• SOUND FORGE

  2 answers, most recent on 9/24/2025

  [Solved] Sound Forge 365 activating and registering
  Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.
• ACID

  5 answers, most recent on 6/15/2025

  RE: Error x8004e204 (Izotope Neutron 4)
  @elbe63 Hi . . . . So, that used to work... now all it says is Error x8004e204 (message missing) . . . . Given that the program was working, then suddenly starts failing with a Windows error code would suggest there has been a Windows update which
• ACID

  2 answers, most recent on 8/31/2025

  RE: Magix Independence Pro Suite Activation Error Code: -1
  @Flavius_Guy Hi Error code -1   means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  Video easy Video Saver 8
  I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
• SOUND FORGE

  One answer, on 7/1/2025

  Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  Error message when attempting to play back a music file
  I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file:  "The wave shape device:  speakers / headphones Realtek cannot be opened for playback.  Reason?
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
• ACID

  3 answers, most recent on 6/24/2025

  RE: Waves 15 Plugins not seen in Pro 11 Suite latest build
  @CharlieTweaks In this topic someone changed the VST scanner exe files inside the program folder with newer ones from Sound Forge to get Izotope Neutron running. Apparently that worked. So you can try to install the trial version of Sound Forge 18
• Off topic

  One answer, on 8/10/2025

  [Closed] CD Architect 5.2
  I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker I'll do a computer move when I'm forced to upgrade to Windows 11.I'm definitely not uprooting my entire system and manually moving every single thing I own to accomodate one unruly program. I have to replace my wifi card and then I'll
• Movie Studio

  2 answers, most recent on 9/10/2025

  RE: Error in module mx dec mf audio x64.dll
  Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos
• Music Maker

  3 answers, most recent on 5/26/2025

  RE: trying to activate MMM Premium edition
  hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  RE: Sound Forge 17.02 not starting correctly
  Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher Hi I can connect to Magix Online with Web Designer, no error messages, publishing a site goes through the process, and using FileZilla I can see that the web files have been updated, however it did take a while for the browser to get
• Movie Studio

  One answer, on 7/13/2025

  RE: Alteração e-mail
  I purchased license number Removed by Moderator and due to a registration error I registered the email address Removed by Moderator when it should be Removed by Moderator where I already have another product MAGIX Video Easy 3HD with license number
• Movie Studio

  20 answers, most recent on 10/9/2025

  Video files not loading
  I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the
• Movie Studio

  One answer, on 5/27/2025

  RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
  @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can