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Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Photostory

17 answers, most recent on 6/9/2026

Unable to start Photostory de luxe 2025 and 2026 after changing comput

My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

John, final destination is youtube so my sister gets to view my holiday films cheers Brian. i did take note settings but trying to find them and there not in my docs folder now p.s i have a 4k video camera and my phone is 4k i think my

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder

ACID

One answer, on 6/8/2026

RE: Error -2147163964 Acid Pro 11

@Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my

Video Pro X

4 answers, most recent on 5/28/2026

RE: Video Pro X17 stuck at "Initializing movie"

@wilkoryte Hi Try the following: Arrange the program interface as you want it to be Select Window, Windows arrangement, Save, give the layout a name and save it. Restart VPX. If the issue persists we need more information: Computer

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an

Movie Studio

5 answers, most recent on 6/5/2026

video deluxe - video export are setting stored anywhere ?

I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

@me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is

Music Maker

2 answers, most recent on 6/3/2026

Loops Unlimited Not Syncing to Music Maker

I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement