• Music Maker

  One answer, on 10/3/2025

  RE: Premium Edition needs "VST Support" for 3rd party VST plugins
  @JustRaccoon Make sure you're connected to the Internet and logged into your customer account. If this doesn't help open the program settings and click on the button to clean up the in-app-store. This will delete the old cache.
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• Video Pro X

  3 answers, most recent on 11/27/2025

  changing 16:9 to story size
  Hey when I have like 10 clips in my timeline for a basketball highlight clip, Im having trouble adjusting it into a nice story frame as the action in the clip moves into directions. I do know how to adjust the size, but once I have 10 sec with the
• Video Easy

  One answer, on 8/28/2025

  Error 24
  After downloading the software this afternoon I cannot get passed ERROR 24 this is driving me mad saying that my brand new to me software as been used by another email account HELP What should I do ?
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again, yes I have left it, for up to ten minutes... the fact that it crashed even Da vinci means it's not just magix. (crashes ie freezes up and sometimes closes) @Reyfox I did the search all it did was open a google search for the phrase, is it
• Movie Studio

  3 answers, most recent on 6/24/2025

  RE: Audio noise
  @Brian-Lee No problem. Feedback on the forum is always appreciated as solutions can help others who may be browsing for a similar problem. Ray.
• Other products

  One answer, on 6/23/2025

  RE: [Closed] cannot install vegas pro22
  @Kev-Mcgoldrick Kev, you're in the wrong forum. The Vegas forum is here: https://www.vegascreativesoftware.info/us/ They should be able to help.
• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  If you watch the attached 2 min Youtube video in my previous post, at the 1 min mark, backing up the registry is explained. Hopefully all our suggestions to @PETER-SMITH1397 has helped him resolve this issue. 🤓
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  I have also been unable to have Magix technical support respond to my request for help. They are having their bot send canned responses "Your e-mail will soon be answered by one of our employees." But their staff never respond. It is very
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  install Problem
  Please Help , I just downloaded the install file link and installed the program but do not see the Sound Forge Icon any where...And also can not find the installed program on my PC of Sound Forge 17
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  I tried that, but it didn't help. So I installed version 2025 on my old PC and changed everything. So why not the 2026 version? It seems MAGIX still has a lot of work to do here.
• SOUND FORGE

  One answer, on 7/29/2025

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 @SP. A clean Windows system install with just Windows Defender is more than enough. You don't need additional antivirus or firewalls or control centers. This stuff damages more than it helps. +100% to this!
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 remove the antivirus and malwarebytes A clean Windows system install with just Windows Defender is more than enough. You don't need additional antivirus or firewalls or control centers. This stuff damages more than it helps.
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Welcome to the Magix users forums. Yes, it is very disappointing when new software fails to "work properly" but, where we can, fellow-users will do their best to help you! I assume from what you have written that you have followed the AI
• SOUND FORGE

  12 answers, most recent on 12/5/2025

  Ozone 12 Advanced Plugin Not Recognized in Sound Forge Audio Studio 17
  I scan the plugin in the folder where it was installed but it doesn't appear. Can anyone help? It's amazing that in Sound Forge Audio Cleaning Lab 4 it opens right away.
• Movie Studio

  3 answers, most recent on 9/24/2025

  Serial Number
  I have a hard copy of Movie Studio 2024 Platinum which I purchased earlier this year. I need to reinstall it but have lost the registration code. I am using Windows 10. Can someone please help me to get the software reinstalled?
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Yes, sorry i was a bit busy a lot of things at life in the same time. Full name: MAGIX Movie Edit Pro Version: 17.0.3.178 (UDP3) I hope it will help Once more thanks a lot.
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Hi . . . . an error message appears saying that it is not my product . . . . What is the full error message, a screenshot of the message would help. John EBForum Moderator
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Other products

  2 answers, most recent on 11/27/2025

  RE: [Closed] Trying to install Vegas Pro
  @Joseph-Cutillo Do you have antivirus software other than standard Windows Defender? Maybe such an antivirus software is interfering with the installation. Also, check out the official user forum for Vegas at: