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  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
  • Movie Studio
    3 answers, most recent on 5/28/2026
    Seems to be a codec problem
    I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
  • Movie Studio
    29 answers, most recent on 5/21/2026
    RE: Fonts not displaying; can't use certain style fonts
    @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    All Gloom!This attempt cost three discs - all now formally classified as UAPs (very trendy and up-to-date). Log File at https://1drv.ms/u/c/bb228147f3dd175d/IQCAR7CM5tEIS6119Eh55AICAcGu6Pa1X4kQplWr64l7gwY?e=sehBzQ Is there some way to test the DVD
  • Photostory
    17 answers, most recent Yesterday
    Unable to start Photostory de luxe 2025 and 2026 after changing comput
    My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025
  • Music Maker
    8 answers, most recent on 5/30/2026
    RE: Licence Document
    @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
  • Video Pro X
    45 answers, most recent on 6/6/2026
    DVDs cut don't play
    Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain
  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    @bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which
  • Movie Studio
    3 answers, most recent on 5/28/2026
    RE: Seems to be a codec problem
    @james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID   : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
  • Off topic
    159 answers, most recent one hour ago
    RE: Magix support has not responded to support tickets for months
    My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    Bilbo's on-board burner gave me this response It always did which is why I bought the Verbatim external burner. MS CoPilot had me check the disc with ImgBurn and said"Ah — there’s our culprit, ...Your disc’s Media ID: CMC MAG‑D03‑64 tells the whole
  • Video Pro X
    4 answers, most recent on 5/28/2026
    RE: Video Pro X17 stuck at "Initializing movie"
    @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
  • Movie Studio
    3 answers, most recent on 5/13/2026
    Nvidia and VDL2026+
    Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I
  • Movie Studio
    3 answers, most recent on 6/4/2026
    RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
    @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an
  • Movie Studio
    4 answers, most recent on 6/7/2026
    MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
  • Movie Studio
    13 answers, most recent on 5/15/2026
    RE: MMS 2025: New AI Effects
    @johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
  • Movie Studio
    10 answers, most recent on 5/23/2026
    RE: Video Deluxe 2026 premium
    @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
  • Movie Studio
    5 answers, most recent on 6/5/2026
    video deluxe - video export are setting stored anywhere ?
    I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
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