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  • Movie Studio
    16 answers, most recent on 12/23/2025
    RE: No video only sound
    @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
  • Photostory
    2 answers, most recent on 4/8/2026
    RE: Difficulty finding a tutorial to animate pictures in slideshow
    Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.
  • SOUND FORGE
    2 answers, most recent on 12/22/2025
    RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
    Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,
  • Off topic
    159 answers, most recent 3 hours ago
    RE: Magix support has not responded to support tickets for months
    I had high hopes as well, no response for support tickets in months! I cannot register ANY of my older software versions of Sound Forge ACL 1-&-3. I HAD to purchase ACL4 and it to has problems so; should I purchase ANY other Software from
  • SOUND FORGE
    7 answers, most recent on 4/2/2026
    RE: soundforge 17 error
    In that case, I would uninstall Sound Forge using a third-party uninstaller like 'Revo Uninstall' that can uninstall and remove left-over registry entries and other pertinent data the Windows uninstall leaves behind, which can cause issues to
  • Music Maker
    15 answers, most recent on 4/7/2026
    RE: installation failed
    @gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
  • Movie Studio
    8 answers, most recent on 2/5/2026
    RE: Repeated glitch in burned disc
    I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than
  • ACID
    4 answers, most recent on 1/31/2026
    RE: (Solved) ACID 11 Some sounds are distorted while others aren't.
    Hey thx. Now the files sounds better with this option, when i hear them previous or insert them. but i need the loop function. now i have only One Shot or Beatmapped. when i will play a file nonstop for while i need the loop function. with the other
  • Off topic
    5 answers, most recent on 6/3/2026
    RE: Is it worth continuing to invest in Magix Software
    @DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when
  • Off topic
    159 answers, most recent 3 hours ago
    RE: Magix support has not responded to support tickets for months
    @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
  • Off topic
    159 answers, most recent 3 hours ago
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    @DesertSweeper Hi . . . . Studio 2026 fails on laptop but VPX16 runs fine on it - both same version (22.0.1.270 UDP3.) The Device options are all set to RTX 5070ti on the desktop and Intel Arc on the laptop. . . . . Try rolling back the RTX 5070 Ti
  • Off topic
    159 answers, most recent 3 hours ago
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    @johnebaker @me_again @CubeAce @vdl-user-v19 John, You nailed it. I exported the song (an MP4 H264 and AAC) to WAV (ironically using VDL) then used that WAV with my footage and it came out perfectly with the 3060. It would appear that Magix is
  • Video Pro X
    One answer, on 12/18/2025
    Video delux 2026 Crached
    I downloaded a trial version of Videodelux 2026. ComputerLenovo IdeapadWindows 11Processor: Intel(R) Core(TM) 7 150U (1.80 GHz)Installed RAM: 16.0 GB (15.7 GB available)Intel Graphics Card: 128 MBStorage: 956 GBSystem Type: 64-bit operating system,
  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    RE: what are correct driver(s) for the "video grabber" K0065 for win11?
    Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional
  • Off topic
    159 answers, most recent 3 hours ago
    RE: Magix support has not responded to support tickets for months
    MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
  • SOUND FORGE
    7 answers, most recent on 3/13/2026
    RE: Sound Forge Audio Studio 17
    Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
  • Movie Studio
    3 answers, most recent on 5/28/2026
    Seems to be a codec problem
    I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
  • Music Maker
    7 answers, most recent on 2/22/2026
    RE: LOST SOUND POOLS AND LOOPS
    @ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version
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