• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Good lord I have never clicked on that "Store" tab....extraordinary - thank you so much!
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Photostory

  One answer, on 5/20/2026

  RE: Asistente rutas de viaje de magix
  @rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro   Which
• Off topic

  160 answers, most recent 14 hours ago

  RE: Magix support has not responded to support tickets for months
  @Per-Schei @Tom_Sp Hi If you paid for Magix products using PayPal, well there has been issues when buyers purchased through PayPal said information was not processed to Magix to provide said links. You will need to contact PayPal to have your issue
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  You're right @SP. The problem is than none of the settings actually disable this.
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . if Someone else was to rip the Track I've made out of the Game Dev's Game, then claim it as their own, or other similar scenarios that would cause copyright issues . . . . if Someone else was to rip the Track I've made out of
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6283 Which software are you asking about? JeffForum Moderator
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Is there any way you could remote into my pc and diagnose the issue?  
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  John, I've lost track of what folder to stop syncing; could you please point it out.
• Music Maker

  2 answers, most recent on 5/12/2026

  RE: Incorrect package sent after payment
  @Russell-Middleton As @SP. writes, This means the program is absolutely identical. But you, as the user, have to download and install those additional plugins and Soundpools. You should be able to do this via the Downloads or possibly the Store tab
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hmmm... Can you put that "Gathering Storm" file on Onedrive for us to take a look?
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @emmrecs Hi Jeff, A video can be exported as a series of frames in one shot. Best to set a range first. File, Export Movie, Video as a sequence of frames. @badbob Hi, But why would you want to do this? What exactly do you want to do? If you just
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko If you tell us the error messages or upload screenshots we might be able to suggest something.
• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  @Daniel-Howard Music Maker 2026 Premium doesn't come with Loops Unlimited. Or did you purchase the Music Maker Unlimited bundle?
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Thank you for the feedback, pleased to hear the issue is resolved. John EB
• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  @Daniel-Howard Excellent. You should select your last post as the solution of this question, just in case somebody encounters the same problem.
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.   If
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, the MKVs need access permission, the MP4s can be downloaded fine. Could you give us just one troublesome MKV.
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Other products

  One answer, on 5/28/2026

  RE: Photo Manager Delux and videos
  @June-Chan Have you tried clicking the arrows here?
• Other products

  One answer, on 5/28/2026

  Photo Manager Delux and videos
  I have Photo Manager Delux and it is showing all videos on their side, how can I turn them right side up. Thank you.