• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  Lines in digitized VHS
  Operating system: Windows 11 ProDevice: Magix Video Saver! 2022 (8546KA1)When I digitize old VHS cassettes. The quality is poor. Espesially in blue sky there is lines (see screenshot).When I watch same cassette with same VHS recorder from TV there
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi . . . . Where are the proDAD VitaScene V5 Pro effects suite . . . . If you have not installed Vitascene the download and serial number are available as shown below. Also see this topic. . . . . I have three separate emails addresses
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else.  I googled for a good 7hrs and found no threads on any site that could help me either.
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started a 30 day trial of ACL 4. Ok it is organized to look like the familiar ACL, but does not have a feature I used a lot namely DirectX plugins. I could add a sharp high Q filter to get rid of one hum frequency, listen to it, then go on to
• Movie Studio

  One answer, on 4/10/2026

  RE: Video Display/Audio in Video Deluxe 2026
  @hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• Movie Studio

  8 answers, most recent on 5/8/2026

  Pixelan AnyFX is Free
  I just installed it and it is working in VPX16. It is free. You can read and see what it does in the BorisFX Vegas Pro forum HERE. You can go to the Pixelan page HERE to read and download the software. Firefox did prompt something about the web like
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any
• Music Maker

  One answer, on 1/28/2026

  I had purchased the Magix Music Maker 2026 and never got the code
  Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  Hey SP. Thank you very much for such an in-depth explanation.It's a shame it's not easy-peasy to simply add my music for others to hear. There's always some sort of catch. There's no money related to my music as its only a hobby. My music has been
• Movie Studio

  16 answers, most recent on 2/25/2026

  Can't get Red Text
  V. 24.0.1.249 (UDP3) (Using Movie Studio for the first time on Windows 11 - and on a new Dell Tower.) In the Title Box, I'm not able to get text to be Red. I tried different combinations with Red, Red & Yellow, but the closest I can get to red
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker