• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  My video was doing exceptionally fine until today. Now all of my clips are sitting in the lower left corner and I can't seem to get it back to the middle... Someone please help me as I have a video memorial for a wake due this evening at 7p. Thanks
• Movie Studio

  3 answers, most recent on 5/13/2026

  Nvidia and VDL2026+
  Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @me_again Hi Andy What does MediaInfo say the encoding format used in the original MOV files is? Shutter Encoder was the first one I tried to convert the Alpha channel files - there appears to be no setting for the Alpha channel encoding to
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  John, final destination is youtube so my sister gets to view my holiday films   cheers   Brian.   i did take note settings but trying to find them and there not in my docs folder now p.s i have a 4k video camera and my phone is 4k i think my
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, Should a squeaky-clean version of VPX16 burn DVD-DL discs okay? It "should", but "will" it? 😂 One thing before I risk turning another DVD-DL into a brick: Burn to the "Image Recorder"/ISO first. If that bit fails, you know it's the
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Arrgh! I copied everything to another Movie, changed AI Sharpen everywhere to Pixelan Smartsharpen, exported and it worked. However, I forgot that I had put some audio effects (noise reduction, EQ and compression) in the Mixer, so I ended up with
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus Hi The BorisFX Sound Forge forum is here, you should be able to login with your email address and password. As there is no possible resolution in this forum his topic will be closed. John EBForum Moderator
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . MAGIX Movie Edit Pro 11 v5.5.4.1 . . . . Unfortunately this version of Movie Edit Pro, released in 2006 is obsolete, no longer available and cannot be activated. Is there a reason for requiring this specific version of the
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . I cut DVDs to disc (single and double layer) and they do not play either on my video player or even back in the DVD Drive . . . . What procedure are you using to do this from start to burning to disc and what
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person.  ProDad
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Music Maker

  8 answers, most recent on 5/30/2026

  Licence Document
  I have Royalty Free Licenses for the Tracks I've made, which allows me to sell the stuff I've.ade I've sold a track I've made to an Indie Game Dev, and I need to know if I am allowed to create a Licence Document (which outlines what they can/can't
• ACID

  No answers, created on 5/12/2026

  Strange V shape cutting into audio tracks - Acid Pro 11
  I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer
• Movie Studio

  One answer, on 5/26/2026

  Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer