Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker Greetings John, I've installed the Emergency Windows Update (KB5070773) (26200.6901) which ostensibly is to fix a problem with no USB in Windows recovery mode. After an hour of editing with the Cineform clip there have been no black

SOUND FORGE

5 answers, most recent on 6/17/2025

RE: [Solved] Short bursts of static

@Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then

SOUND FORGE

11 answers, most recent on 8/6/2025

RE: Sound Forge opening multiple instances instead of multiple windows!

You are welcome @Yerko-Contreras-Moretti. I am glad my 2020 comment helped again

Other products

One answer, on 11/25/2025

Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?

Other products

2 answers, most recent on 11/30/2025

RE: Installation Magix Audio Cleanic 16 deluxe

Thank you so much for your help. Effectively, my serial number is P2-xxx. I will try to write to/call the Magix support.

ACID

3 answers, most recent on 8/30/2025

[Solved] Acid Music Studio 10 - Cannot Register on New PC

Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the

Movie Studio

12 answers, most recent on 11/15/2025

RE: Speech to text

Thanks for all the help. I have now found the codes in the email that came with the download and applied them. 😁

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Have reinstalled C++redis 2015 with no help and part of the installation process is installing C++ redis 2013 so that does not help either.

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: [Solved] sound forge 17 wont open

@Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency

SOUND FORGE

8 answers, most recent on 7/1/2025

RE: Error while writing noise sample file! - Audio Cleaning Lab 4

hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...

Photostory

6 answers, most recent on 8/24/2025

RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue

@Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021 Computer specification, see this topic for what is

ACID

15 answers, most recent on 12/19/2024

RE: [Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

@Forever-Season Ok. Which audio device is selected as the default device in the Windows sound control panel? To open the Windows sound control panel easily, again hold down the Windows key and tap R. In the Run window, enter mmsys.cpl and press

Movie Studio

One answer, on 10/5/2025

After clipping scenes from video and exporting scenes are not removed

I am having trouble with Magix Platinum 2022. After deleting scenes from video and exporting, the deleted scenes return in the exported video. I tried the operation several times, making new projects and starting from scratch etc. same result. I

Movie Studio

27 answers, most recent on 4/20/2025

[Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

I could load, edit, and save MP4s. Then, suddenly Movie studio 2025 stopped working like normal and asked me to activate the Mpeg 4 codec. I couldn't do it and got this message: "The activation of MPEG-4-Codec failed. If you are using the program as

SOUND FORGE

One answer, on 7/10/2025

Installation Manager will not run. Can't install SF 18pro update

Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@AAProds Perhaps using other software to work out why @CubeAce couldn't open it but now can we can work out how to help the OP. What do you suggest we do to move forward from here in helping the OP?

SOUND FORGE

12 answers, most recent on 10/18/2025

RE: Registration issues with Sound Forge 11

@Relayer74 I suggest you contact customer support at infoservice@magix.net You'll first get a response from the AI customer support bot. Make sure you respond to it or select that it answer didn't help. It needs to know that you want help from a

Movie Studio

4 answers, most recent on 10/29/2025

Magix HUB

Hello there, Can anyone help: this is the issue: A valid subscription or product with a hub quota is required to download and use the stock content. I tried almost everything. I found a folder must be deleted but I am not so sure. I bought the

Video Pro X

5 answers, most recent on 5/22/2025

RE: Upgrading from Movie Edit Pro to Video Pro X (16)

Aha! Eureka! My bad. I only went as far as the Store tab, thinking that was where I should go for stock content. I went to the VPX help site

Photostory

5 answers, most recent on 1/27/2025

RE: [Solved] adding photo's

@LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that

ACID

4 answers, most recent on 5/31/2025

I can't download instruments from help menu

I want to download instruments from the ACID Pro 11 Pro suite help menu, but I can't click the checkbox. No matter how many times I click it, it remains blank. Actually, when I tried to download it a while ago, it was interrupted by an Internet

Music Maker

One answer, on 9/14/2025

RE: soundpools music maker 2025 premium.

@Marek-Repko It usually helps to open the program settings and to click on the button to clean up the in-app-store.

SOUND FORGE

10 answers, most recent on 10/11/2025

[Solved] MP3 files skipping / glitching when opened ...

Hello all! Using Sound Forge Pro 18 on a Widows 11 Home PC Im having an issue with skipping / glitching on MP3 files. On a VBR file, it does it consistently every few seconds. On a 320 file, it only happens within the 1st few seconds of playback,