If OneDrive is enabled and the Magix user files

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes

Movie Studio

16 answers, most recent Yesterday

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)