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I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono

Movie Studio

20 answers, most recent on 10/9/2025

Video files not loading

I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

AFAIK, you cannot do this, there is more to this I can do it, and have done it, with several editing/DVD programmes including Vegas Pro, VMS and DVDA. The image isn't changed. The two fields are the same. It's just that they aren't taken from two

Music Maker

16 answers, most recent on 4/5/2026

RE: Unlimited loops

@Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,

ACID

3 answers, most recent on 12/27/2025

RE: Music Studio Error 24

@Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

This is what I get when I open an Acid 11 Project that has a bunch of Waves Plugins: An error occurred while loading the project file... An error occurred while loading a plug-in or plug-ins. The plugin(s) specified are not installed on this

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in

Movie Studio

3 answers, most recent on 4/28/2026

RE: cannot burn dvd+R

@George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any

ACID

No answers, created on 6/20/2025

Acid Pro 11 Suite on Windows 11 ARM

Hi I'm testing Acid Pro Suite 11 on Windows on ARM. The app has installed and registered OK and so far I have successfully created and saved some projects using imported wave files only with no plugins. However, if I try to load a simple Acid Pro

Movie Studio

16 answers, most recent Yesterday

RE: Video Deluxe 2026 Plus

@AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)

Other products

One answer, on 3/2/2026

[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

I get the following: "installation source for this product is not available" Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could

Music Maker

One answer, on 4/7/2026

RE: App Crashes when FX are Used on Vocals

@producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors

Movie Studio

3 answers, most recent on 8/22/2025

Movie Studio Platinum - how to download?

Hello, I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet

Movie Studio

2 answers, most recent on 2/19/2026

Activating the "Extra" (included) effects packages in Movie Studio 202

I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)

Audio Cleaning Lab

2 answers, most recent on 8/16/2025

RE: Error message when attempting to play back a music file

@srcb2 Hi The error message you are getting is usually a result of the Windows drivers for the Realtek sound card being damaged or corrupt. Try re-installing the drivers if you can get them from Realtek Is this the Dell XPS 8700 PC mentioned in your

Movie Studio

9 answers, most recent on 8/14/2025

RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains

Hello, how are you? I'm glad you were able to fix your problem. I have purchased version 2026 and what there is no way for it to work is: proDAD VitaScene V5 PRO included in my version. Reading your comment, I thought I might have an older version

Video Pro X

One answer, on 4/22/2026

RE: serial number missing

@James-Begly Welcome to the Magix user to user forums. Please give more details about what you mean when you write my serial number does not open. Also, can you confirm you have ordered and downloaded Magix Video Pro X and not one of the Vegas range

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like

Movie Studio

One answer, on 1/23/2026

[Closed] Unable to Register - Problem

I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can