• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just taking
• Video Pro X

  45 answers, most recent on 6/6/2026

  DVDs cut don't play
  Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis G'day Jak, I'm using Video Deluxe 2026 here so things could be different (possibly a fixed bug?) but if I right-click on a button and choose "Save in last template", the layout I'm using is put into the Last Templates tab/area. I can
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or
• Video Pro X

  7 answers, most recent 5 minutes ago

  RE: Any way to get a refund?
  @DesertSweeper Hi, I suspect that they all work as they all work for me. I just posted the following video and I suggest that you watch it...to the end. John CB
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  what are correct driver(s) for the "video grabber" K0065 for win11?
  windows recognizes the "grabber" but says no drivers exist. Are they on the CD? Bought in early 2024.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Alex G That is my point;- you are looking elsewhere for a different product , (sales) I am only thinking of buying it as full video program not as a subscription. and i cannot make my mind up
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent Click these links to see what's new: https://www.magix.com/us/video-editor/video-deluxe/version-comparison/#c1833696 https://www.magix.com/us/video-editor/video-pro-x/product-comparison/#c1831011 It looks like new features are AI style
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  ”Magix Movie Studio/Video Deluxe does not feature drag n drop shuffle”. But that feature works sometimes.
• Movie Studio

  One answer, on 1/20/2026

  Windows 11
  Sto istallando su nuovoPC con Windows 11 Il software Magix video deluxe 17. Una volta istallato correttamente con il doppio click non parte ne da avviso di errore. cosa devo fare?  
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how
• Video Pro X

  One answer, on 4/22/2026

  serial number missing
  i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  @robbyscot2 Hallo Robby, Zeer vreemd, installeer het Video Saver programma opnieuw en kijk dan bij de Apps. Groet, Rob
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• Photostory

  One answer, on 1/29/2026

  dubbele foto's in de video niet in de tijdlijn
  Ik heb een video gemaakt met mijn foto's. Er was niks aan de hand alles liep goed. Tot op een gegeven moment, hij sloeg de film niet meer op en nu zie ik in het voorbeeldscherm en in de film 2 dezelfde foto's naast elkaar. In mijn tijdlijn is dit
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy Does this help? John EBForum Moderator
• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• Movie Studio

  One answer, on 2/7/2026

  Affichage video inpossible.
  Si je sélectionne une vidéo dans le média pool,elle peut pas être sur l'écran d’aperçu et bloque le logiciel. Si je la dépose sur la time line sa lecture est toute noire.
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Todd-Crandell Excellent news! Thanks for the feedback and, happy video editing. Jeff
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Good news! After reviewing your dispute, HAAWK Publishing has decided to release their copyright claim on your YouTube video. That's great to hear! 👍