• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• ACID

  No answers, created on 5/12/2026

  Strange V shape cutting into audio tracks - Acid Pro 11
  I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Thanks for the additional information. I can only say I agree with you, unfortunately! Magix as a company are doing themselves absolutely no favours at all when emails receive no reply and genuine concerns about the non-arrival
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  Can I get a newer version that will work on my windows 10 computer?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Does this ring true to you fellas?Have we been barking up the wrong tree? Mitsubishi Chemical Corporation sold Verbatim to CMC in 2020. Even prior to that some Verbatim were actually CMC. I use Nero Disc speed to check what discs actually are. I
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi yes it was the first thing I did - but to no avail
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Hi so in order to solve the infamous "Could not find part of the program" error I installed the VPX17 trial thanks to a tip from @johnbaker which solved the issue. SO I will invest in Magix for a while longer as learning Resolve, for me, is just a
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Good lord I have never clicked on that "Store" tab....extraordinary - thank you so much!
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Movie Studio

  One answer, on 5/26/2026

  Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Sometimes there is no this bug if I first remove SPR from Clip 1 first.
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @emmrecs Verbatim Discs.I have just rebuilt PC with newest O/S (so ignore previous data - I must update that file).
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't