• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  what can i do ?? Help me please
• Movie Studio

  One answer, on 9/17/2025

  [Closed] Help with serial number
  When I downloaded Movie Studio 13 Platinum i don’t have the serial number and I bought it from a website, please can someone help me or post a serial number for that version?
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  I hope these help. Something I have found - I can download an ASIO driver for my soundcard, (Realtek), but it's for the previous Windows version, (24H2), my computer is 25H2. I was thinking of trying that. Hope I'm not being a nuisance, I
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi.
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Here you go, Mike. Rough and ready but it should help you. Sing out if you get stuck.
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• Movie Studio

  2 answers, most recent on 4/20/2026

  Preview Monitor
  While I was working on Movie Studio, the Preview Monitor disappeared. Please help me how to recover it, Thanks. Afonso    
• Off topic

  159 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @SP. @pjleese Your welcome, glad to help out in the forums. Stephen Forum Moderator
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL
• Music Maker

  3 answers, most recent on 1/20/2026

  RE: How do I update My Music Maker 14?
  @Andy-kim Explain step-by-step what you're doing and then we might be able to help you.
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  [Solved] Can anyone help me make a Sound Forge script?
  Hi all, I have a need for a Sound Forge script, but I have zero scripting skills, and I'm wondering if someone can help me? What I need is this: I have, say, 60 different loop wav files, titled "01.wav" to "60.wav." They are all exactly the same
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: Sound Forge 10 Serial Installation on New Computer
  Ah, that's it, I had used another email. Now I managed to do it. Thank you very much for your help.
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: [Solved] Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John, I've installed the Emergency Windows Update (KB5070773) (26200.6901) which ostensibly is to fix a problem with no USB in Windows recovery mode. After an hour of editing with the Cineform clip there have been no black
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  I cannot seem to set up Sound Forge Audio Stuio 9.0 to record anything from the internet. Help!
• Other products

  5 answers, most recent on 7/26/2025

  RE: Music Studio Generation 6 or Music Studio 2004
  wondering if anyone can help, does anyone know a way of using the VIP files on another program so it will set up the tracks automatically. any help would be grateful. Thanks  
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Thanks. I reset my preferences and the 32 bit option works now. I appreciate the help.
• Off topic

  159 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  That worked. Got it running but none the wiser as to which VST/plugin caused the issue in the first place. Thanks for the help.
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM If it's possible for you it would be helpful if you can upload screenshot of the error message and maybe also a detailed error description, if it is available in the Error Massage Box.
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: [Solved] Short bursts of static
  @Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.