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I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

@Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees This has to be a bug? I tried your steps and this problem also happens in Sound Forge 12, so it's a problem happening for many years. But, it seems like saving the file via Save As... and then selecting 32 Bit Float as the output bit

Movie Studio

12 answers, most recent on 4/9/2026

How to stop Magix trying to force me to install Travel Maps everytime?

I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

my screens don't look like yours. The camera settings seems to include Magix in the desktop apps portion, which is different than the first sesction. The separate microphone settings does not include Magix, it does not appear in the list which

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@me_again Hi Andy. What I'm seeing is horizontal bands of varying contrast of various widths which may have been caused by the original VCR used when the clip was first digitised. At least that is what it looks like to me. I have no idea how that

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Tom-Essex Hi, Cubeace nailed it, thank you everyone for the thought and input! So, we still don't know what type of audio that you have. Which scenario of audio tracks is what you have? Did you purchase VPX 16? An excellent choice. I provided you

SOUND FORGE

4 answers, most recent on 5/11/2026

RE: License for iZotope Plugins

Well, seems we've reached a dead end. We have repeatedly tried through https://www.magix.info/us/support/ and all we get our AI responses with suggestions by the AI how to get it forwarded to human support, but nothing we reply to it gets us

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Ryan-Sch I have open tickets from October 2025. Since last summer Magix support was restructured and they barely respond now. In the past they usually responded quickly and solved problems. If you even don't get a response from RMEP, maybe we need

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

The plugins didn't load properly when I opened the project, but I was able to find and load the plugins so that part is working... just not sure if I'll be able to get them to load exactly the way I had them in the orig. project. I wonder if that's

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can

Movie Studio

10 answers, most recent on 4/26/2026

RE: Video Deluxe 2026

@Skyline_UK Hi The procedure is still the same as in this topic. The Opacity control is on every image, video clip or other items that can have opacity as indicated below, drag this up/down as required HTH John EBForum Moderator

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@me_again Hi Andy . . . . So this raises a bigger question, how to bulk change the Registry (there appears to be 16+ entries) to read MS2025 not Photostory? . . . Curiousity could be my undoing. . . . I scanned my registry for the Photostory

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved." Anyone

Other products

One answer, on 5/14/2026

[Closed] Vegas Pro 23 missing Mainconcept MPEG for render

I've been using Sony Movie Studio and Vegas Pro for years. I upgraded to Vegas Pro 23 a while ago but have not needed to make DVDs since the upgrade. I do have a need to make a DVD now. I tried to render my project to Mpeg-2 and the Sony and

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@spuddy13 Hi Brian . . . . i had 5 files in the wrong place unsure how it happened . . . . When this occurs to me, it is because I have been holding down the Ctrl key instead of the Shift key when dragging one or more objects on the timeline. Ctrl

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when

ACID

19 answers, most recent on 1/21/2026

WAVES VST Plug-in inssue

We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES

SOUND FORGE

3 answers, most recent on 1/20/2026

My Audiostudio16 all of a sudden failed to record.

My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Other products

One answer, on 2/26/2026

[Closed] Vegas Pro 22 - Surround Sound

I want to create a Surround 5.1 audio track(s) on my video, and I am having issues getting it to work. Are there any clear and concise directions printed anywhere that explains this? When I use the Pan tool I cannot get audio to route to my Center,

Off topic

13 answers, most recent on 2/27/2026

Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have